Director of Luxury Customer Experience & Loyalty (Global)

A prominent fashion company in New York is seeking a Director of Customer Development. The role focuses on leading customer experiences across all channels to exceed modern luxury standards. Responsibilities include optimizing customer engagement, designing experiential programs, and translating insights into actionable strategies. The ideal candidate has over 8 years of luxury retail experience, strong analytical skills, and excellent communication abilities. A competitive salary and benefits package is offered.
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