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Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

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77378

Location:

Irving -IRV

Areas of Interest:

Collections; Mortgage Servicing

Pay Transparency Salary Range:

Not Available

Application Deadline:

03/14/2025

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.

Bonus Type

Discretionary

Summary\nAt BOK Financial, our success starts with our incredible talent. We need a detail oriented customer service enthusiast like yourself to join our Mortgage Servicing group as a Collector, Mortgage Servicing. Bring your knowledge and passion for loan servicing to us.

Job Description\nThe Collector is primarily responsible for Collection calls and/or correspondence in a fast paced goal oriented collections department. This position provides customer service regarding collection issues, reviewing account for correct resolution and is accountable for reducing delinquency for assigned accounts.

Team Culture\nEach team member is responsible for their set of daily tasks, but all work together to ensure the day’s work is completed. They celebrate successes and find solutions together. They are a very close knit group that are all rowing in the same direction to deliver solutions and options to our clients.

We participate in group learning and idea sharing, and we practice candid communication through our open-door policy. Problems are brought to the surface, and so are solutions; we’re receptive to feedback and constructive criticism. We believe in personal and shared accountability.

How You’ll Spend Your Time

You will have both inbound and outbound call responsibilities each day on your defined customer list.

You will develop your own strategy around effective calling campaigns and resolutions.

You will be given the tools you need to succeed and support our customers while making a direct impact every day.

You will work closely with your team and manager to develop solutions and remedy delinquency matters.

Education & Experience Requirements\nThis level of knowledge is normally acquired through 3-5 years of high volume collections experience.

Prior experience in Mortgage Collections is a plus.

Working Conditions & Physical Requirements\nOffice - 20 lbs

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!

Apply today

and take the first step towards your next career opportunity!

The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.

Please contact recruiting_coordinators@bokf.com with any questions.

#J-18808-Ljbffr\n","Req ID:

77378

Location:

Irving -IRV

Areas of Interest:

Collections; Mortgage Servicing

Pay Tr...","Collector Mortgage Servicing",[549],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2861509375"],"Work at BOK Financial","18 days ago","/jobs/2861509375-collector-mortgage-servicing","/jobs?keyword=BOK+Financial","/jobs?keyword=Collector+Mortgage+Servicing",{"_435":434,"_439":557,"_470":471,"_462":558,"_248":559,"_446":560,"_433":434,"_113":561,"_437":199,"_438":199,"_472":471,"_448":199,"_449":562,"_431":568,"_473":569,"_436":120,"_487":570,"_478":571,"_489":561,"_490":572,"_492":573,"_494":574,"_496":575},["D",1774364400000],"Carrington Holding Company, LLC","A leading mortgage services company is seeking a Customer Service Specialist I to provide outstanding customer service via calls regarding mortgage loans. This position requires a high school diploma and strong communication skills. The role offers a hybrid work schedule and a pay of $22.00/hr plus potential bonuses for bilingual skills. Candidates with previous customer service or banking experience are preferred. Join our team to help transform the residential real estate experience for our clients.\n#J-18808-Ljbffr\n","A leading mortgage services company is seeking a Customer Service Specialist I to provide outstanding customer service via calls regarding mortgage...","Entry-Level Mortgage CS Specialist – Hybrid, Spanish Bilingual",[563],{"_458":459,"_454":564,"_452":565,"_456":566,"_460":567},"Westfield","Westfield, IN, United States, 46074","IN","46074",["B","2997780620"],"Work at Carrington Holding Company, LLC","6 days ago","/jobs/2997780620-entry-level-mortgage-cs-specialist-hybrid-spanish-bilingual","Westfield, IN, United States","/jobs?keyword=Carrington+Holding+Company%2C+LLC","/jobs?location=Westfield%2C+IN%2C+United+States","/jobs?keyword=Entry-Level+Mortgage+CS+Specialist+%E2%80%93+Hybrid%2C+Spanish+Bilingual",{"_435":434,"_439":577,"_470":471,"_462":578,"_248":579,"_446":580,"_433":434,"_113":581,"_437":199,"_438":199,"_472":471,"_448":199,"_449":582,"_431":588,"_473":589,"_436":132,"_487":590,"_478":591,"_489":581,"_490":592,"_492":593,"_494":594,"_496":595},["D",1774303200000],"O'Reilly Auto Parts","A leading auto parts retailer in Bowling Green, Kentucky, seeks a Parts Specialist to deliver high levels of customer service. Responsibilities include helping customers with selections, performing service tasks, and handling transactions. Desired qualifications include strong customer service skills, the ability to multitask, and automotive knowledge. The role offers competitive wages, paid time off, and opportunities for career growth. Bilingual candidates are encouraged to apply.\n#J-18808-Ljbffr\n","A leading auto parts retailer in Bowling Green, Kentucky, seeks a Parts Specialist to deliver high levels of customer service. Responsibilities inc...","Bilingual Parts Specialist - Customer Service & Auto Care",[583],{"_458":459,"_454":584,"_452":585,"_456":586,"_460":587},"Bowling Green","Bowling Green, KY, United States, 42103","KY","42103",["B","2989587780"],"Work at O'Reilly Auto Parts","7 days ago","/jobs/2989587780-bilingual-parts-specialist-customer-service-auto-care","Bowling Green, KY, United States","/jobs?keyword=O%27Reilly+Auto+Parts","/jobs?location=Bowling+Green%2C+KY%2C+United+States","/jobs?keyword=Bilingual+Parts+Specialist+-+Customer+Service+%26+Auto+Care",{"_435":434,"_439":597,"_470":471,"_462":578,"_248":598,"_446":599,"_433":434,"_113":600,"_437":199,"_438":199,"_472":471,"_448":199,"_449":601,"_431":607,"_473":589,"_436":132,"_487":552,"_478":608,"_489":600,"_490":609,"_492":593,"_494":610,"_496":611},["D",1773338400000],"A leading automotive retailer in Savannah, Missouri, seeks a Parts Specialist to deliver exceptional customer service and assist with store tasks. Responsibilities include greeting customers, processing transactions, and resolving complaints. Ideal candidates should be customer-oriented and able to multitask. This role offers competitive wages, growth opportunities, and a comprehensive benefits package. Bilingual candidates are encouraged to apply.\n#J-18808-Ljbffr\n","A leading automotive retailer in Savannah, Missouri, seeks a Parts Specialist to deliver exceptional customer service and assist with store tasks. ...","Bilingual Parts Specialist - Customer Service Expert",[602],{"_458":459,"_454":603,"_452":604,"_456":605,"_460":606},"Savannah","Savannah, MO, United States, 64485","MO","64485",["B","2861511488"],"/jobs/2861511488-bilingual-parts-specialist-customer-service-expert","Savannah, MO, United States","/jobs?location=Savannah%2C+MO%2C+United+States","/jobs?keyword=Bilingual+Parts+Specialist+-+Customer+Service+Expert","actionData","errors"]