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On-Site IT Support Pro in Germany (Bilingual)

BCIC Swiss, New Bremen, OH, United States


Location, Type, Skill, Responsibilities & More IT Support Specialist

Location Rothenburg ob der Tauber ,Germany

Type Weekly 2 days Scheduled visit , on-site

Hours 8 hours a day

Skills Troubleshooting , Problem Solving , Help desk & ticketing systems , Windows & macOS support , Basic Networking

Description BCIC Swiss GmbH | Best Connect International Company is looking for a (Scheduled visit,on-site) "IT Support Specialist" in Germany

Responsibilities ➡️ Provide first- or second-level contact and problem resolution for customer issues. ➡️ Work with third-party vendors to remediate complex AV issues as needed. ➡️ Provide timely communication on issue status and resolution. ➡️ Maintain ticket updates for all reported incidents. ➡️ Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized . ➡️ Should have basic knowledge of the Mac operating system to support Apple PC users. ➡️ Install, upgrade, support, and troubleshoot printers and computer hardware. ➡️ Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment. ➡️ Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software. Requirements : 1.Must hold a valid work permit in Germany 2.Language fluency (German & English both) 3.Several years of experience in the IT same field If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a WhatsApp number) as soon as possible. Apply here -paul.bristi@bcic-swiss.com Salary : Negotiable

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