Senior Manager, Strategic Growth & Community Affairs
Liberty Utilities, Joplin, MO, United States
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Senior Manager, Strategic Growth & Community Affairs
LU Service Corp. Joplin, MO, US, 64801 Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada. At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together. We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders. Purpose
Leads Liberty’s engagement with its most complex, high-value, and visible commercial, industrial, and municipal customers, while cultivating trusted relationships with key community and government partners.This role serves as the strategic connection between customer growth, economic development, and community engagement, ensuring Liberty’s business objectives align with the needs of the customers and communities it serves.Operating at both strategic and executional levels, the Senior Manager influences outcomes that drive investment, reliability, and reputation across multiple jurisdictions and commodities. The role provides expert guidance on major customer initiatives, community partnerships, and local stakeholder relations, helping shape Liberty’s presence as a responsible and valued community partner. Accountabilities
Manage the company’s largest and most strategically significant commercial, industrial, and municipal accounts across electric, gas, and water operations. Develop deep relationships with executive-level customer leaders and operational stakeholders. Anticipate customer needs and provide strategic guidance on long-term energy, water, and infrastructure planning. Coordinate with internal departments to ensure service reliability, responsiveness, and value delivery. Lead engagement and communication strategies during major service events, ensuring transparency and trust. Partner with state and regional economic development agencies to attract new business, support customer expansions, and promote regional investment. Identify and advance opportunities that link customer growth with community infrastructure and sustainability initiatives. Represent Liberty at industry councils, economic boards, and business forums to promote the company as a growth-enabler and partner of choice. Provide strategic input into capital planning and policy discussions that impact business and community development. Build and maintain relationships with municipal officials, community leaders, and government partners to strengthen Liberty’s role in the community. Represent the company at public meetings, community forums, and events related to infrastructure projects or public concerns. Champion community partnerships and programs that reflect Liberty’s values and enhance its local reputation. Engage proactively to align community interests with Liberty’s service and growth objectives. Act as a senior resource within the Strategic Growth & Community Affairs team, providing direction and expertise on customer engagement strategies and complex stakeholder issues. Share insights, best practices, and lessons learned to strengthen team performance and consistency across regions. Support leadership in developing approaches that enhance customer experience, growth alignment, and community impact. Prepare executive-level summaries, recommendations, and briefings on customer and community matters. Education and Experience
Bachelor\'s degree in Business, Sales, Marketing, Engineering or related discipline 7+ years demonstrated sales/marketing management experience required. Experience working in electric/gas/water utility, or adjacent industry preferred Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team. As the successful candidate Our Mission We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization—it is what drives us every day to fulfill our purpose. Our Vision We better the lives of our customers and communities. Our vision is what we see as possible. It\'s where we aspire to be, what we want to achieve and how we\'ll make animpact. It guides and keeps us on the right path as we work towards fulfilling our purposes. Customer Centric Integrity Teamwork Outcome focused Continuous learning What we offer Collaborative environment with a genuine flexible working policy 401k Plan with matching Share purchase/match plan Leadership Development Program Volunteer paid days off Employee Assistance Program Achievement fund Free parking Variety of Health & Wellness programs Discount and Perks program We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further. We are an equal opportunity employer and value each person\'s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.
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LU Service Corp. Joplin, MO, US, 64801 Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada. At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together. We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders. Purpose
Leads Liberty’s engagement with its most complex, high-value, and visible commercial, industrial, and municipal customers, while cultivating trusted relationships with key community and government partners.This role serves as the strategic connection between customer growth, economic development, and community engagement, ensuring Liberty’s business objectives align with the needs of the customers and communities it serves.Operating at both strategic and executional levels, the Senior Manager influences outcomes that drive investment, reliability, and reputation across multiple jurisdictions and commodities. The role provides expert guidance on major customer initiatives, community partnerships, and local stakeholder relations, helping shape Liberty’s presence as a responsible and valued community partner. Accountabilities
Manage the company’s largest and most strategically significant commercial, industrial, and municipal accounts across electric, gas, and water operations. Develop deep relationships with executive-level customer leaders and operational stakeholders. Anticipate customer needs and provide strategic guidance on long-term energy, water, and infrastructure planning. Coordinate with internal departments to ensure service reliability, responsiveness, and value delivery. Lead engagement and communication strategies during major service events, ensuring transparency and trust. Partner with state and regional economic development agencies to attract new business, support customer expansions, and promote regional investment. Identify and advance opportunities that link customer growth with community infrastructure and sustainability initiatives. Represent Liberty at industry councils, economic boards, and business forums to promote the company as a growth-enabler and partner of choice. Provide strategic input into capital planning and policy discussions that impact business and community development. Build and maintain relationships with municipal officials, community leaders, and government partners to strengthen Liberty’s role in the community. Represent the company at public meetings, community forums, and events related to infrastructure projects or public concerns. Champion community partnerships and programs that reflect Liberty’s values and enhance its local reputation. Engage proactively to align community interests with Liberty’s service and growth objectives. Act as a senior resource within the Strategic Growth & Community Affairs team, providing direction and expertise on customer engagement strategies and complex stakeholder issues. Share insights, best practices, and lessons learned to strengthen team performance and consistency across regions. Support leadership in developing approaches that enhance customer experience, growth alignment, and community impact. Prepare executive-level summaries, recommendations, and briefings on customer and community matters. Education and Experience
Bachelor\'s degree in Business, Sales, Marketing, Engineering or related discipline 7+ years demonstrated sales/marketing management experience required. Experience working in electric/gas/water utility, or adjacent industry preferred Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team. As the successful candidate Our Mission We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization—it is what drives us every day to fulfill our purpose. Our Vision We better the lives of our customers and communities. Our vision is what we see as possible. It\'s where we aspire to be, what we want to achieve and how we\'ll make animpact. It guides and keeps us on the right path as we work towards fulfilling our purposes. Customer Centric Integrity Teamwork Outcome focused Continuous learning What we offer Collaborative environment with a genuine flexible working policy 401k Plan with matching Share purchase/match plan Leadership Development Program Volunteer paid days off Employee Assistance Program Achievement fund Free parking Variety of Health & Wellness programs Discount and Perks program We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further. We are an equal opportunity employer and value each person\'s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.
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