STH Shelter Based Community Coordinator - 26232
NYC Public Schools, New York, NY, United States
Overview
Position Summary:
The New York City Public Schools (NYCPS) system is the largest in the country. Each year nearly 10% of our student population are students who are affected by homelessness, including those living doubled up, or in shelter, and domestic violence safe housing. Research indicates that students in temporary housing face unique academic challenges and are more likely to experience chronic absence, lower academic performance and delayed or unsuccessful graduation than their housed peers. The Division of Family Partnership and Community Support works to remove barriers, strategically allocate resources, improve coordination of instruction and services, and prioritize engagement and wellness for all students and families, especially vulnerable populations. We collaborate with district leaders, school communities, community partners, and families to implement a community school model, empower Foster Care staff, and lead a comprehensive wellness strategy. As a result of these efforts, students will be physically and emotionally supported, attendance will improve, and students will achieve post graduate success. The Shelter Based Community Coordinator (SBCC), under the supervision of the STH Regional Manager within the Office of Students in Temporary Housing (STH) and Foster Care, supports students and families living in shelters across New York City by greeting families upon entry, conducting needs assessments, connecting them to tailored supports, and serving as the primary escalation point for student‑related concerns. SBCCs will serve alongside team members inside shelters and within schools - including case managers, social workers, counselors, attendance teams, health providers, teachers, and school safety officers to build capacity, strengthen inter‑agency coordination, and advance educational outcomes. SBCCs seek to remove barriers to school attendance and identify additional resources within the school or community, supporting students to thrive academically and personally. Shelter assignments are based on need and may change over time, ensuring resources are directed where they are most impactful. SBCCs also ensure compliance with NYCPS policies and federal regulations regarding Students in Temporary Housing, including the McKinney‑Vento Homeless Assistance Act and Chancellor’s Regulation A‑780. Performs related work. Reports to:
STH Regional Manager Direct Reports:
N/A Key Relationships : STH Family Assistants, STH school based Community Coordinators and Bridging the Gap Social Workers, School Based STH Liaisons, School Leadership Team members, STH Director of Regional Support (DRS), Director of Clinical Supports, Community School Directors, school principals and school leadership team members, colleagues in the Department of Homeless Services, Human Resources Administration, Administration for Children’s Services, and other agencies, Office of Pupil Transportation staff, and community-based organizations (CBOs), among others.
Responsibilities
Support data driven continuous improvement below with a focus on keeping students connected and engaged in school and learning: Lead and facilitate shelter-based attendance team meetings by using the New Visions Shelter Portal and other similar information tools to support data driven continuous improvement by analyzing data, identifying trends, and creating tailored supports. Develop shelter based Success Mentor and attendance incentive initiatives to support school engagement. Lead information sessions for parents and students to promote school attendance, academic achievement, support self-advocacy and build a sense of community connectedness. Inform school-based Pupil Personnel Team and Attendance Team meetings to help schools identify students at risk or living with homelessness to coordinate tailored, data-driven, culturally relevant, trauma informed strategies and supports in the school setting. Collect, organize, and synthesize information on assets and needs of students and families affected by homelessness, as well as the shelters where they reside. Using this information: Conduct intakes and assessments for families entering shelter in collaboration with other NYCPS personnel, and connect families to other shelter-based and community resources including but not limited to early education enrollment, medical, mental health, employment and training programs, food pantries, public assistance, SSI and SSDI, childcare vouchers, transportation, legal assistance etc. Resolve escalated student or family challenges, particularly regarding student transportation, school placement and registration, mid-year transfers, documentation of housing status, special education, multilingual learner supports, and other related issues, including following up with families to determine resolution and impacts. Convene information sessions, training and working groups with families, students, and shelter personnel to inform and build relationships. Establish and maintain new partnerships below to develop programs and to bring in additional resources, including: Working in alignment with STH leadership to identify support and resources from community and citywide partners to expand supports, resources and information for students and families. Participate in intra- and inter-agency working groups, task forces, and ad hoc partnerships, representing the vision, needs, and resources of the STH team. Build capacity on issues and concerns of academic challenges of homeless students within the shelter facility. Work to understand the needs of overage and under-credited students to connect them to school alternatives outside of traditional high schools. Organize opportunities for parent and/or guardian engagement to inform STH team procedures and priorities, and to deepen family connections to school and shelter partners and resources. Work with the Regional Manager, DRS and other NYCPS offices to develop and promote appropriate policies and guidance, including participating in onboarding new STH team members. Ensure compliance with all appropriate McKinney Vento or other City, State, and Federal regulations. Qualification Requirements Minimum A baccalaureate degree from an accredited college and two (2) years of experience in community work or community centered activities in an area related to the duties described above; or High school graduation or equivalent and six (6) years of experience in community work or community centered activities in an area related to the duties as described above; or Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one (1) year of experience as described in “1” above. Preferred Current STH Shelter Based Family Assistants are preferred. Strong skills in relationship management and project implementation. Strong written and spoken communication skills, including conflict management and de-escalation techniques. Strong Excel skills; moderate knowledge of other Microsoft Office 365 applications. An understanding of the complexities of systems that homeless students and their families face, and of the intersections of issues, including trauma, mental health, and domestic violence. Understanding trauma informed best practices. Knowledge of McKinney Vento regulations and their application to school environments. Familiarity with community-based programs serving homeless youth and families and related youth development programs. Experience working in school-based or shelter based settings, with knowledge about trauma informed strategies, nonprofit student support services, and youth development approaches. Ability to work effectively with school aged youth, educators, families, and communities from a wide range of cultural, social, and economic backgrounds. Understanding of the social-emotional needs of students in temporary housing and of trauma informed. Salary : $62,707 - $72,114 (Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not earn less than their current salary.) Please include a resume and cover letter with your application. NOTE:
The filling of all positions is subject to budget availability and/or grant funding. New York City Residency is NOT Required We encourage all applicants from the New York City tri-state area to apply. AN EQUAL OPPORTUNITY EMPLOYER DOE Non- Discrimination Policy The Department of Education of the City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment upon any legally protected status or protected characteristic, including but not limited to an individual\'s actual or perceived sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or pregnancy. For more information, please refer to the DOE Non-Discrimination Policy. Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education\'s website at https://studentaid.gov/pslf/.
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Position Summary:
The New York City Public Schools (NYCPS) system is the largest in the country. Each year nearly 10% of our student population are students who are affected by homelessness, including those living doubled up, or in shelter, and domestic violence safe housing. Research indicates that students in temporary housing face unique academic challenges and are more likely to experience chronic absence, lower academic performance and delayed or unsuccessful graduation than their housed peers. The Division of Family Partnership and Community Support works to remove barriers, strategically allocate resources, improve coordination of instruction and services, and prioritize engagement and wellness for all students and families, especially vulnerable populations. We collaborate with district leaders, school communities, community partners, and families to implement a community school model, empower Foster Care staff, and lead a comprehensive wellness strategy. As a result of these efforts, students will be physically and emotionally supported, attendance will improve, and students will achieve post graduate success. The Shelter Based Community Coordinator (SBCC), under the supervision of the STH Regional Manager within the Office of Students in Temporary Housing (STH) and Foster Care, supports students and families living in shelters across New York City by greeting families upon entry, conducting needs assessments, connecting them to tailored supports, and serving as the primary escalation point for student‑related concerns. SBCCs will serve alongside team members inside shelters and within schools - including case managers, social workers, counselors, attendance teams, health providers, teachers, and school safety officers to build capacity, strengthen inter‑agency coordination, and advance educational outcomes. SBCCs seek to remove barriers to school attendance and identify additional resources within the school or community, supporting students to thrive academically and personally. Shelter assignments are based on need and may change over time, ensuring resources are directed where they are most impactful. SBCCs also ensure compliance with NYCPS policies and federal regulations regarding Students in Temporary Housing, including the McKinney‑Vento Homeless Assistance Act and Chancellor’s Regulation A‑780. Performs related work. Reports to:
STH Regional Manager Direct Reports:
N/A Key Relationships : STH Family Assistants, STH school based Community Coordinators and Bridging the Gap Social Workers, School Based STH Liaisons, School Leadership Team members, STH Director of Regional Support (DRS), Director of Clinical Supports, Community School Directors, school principals and school leadership team members, colleagues in the Department of Homeless Services, Human Resources Administration, Administration for Children’s Services, and other agencies, Office of Pupil Transportation staff, and community-based organizations (CBOs), among others.
Responsibilities
Support data driven continuous improvement below with a focus on keeping students connected and engaged in school and learning: Lead and facilitate shelter-based attendance team meetings by using the New Visions Shelter Portal and other similar information tools to support data driven continuous improvement by analyzing data, identifying trends, and creating tailored supports. Develop shelter based Success Mentor and attendance incentive initiatives to support school engagement. Lead information sessions for parents and students to promote school attendance, academic achievement, support self-advocacy and build a sense of community connectedness. Inform school-based Pupil Personnel Team and Attendance Team meetings to help schools identify students at risk or living with homelessness to coordinate tailored, data-driven, culturally relevant, trauma informed strategies and supports in the school setting. Collect, organize, and synthesize information on assets and needs of students and families affected by homelessness, as well as the shelters where they reside. Using this information: Conduct intakes and assessments for families entering shelter in collaboration with other NYCPS personnel, and connect families to other shelter-based and community resources including but not limited to early education enrollment, medical, mental health, employment and training programs, food pantries, public assistance, SSI and SSDI, childcare vouchers, transportation, legal assistance etc. Resolve escalated student or family challenges, particularly regarding student transportation, school placement and registration, mid-year transfers, documentation of housing status, special education, multilingual learner supports, and other related issues, including following up with families to determine resolution and impacts. Convene information sessions, training and working groups with families, students, and shelter personnel to inform and build relationships. Establish and maintain new partnerships below to develop programs and to bring in additional resources, including: Working in alignment with STH leadership to identify support and resources from community and citywide partners to expand supports, resources and information for students and families. Participate in intra- and inter-agency working groups, task forces, and ad hoc partnerships, representing the vision, needs, and resources of the STH team. Build capacity on issues and concerns of academic challenges of homeless students within the shelter facility. Work to understand the needs of overage and under-credited students to connect them to school alternatives outside of traditional high schools. Organize opportunities for parent and/or guardian engagement to inform STH team procedures and priorities, and to deepen family connections to school and shelter partners and resources. Work with the Regional Manager, DRS and other NYCPS offices to develop and promote appropriate policies and guidance, including participating in onboarding new STH team members. Ensure compliance with all appropriate McKinney Vento or other City, State, and Federal regulations. Qualification Requirements Minimum A baccalaureate degree from an accredited college and two (2) years of experience in community work or community centered activities in an area related to the duties described above; or High school graduation or equivalent and six (6) years of experience in community work or community centered activities in an area related to the duties as described above; or Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one (1) year of experience as described in “1” above. Preferred Current STH Shelter Based Family Assistants are preferred. Strong skills in relationship management and project implementation. Strong written and spoken communication skills, including conflict management and de-escalation techniques. Strong Excel skills; moderate knowledge of other Microsoft Office 365 applications. An understanding of the complexities of systems that homeless students and their families face, and of the intersections of issues, including trauma, mental health, and domestic violence. Understanding trauma informed best practices. Knowledge of McKinney Vento regulations and their application to school environments. Familiarity with community-based programs serving homeless youth and families and related youth development programs. Experience working in school-based or shelter based settings, with knowledge about trauma informed strategies, nonprofit student support services, and youth development approaches. Ability to work effectively with school aged youth, educators, families, and communities from a wide range of cultural, social, and economic backgrounds. Understanding of the social-emotional needs of students in temporary housing and of trauma informed. Salary : $62,707 - $72,114 (Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not earn less than their current salary.) Please include a resume and cover letter with your application. NOTE:
The filling of all positions is subject to budget availability and/or grant funding. New York City Residency is NOT Required We encourage all applicants from the New York City tri-state area to apply. AN EQUAL OPPORTUNITY EMPLOYER DOE Non- Discrimination Policy The Department of Education of the City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment upon any legally protected status or protected characteristic, including but not limited to an individual\'s actual or perceived sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or pregnancy. For more information, please refer to the DOE Non-Discrimination Policy. Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education\'s website at https://studentaid.gov/pslf/.
#J-18808-Ljbffr