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Expense Associate (Remote - Wheeling, WV Only)

RRD, Wheeling, WV, United States


Overview RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Title Accounts Payable/Expense Associate

Responsibilities

Utilize appropriate logs and/or tracking software for all expense processing work

Thoroughly assess job requests and ensure appropriate completion of job tasks throughout the task lifecycle

Create, process, and/or audit expense reimbursement requests by ensuring the proper documentation and approvals are submitted/received

Complete data entry to expense processing software as needed; may include adding accounts, vouchers, requests, general ledger numbers and/or obtaining correct documentation and/or approvals

Review requests for compliance with policies and/or procedures; escalate concerns to supervisor

Use established procedures, standards, and formats to complete expense processing requests to client satisfaction

Demonstrate proficiency in using equipment, technology, software and hardware necessary to perform job functions

Communicate with team members, lead, supervisor or client on job or deadline concerns

Meet contracted deadlines for service delivery to clients

Troubleshoot basic software or hardware problems

Qualifications

High school diploma or equivalent required; Associate Degree or advanced degree preferred

1–2 years of related financial experience in a professional services organization; experience in legal, banking, or large corporate environments preferred

Prior knowledge of financial systems such as Aderant Expert, Chrome River, Elite, Concur, or other comparable systems preferred

Proficiency in MS Office and spreadsheet software applications required

Proven customer service skills to create, maintain, and enhance client relationships

Excellent organizational skills with the ability to manage multiple assignments simultaneously

Ability to maintain confidentiality of sensitive materials/documents

Strong attention to detail, time-management, and problem-solving skills

Strong written and verbal communication skills

Ability to maintain professional composure when working with immediate deadlines

Ability to work independently and collaboratively as part of a team

Ability to work in a fast-paced environment

Customer service experience

Additional Information The rate of pay for this role at the noted RRD location is $18.11/hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans.

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