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Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

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Wells Fargo is seeking an Associate Customer Service Representative in Credit Cards within Consumer Lending. Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed.\nIn this role, you will:\nSupport customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment\nPerform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems\nRegularly receive direction from supervisor and escalate questions and issues to more senior employees\nInteract with team on basic information, plus internal or external customers\nRequired Qualifications:\n6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education\nBilingual speaking and listening proficiency in Spanish/English\nDesired Qualifications:\nAbility to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues.\nAbility to execute in a fast paced, high demand, metric driven call center environment.\nExcellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy.\nMilitary experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers.\nAbility to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information.\nKnowledge, understanding and experience of internet, mobile, and social media technology.\nJob Expectations:\nMust be able to attend full duration of required training period\nAbility to work additional hours as needed\nMust work on-site at the location posted\nThis position is not eligible for Visa sponsorship\nMust complete and pass required language assessment\nTraining Schedule:\nClassroom training will be for 8 weeks. Classroom training hours are 8:30 am

5:00 pm, Monday-Friday. Initial schedule after training will be given prior to start date.\nWe're open 24 hours, 7 days a week.\nYour regular work schedule will be based on business need and will include working a weekend day and some holidays.\nJob Location:\n2150 W Pinnacle Peak Road, Phoenix, AZ 85027\nWe Value Equal Opportunity\nWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

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Spanish/English)

Wells Fargo is seeking an Associate Customer Service Repres...","Associate Customer Service Representative - Credit Cards - Bilingual (Spanish/En",[533],{"_461":462,"_457":458,"_455":534,"_459":460,"_463":535},"Phoenix, AZ, United States, 85027","85027",["B","2977811765"],"8 days ago","/jobs/2977811765-associate-customer-service-representative-credit-cards-bilingual-spanish-en","Associate Customer Service Representative - Credit Cards - Biling...","/jobs?keyword=Associate+Customer+Service+Representative+-+Credit+Cards+-+Biling...",{"_438":437,"_442":542,"_473":474,"_465":466,"_251":543,"_449":544,"_436":437,"_113":545,"_440":202,"_441":202,"_475":474,"_451":202,"_452":546,"_434":552,"_476":477,"_439":129,"_490":553,"_481":554,"_492":545,"_494":555,"_496":497,"_498":556,"_500":557},["D",1773961200000],"Associate Customer Service Representative

Wells Fargo is seeking an Associate Customer Service Representative in Chief Operating Office - Operations. Find out why we're the #1 financial services company to grow YOUR career.\nIn this role, you will:\nSupport customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment\nPerform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems\nRegularly receive direction from supervisor and escalate questions and issues to more senior employees\nInteract with team on basic information, plus internal or external customers\nRequired Qualifications:\n6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education\nBilingual reading, speaking, and listening proficiency in Spanish\nDesired Qualifications:\nAbility to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues\nAbility to execute in a fast paced, high demand, metric driven call center environment\nExcellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy\nMilitary experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers\nAbility to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information\nKnowledge, understanding and experience of internet, mobile, and social media technology\nJob Expectations:\nMust pass a validated writing assessment\nMust complete and pass required language assessment\nMust be able to attend full duration of required training period\nAbility to work additional hours as needed\nMust work on-site at the location posted\nThis position is not eligible for Visa sponsorship\nTraining Schedule:\nMonday-Friday 8:00 am-4:30pm\nWork Schedule:\nMonday-Friday 9:30am-6:00pm\nYour regular work schedule will be based on business need and may include working some holidays\nSchedule may be eligible for a shift differential under the terms of the shift differential policy\nPosting Location(s):\n800 S Jordon Creed Pkwy, West Des Moines, IA 50266\nWe Value Equal Opportunity\nWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.\nEmployees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.\nCandidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.\nTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.\nWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.\nWells Fargo Recruitment and Hiring Requirements:\nThird-Party recordings are prohibited unless authorized by Wells Fargo.\nWells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

","Associate Customer Service Representative

Wells Fargo is seeking an Associate Customer Service Representative in Chief Operating Office - ...","Associate Customer Service Representative - Bilingual Spanish",[547],{"_461":462,"_457":548,"_455":549,"_459":550,"_463":551},"West Des Moines","West Des Moines, IA, United States, 50265","IA","50265",["B","2939892697"],"11 days ago","/jobs/2939892697-associate-customer-service-representative-bilingual-spanish","West Des Moines, IA, United States","/jobs?location=West+Des+Moines%2C+IA%2C+United+States","/jobs?keyword=Associate+Customer+Service+Representative+-+Bilingual+Spanish",{"_438":437,"_442":559,"_473":474,"_465":466,"_251":560,"_449":561,"_436":437,"_113":545,"_440":202,"_441":202,"_475":474,"_451":202,"_452":562,"_434":564,"_476":477,"_439":129,"_490":537,"_481":565,"_492":545,"_494":555,"_496":497,"_498":556,"_500":557},["D",1774288800000],"About this role:

Wells Fargo is seeking an Associate Customer Service Representative in Chief Operating Office - Operations. Find out why we're the #1 financial services company to grow YOUR career. Apply today. wellsfargojobs.com

In this role, you will:

Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment

Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems

Regularly receive direction from supervisor and escalate questions and issues to more senior employees

Interact with team on basic information, plus internal or external customers

Required Qualifications:

6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Bilingual reading, speaking, and listening proficiency in Spanish

Desired Qualifications:

Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues

Ability to execute in a fast paced, high demand, metric driven call center environment

Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy

Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers

Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information

Knowledge,?understanding and experience of internet, mobile, and social media technology

Job Expectations:

Must pass a validated writing assessment?

Must complete and pass required language assessment

Must be able to attend full duration of required training period

Ability to work additional hours as needed

Must work on-site at the location posted

This position is not eligible for Visa sponsorship

Training Schedule:

?Monday-Friday 8:00 am-4:30pm

Work Schedule:

Monday-Friday 9:30am-6:00pm

Your regular work schedule will be based on business need and may include working some holidays

Schedule may be eligible for a shift differential under the terms of the shift differential policy

Posting Location(s):

800 S Jordon Creed Pkwy, West Des Moines, IA 50266

Posting End Date:

29 Mar 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number:

R-530098\n","About this role:

Wells Fargo is seeking an Associate Customer Service Representative in Chief Operating Office - Operations. Find out why ...",[563],{"_461":462,"_457":548,"_455":549,"_459":550,"_463":551},["B","2986799929"],"/jobs/2986799929-associate-customer-service-representative-bilingual-spanish",{"_438":437,"_442":567,"_473":474,"_465":466,"_251":568,"_449":569,"_436":437,"_113":445,"_440":202,"_441":202,"_475":474,"_451":202,"_452":570,"_434":574,"_476":477,"_439":129,"_490":575,"_481":576,"_492":493,"_494":487,"_496":497,"_498":499,"_500":501},["D",1774915200000],"Associate Customer Service Representative In Everyday Banking

Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow your career. Join us!\nCSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.\nIn this role you will:\nSupport customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment\nPerform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems\nRegularly receive direction from supervisor and escalate questions and issues to more senior employees\nInteract with team on basic information, plus internal or external customers\nRequired Qualifications:\n6+ months of Customer Service, Financial Services or Contact Center support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education\nBilingual reading, speaking and listening proficiency in Spanish/English\nDesired Qualifications:\nAbility to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues\nAbility to execute in a fast paced, high demand, metric driven call center environment\nExcellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy\nMilitary experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers\nAbility to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information\nKnowledge, understanding and experience of internet, mobile, and social media technology\nJob Expectations:\nMust be able to attend full duration of required training period\nThis position is not eligible for Visa sponsorship\nAbility to work additional hours as needed\nSchedule may be eligible for a shift differential under the terms of the shift differential policy\nMust work on-site at the location posted\nMust complete and pass required language assessment\nTraining and Work Schedule:\nYou will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.\nTraining class starts on 4/13 for 7 weeks. Training hours are 8:30 a.m.

5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.\nWe're open from Sunday - Saturday, Open 24 Hours. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Most schedules will be mid-shift or evening-shift.\nPosting Location:\n2202 W Rose Garden Ln, Phoenix AZ 85027\nWe Value Equal Opportunity\nWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.\nCandidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.\nTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.\nWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.\nWells Fargo Recruitment and Hiring Requirements:\nThird-Party recordings are prohibited unless authorized by Wells Fargo.\nWells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

","Associate Customer Service Representative In Everyday Banking

Wells Fargo is seeking an Associate Customer Service Representative in Every...",[571],{"_461":462,"_457":458,"_455":572,"_459":460,"_463":573},"Phoenix, AZ, United States, 85001","85001",["B","3080233286"],"22 hours ago","/jobs/3080233286-associate-customer-service-representative-spanish-bilingual-everyday-banking",{"_438":437,"_442":578,"_473":474,"_465":466,"_251":579,"_449":580,"_436":437,"_113":581,"_440":202,"_441":202,"_475":474,"_451":202,"_452":582,"_434":588,"_476":477,"_439":129,"_490":589,"_481":590,"_492":581,"_494":591,"_496":497,"_498":592,"_500":593},["D",1774137600000],"Associate Customer Service Representative

Wells Fargo is seeking an Associate Customer Service Representative in Roanoke. Find out why we're the #1 financial services company to grow YOUR career. Apply today.\nConsumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services.\nIn this role you will:\nSupport customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment\nPerform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems\nRegularly receive direction from supervisor and escalate questions and issues to more senior employees\nInteract with team on basic information, plus internal or external customers\nRequired Qualifications:\n6+ months of Customer Service, Financial Services or Contact Center support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education\nDesired Qualifications:\nAbility to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues\nAbility to execute in a fast paced, high demand, metric driven call center environment\nExcellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy\nMilitary experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers\nAbility to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information\nKnowledge, understanding and experience of internet, mobile, and social media technology\nJob Expectations:\nMust be able to attend full duration of required training period\nThis position is not eligible for Visa sponsorship\nAbility to work additional hours as needed\nSchedule may be eligible for a shift differential under the terms of the shift differential policy\nMust work on-site at the location posted\nTraining Schedule:\nTraining class will be for 8 weeks, 8:00am - 4:30pm Monday-Friday. Work schedule after training will be provided prior to start date.\nWe're open from Sunday - Saturday, 7:00 am

8:00pm (EST).\nYour regular work schedule will be based on business need and will include working a weekend day and some holidays.\nJob Location:\n7711 Plantation Rd Roanoke VA 24019\nWe Value Equal Opportunity\nWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.\nEmployees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.\nCandidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.\nTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.\nWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.\nWells Fargo Recruitment and Hiring Requirements:\nThird-Party recordings are prohibited unless authorized by Wells Fargo.\nWells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

","Associate Customer Service Representative

Wells Fargo is seeking an Associate Customer Service Representative in Roanoke. Find out why we'...","Associate Customer Service Representative Credit Cards",[583],{"_461":462,"_457":584,"_455":585,"_459":586,"_463":587},"Roanoke","Roanoke, VA, United States, 24011","VA","24011",["B","2966077618"],"9 days ago","/jobs/2966077618-associate-customer-service-representative-credit-cards","Roanoke, VA, United States","/jobs?location=Roanoke%2C+VA%2C+United+States","/jobs?keyword=Associate+Customer+Service+Representative+Credit+Cards","actionData","errors"]