TO Admissions and Occupancy Resident Services Specialist
Saginaw Chippewa Indian Tribe Fire Department, Mt. Pleasant, SC, United States
Open to the Public
Full-Time
3/23/26-4/1/26
Days and Shifts: 1st Shift, M-F 8a-5p
Wage: $15.00
Eligible Employer for Public Student Loan Forgiveness as a non-profit
SCIT recognizes that work-life balance is essential in day to day operations. Our Flexible Schedule and Telework options for employees make it possible to balance the needs of your family while still being on track at work. Flexible Schedule and Telework options are based on the departments need. The Tribe is a community based organization and we understand your family life is important, it's important to us too.
Here are some of the benefits our team members get working for the Tribe: 16 Paid Holidays off include: New Year's Day, M.L. King Jr. Day, President's Day, Easter Monday, Memorial Day, Juneteenth, Independence Day, SCIT National Holiday, Labor Day, Michigan Indian Day, Veteran's Day, Thanksgiving, Christmas Eve, Christmas Day and New Year's Eve. We never miss those special moments with our children, family & friends due to working.
Our paid time off accruals for annual and sick leave are as followed: 0-3 years of service = 2 hours of annual & sick per 40 hours worked; 3-9 years of service = 3 hours of annual & sick per 40 hours worked; 10 years or more of service = 4 hours of annual & sick per 40 hours worked. Plus you get 16 hours of personal time per calendar year (prorated based on your start date, resets every Jan.1). We also have Bereavement, Longevity, Fitness, and maternity/paternity leave.
Full Time employees get Medical, Dental, & Vision insurance. Flex Spending accounts, Teladoc, life insurance, accidental death, Long Term Disability, Aflac, and 401K which SCIT matches up to 4%.
Prescription plan with free fills on most generic brands when using our Cardinal Pharmacy.
Position Summary:
Under the supervision of Housing Director, ensure compliance with NAHASDA rules and regulations and the Saginaw Chippewa Indian Tribe`s laws and regulations. Provide outreach and assistance to persons applying to receive Housing services. Coordinate the processing of all applications to ensure NAHASDA eligibility and maintain waiting lists. Complete annual and interim recertification of current tenants.
Essential Duties and Responsibilities: Maintain regulation sources to remain current with federal regulation changes, statutory changes, and policy changes. Communicate and disseminate information to tenants, the Housing Advisory Committee, and Housing Department staff as needed. Incorporate changes into procedures as necessary. Formulate and implement application procedures for low rent and homeownership programs. Maintain current applicant waiting lists. Develop and update the eligibility and admissions processes and procedures to ensure compliance with the NAHASDA and the accompanying regulations. Implement the eligibility and admissions process for participation in the program in accordance with Tribal and federal laws. Obtain and review the criminal history of applicants for purposes of determining eligibility in the program. Collect and analyze statistical data for quarterly reporting and future planning such as tenant demographics, tenant accounts receivables, housing need, and services provided. Utilize tenant accounting software to accurately create a tenant profile for each household admitted to the program, set up their billing account and update information as needed; analyze tenant accounts for errors and omissions and enter adjustments as necessary. Create and maintain a filing system of tenant records and develop procedures for protecting confidential information. Ensure all required documentation is collected and reviewed in a timely manner. Accurately calculate amounts due for each account and process payroll deductions and per cap assignment forms for tenant payments. Accept and apply payments to tenant accounts; issue receipts accurately utilizing the tenant accounts receivables software. Accurately post charges to tenant accounts in a timely manner, such as rent, mow fees, court fees, late fees and work order fees. Review tenant`s monthly billing statement to ensure accuracy before delivery; ensure tenant payments are collected in a timely manner; ensure adherence to payback agreements and document all communication. Meet with delinquent tenants and negotiate payback agreements in a timely manner. Monitor tenant`s compliance for continued occupancy with the lease agreement and other policies. Monitor aging accounts, including bad debt accounts to identify any that may be eligible for collections or for write off. Assist the Housing Manager with monthly reporting of delinquent accounts to the national consumer credit reporting agencies. Maintain accurate schedule of annual tenant`s recertification and unit inspections; send notifications to tenants in a timely manner. Coordinate information and referral services with tribal, local, state, and federal agencies that provide family counseling and social services for the benefit of tenants. Annually update the community resource manual for use by tenants and those seeking housing resources. Facilitate communication between applicants and tenants and area service providers in order to access needed services. Initiate eviction proceedings and collection actions in Tribal Court. Refer cases to Tribal Legal Counsel including preparing all necessary documentation and monitoring progress to ensure compliance with established timelines. Represent the Housing Department during eviction proceedings in court. Attend training as necessary to obtain knowledge in GLIHA, NAHASDA & HUD policies and regulations, as it pertains to tenant services, eligibility occupancy, and housing services. Serve as policy communicator and spokesperson to applicants, tenants, and the community. Assist with conducting the monthly Advisory Committee meetings. Prepare educational materials and reports for the AC as it relates to housing and community activities. Assist with planning and implementing tenant`s community activities in accordance with the Indian Housing Plan. Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority. Must maintain strict confidentiality and present a positive, professional demeanor and image at all times. The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor. Contacts/Purpose of Contacts:
Contact is made with all parts of the organization and internal and external customers. Minimum Qualifications:
High School Diploma or GED. One year experience in accounting and administrative support. Experience working effectively with all levels of management, employees and general public. Must be able to manage multiple projects, objectives and deadlines. Must be able to pass background check to meet the employment eligibility requirements as they pertain to the position. Desired Qualifications:
Experience in low income housing regulations, and rental property management. License, Certification, or Special Requirements:
Must receive admissions and occupancy training within probationary period. Must have a valid State of Michigan Driver`s License with the proper designation required for the vehicle utilized to perform the job duties; must be able to obtain and maintain a Tribal Driver`s License and qualify for coverage by SCIT auto liability insurance carrier. Native American preference shall apply to all positions. Knowledge, Skills, and Abilities:
Knowledge of Housing and Urban Development Regulations and Saginaw Chippewa Housing Policies and Procedures required to ensure NAHASDA regulations are being adhered to. Knowledge of applicable federal, state, county, and local laws, regulations, and requirements. Knowledge of property management principles. Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic. Skill in operating business computers and office machines, including Windows programs. Skill in operating tenant accounting software. Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations. Skill in preparing, reviewing, and analyzing operational and financial reports. Ability to communicate effectively in the English language, both verbally and in writing. Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels. Ability to be persuasive and tactful in controversial situations. Ability to interpret applicable federal, state, county, and local laws, regulations, requirements, ordinances, and legislation. Physical Demands:
Frequent use of hands, wrists, fingers associated with computer equipment. Required to sit for extended periods of time. Occasionally walk and stand. Normal visual acuity, ability to talk and hear. Occasionally lift and/or move up to 20 pounds. Work Environment:
Normal office environment. Travel may be required.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Full-Time
3/23/26-4/1/26
Days and Shifts: 1st Shift, M-F 8a-5p
Wage: $15.00
Eligible Employer for Public Student Loan Forgiveness as a non-profit
SCIT recognizes that work-life balance is essential in day to day operations. Our Flexible Schedule and Telework options for employees make it possible to balance the needs of your family while still being on track at work. Flexible Schedule and Telework options are based on the departments need. The Tribe is a community based organization and we understand your family life is important, it's important to us too.
Here are some of the benefits our team members get working for the Tribe: 16 Paid Holidays off include: New Year's Day, M.L. King Jr. Day, President's Day, Easter Monday, Memorial Day, Juneteenth, Independence Day, SCIT National Holiday, Labor Day, Michigan Indian Day, Veteran's Day, Thanksgiving, Christmas Eve, Christmas Day and New Year's Eve. We never miss those special moments with our children, family & friends due to working.
Our paid time off accruals for annual and sick leave are as followed: 0-3 years of service = 2 hours of annual & sick per 40 hours worked; 3-9 years of service = 3 hours of annual & sick per 40 hours worked; 10 years or more of service = 4 hours of annual & sick per 40 hours worked. Plus you get 16 hours of personal time per calendar year (prorated based on your start date, resets every Jan.1). We also have Bereavement, Longevity, Fitness, and maternity/paternity leave.
Full Time employees get Medical, Dental, & Vision insurance. Flex Spending accounts, Teladoc, life insurance, accidental death, Long Term Disability, Aflac, and 401K which SCIT matches up to 4%.
Prescription plan with free fills on most generic brands when using our Cardinal Pharmacy.
Position Summary:
Under the supervision of Housing Director, ensure compliance with NAHASDA rules and regulations and the Saginaw Chippewa Indian Tribe`s laws and regulations. Provide outreach and assistance to persons applying to receive Housing services. Coordinate the processing of all applications to ensure NAHASDA eligibility and maintain waiting lists. Complete annual and interim recertification of current tenants.
Essential Duties and Responsibilities: Maintain regulation sources to remain current with federal regulation changes, statutory changes, and policy changes. Communicate and disseminate information to tenants, the Housing Advisory Committee, and Housing Department staff as needed. Incorporate changes into procedures as necessary. Formulate and implement application procedures for low rent and homeownership programs. Maintain current applicant waiting lists. Develop and update the eligibility and admissions processes and procedures to ensure compliance with the NAHASDA and the accompanying regulations. Implement the eligibility and admissions process for participation in the program in accordance with Tribal and federal laws. Obtain and review the criminal history of applicants for purposes of determining eligibility in the program. Collect and analyze statistical data for quarterly reporting and future planning such as tenant demographics, tenant accounts receivables, housing need, and services provided. Utilize tenant accounting software to accurately create a tenant profile for each household admitted to the program, set up their billing account and update information as needed; analyze tenant accounts for errors and omissions and enter adjustments as necessary. Create and maintain a filing system of tenant records and develop procedures for protecting confidential information. Ensure all required documentation is collected and reviewed in a timely manner. Accurately calculate amounts due for each account and process payroll deductions and per cap assignment forms for tenant payments. Accept and apply payments to tenant accounts; issue receipts accurately utilizing the tenant accounts receivables software. Accurately post charges to tenant accounts in a timely manner, such as rent, mow fees, court fees, late fees and work order fees. Review tenant`s monthly billing statement to ensure accuracy before delivery; ensure tenant payments are collected in a timely manner; ensure adherence to payback agreements and document all communication. Meet with delinquent tenants and negotiate payback agreements in a timely manner. Monitor tenant`s compliance for continued occupancy with the lease agreement and other policies. Monitor aging accounts, including bad debt accounts to identify any that may be eligible for collections or for write off. Assist the Housing Manager with monthly reporting of delinquent accounts to the national consumer credit reporting agencies. Maintain accurate schedule of annual tenant`s recertification and unit inspections; send notifications to tenants in a timely manner. Coordinate information and referral services with tribal, local, state, and federal agencies that provide family counseling and social services for the benefit of tenants. Annually update the community resource manual for use by tenants and those seeking housing resources. Facilitate communication between applicants and tenants and area service providers in order to access needed services. Initiate eviction proceedings and collection actions in Tribal Court. Refer cases to Tribal Legal Counsel including preparing all necessary documentation and monitoring progress to ensure compliance with established timelines. Represent the Housing Department during eviction proceedings in court. Attend training as necessary to obtain knowledge in GLIHA, NAHASDA & HUD policies and regulations, as it pertains to tenant services, eligibility occupancy, and housing services. Serve as policy communicator and spokesperson to applicants, tenants, and the community. Assist with conducting the monthly Advisory Committee meetings. Prepare educational materials and reports for the AC as it relates to housing and community activities. Assist with planning and implementing tenant`s community activities in accordance with the Indian Housing Plan. Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority. Must maintain strict confidentiality and present a positive, professional demeanor and image at all times. The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor. Contacts/Purpose of Contacts:
Contact is made with all parts of the organization and internal and external customers. Minimum Qualifications:
High School Diploma or GED. One year experience in accounting and administrative support. Experience working effectively with all levels of management, employees and general public. Must be able to manage multiple projects, objectives and deadlines. Must be able to pass background check to meet the employment eligibility requirements as they pertain to the position. Desired Qualifications:
Experience in low income housing regulations, and rental property management. License, Certification, or Special Requirements:
Must receive admissions and occupancy training within probationary period. Must have a valid State of Michigan Driver`s License with the proper designation required for the vehicle utilized to perform the job duties; must be able to obtain and maintain a Tribal Driver`s License and qualify for coverage by SCIT auto liability insurance carrier. Native American preference shall apply to all positions. Knowledge, Skills, and Abilities:
Knowledge of Housing and Urban Development Regulations and Saginaw Chippewa Housing Policies and Procedures required to ensure NAHASDA regulations are being adhered to. Knowledge of applicable federal, state, county, and local laws, regulations, and requirements. Knowledge of property management principles. Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic. Skill in operating business computers and office machines, including Windows programs. Skill in operating tenant accounting software. Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations. Skill in preparing, reviewing, and analyzing operational and financial reports. Ability to communicate effectively in the English language, both verbally and in writing. Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels. Ability to be persuasive and tactful in controversial situations. Ability to interpret applicable federal, state, county, and local laws, regulations, requirements, ordinances, and legislation. Physical Demands:
Frequent use of hands, wrists, fingers associated with computer equipment. Required to sit for extended periods of time. Occasionally walk and stand. Normal visual acuity, ability to talk and hear. Occasionally lift and/or move up to 20 pounds. Work Environment:
Normal office environment. Travel may be required.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.