Escrow Officer / Closer
ForFutures Financial, Planning, a financial advisory practice of Ameriprise Financial Services LLC, Rochester, MI, United States
Overview
In this role you will work in a dynamic, fast-paced setting focused on customer service and closing deals. This role requires exceptional decision-making skills, strong communication skills, and the ability to multi-task as part of a team. What You’ll Do
Facilitate the signing of closing documents Act as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the company Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract and our company policy Draws instructions, balances closing, prepares documents for recording, issues checks and closing statements Complete closing by recording and filing documents, preparing, and distributing final closing statements and title What You’ll Bring
2+ years of escrow-related experience Experience directly handling escrow transactions Openness to new technology and proprietary programs; adjusts easily to new workflow Passion for helping customers while maintaining a professional and positive attitude Excellent verbal and written communication with both our internal team and external customers; comfortable using various types of communication to meet customer needs Problem solver with strong organizational skills, is detail oriented, and knows how to navigate internal and external resources to resolve issues Thrives in contributing to a team working together to deliver beyond customer expectations Comfortable guiding and supporting future talent learning the business Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies Valid Licensing/Certification as required by applicable state High school diploma or equivalent Pay Range: $24.42 - $32.56 Hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
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In this role you will work in a dynamic, fast-paced setting focused on customer service and closing deals. This role requires exceptional decision-making skills, strong communication skills, and the ability to multi-task as part of a team. What You’ll Do
Facilitate the signing of closing documents Act as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the company Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract and our company policy Draws instructions, balances closing, prepares documents for recording, issues checks and closing statements Complete closing by recording and filing documents, preparing, and distributing final closing statements and title What You’ll Bring
2+ years of escrow-related experience Experience directly handling escrow transactions Openness to new technology and proprietary programs; adjusts easily to new workflow Passion for helping customers while maintaining a professional and positive attitude Excellent verbal and written communication with both our internal team and external customers; comfortable using various types of communication to meet customer needs Problem solver with strong organizational skills, is detail oriented, and knows how to navigate internal and external resources to resolve issues Thrives in contributing to a team working together to deliver beyond customer expectations Comfortable guiding and supporting future talent learning the business Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies Valid Licensing/Certification as required by applicable state High school diploma or equivalent Pay Range: $24.42 - $32.56 Hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
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