Program Director
Virtusa, New York, NY, United States
DescriptionCompany Background:Virtusa Corporation is a leading worldwide provider of digital transformation services that accelerates business outcomes for Global 2000 businesses in Banking and Financial Services, Healthcare & Life Sciences, Insurance, and Telecommunications, Technology and Media.With over 27,000 people and over 50 offices worldwide, we harness our deep design and engineering heritage to help global organizations tackle their toughest technology challenges. In an ever-evolving digital landscape, businesses need a partner to help them solve complex challenges and navigate the environment of today and tomorrow. Virtusa is that partner.We are builders, makers, and doers with the technical skills and domain expertise to transform your business at scale and speed without disruption.Our unique Engineering First approach blends deep industry expertise and empowered, agile teams, to create holistic solutions that seamlessly move the business forward. We help clients engage with new technology paradigms to creatively build solutions that drive them to the forefront of their industries.We bring best in class digital engineering services to every engagement, with deep expertise in digital strategy and design; customer experience; analytics; mobile; cognitive/AI; full stack engineering, microservices, IoT; and cloud services.For more information, please visit Role Description:Program Director will be a member of the Strategic and Consulting
team at Virtusa. This person will have responsibility for delivering and owning a high level of governance of client relationships and Program delivery.Must play a key role in growth and are tasked with operational organization and efficiency within their assigned accounts, including growing a select client cluster with clearly established top line and bottom line targets, and being able to sell new service offerings and solutions to the client cluster in order to achieve targeted results including successfully owning and delivering for the client.Responsibilities:Effective leadership and management of risk, escalation, executive reporting, and overall program management delivery of accounts and managing the overall client relationship with key decision makers.Establishing and building "trust" and leveraging client context by understanding client's overall business goals.Positioning Virtusa as a Transformational partner and identifying avenues for Virtusa to implement IT solutions.Directing and managing the overall client relationship to include work quality and customer satisfaction.Managing the account teams (account management and project management) to meet and exceed client expectations.Contributing to new business development efforts, partnering with sales teams, to enhance and broaden the relationship with existing clients, and to create new logos within the vertical.Establishing key internal relationships in support of effective program delivery for account.Should be comfortable in groups/teams and be able to both lead and follow. Must bring top-notch consulting /relationship management skills and a deep appreciation of IT tools, techniques, systems and solutions. Required Skills/Qualifications:A minimum of 10 years of experience in a client facing role or account leadership role in the management consulting firm.Have a strong background in a project environment and application development.Bachelor’s Degree.Knowledge of value articulation principals include client ROI and appropriate storyboarding techniques.Knowledge of Client context and client engagement guidelines including organizational sensitivities to consistently look for new solutions.Specialized knowledge of industry analytics and is able to use trends to forecast and provide inputs within the organization to come up with right solutions.Must have :Excellent problem solving, communication, and client management skills are essential. This role requires strong leadership skills and demonstrated capabilities of being a thought leader. The candidate must be able to work in a dynamic, entrepreneurial environment.Should be able to conceptualize, analyze, create a blueprint for business transformations and present solutions.Travel:10% of the travel will be predominantly in the US.Job Type: ExperiencedSchedule: Full-timeJob Level: DirectorTravel: NoEmployee Status: Full Time
team at Virtusa. This person will have responsibility for delivering and owning a high level of governance of client relationships and Program delivery.Must play a key role in growth and are tasked with operational organization and efficiency within their assigned accounts, including growing a select client cluster with clearly established top line and bottom line targets, and being able to sell new service offerings and solutions to the client cluster in order to achieve targeted results including successfully owning and delivering for the client.Responsibilities:Effective leadership and management of risk, escalation, executive reporting, and overall program management delivery of accounts and managing the overall client relationship with key decision makers.Establishing and building "trust" and leveraging client context by understanding client's overall business goals.Positioning Virtusa as a Transformational partner and identifying avenues for Virtusa to implement IT solutions.Directing and managing the overall client relationship to include work quality and customer satisfaction.Managing the account teams (account management and project management) to meet and exceed client expectations.Contributing to new business development efforts, partnering with sales teams, to enhance and broaden the relationship with existing clients, and to create new logos within the vertical.Establishing key internal relationships in support of effective program delivery for account.Should be comfortable in groups/teams and be able to both lead and follow. Must bring top-notch consulting /relationship management skills and a deep appreciation of IT tools, techniques, systems and solutions. Required Skills/Qualifications:A minimum of 10 years of experience in a client facing role or account leadership role in the management consulting firm.Have a strong background in a project environment and application development.Bachelor’s Degree.Knowledge of value articulation principals include client ROI and appropriate storyboarding techniques.Knowledge of Client context and client engagement guidelines including organizational sensitivities to consistently look for new solutions.Specialized knowledge of industry analytics and is able to use trends to forecast and provide inputs within the organization to come up with right solutions.Must have :Excellent problem solving, communication, and client management skills are essential. This role requires strong leadership skills and demonstrated capabilities of being a thought leader. The candidate must be able to work in a dynamic, entrepreneurial environment.Should be able to conceptualize, analyze, create a blueprint for business transformations and present solutions.Travel:10% of the travel will be predominantly in the US.Job Type: ExperiencedSchedule: Full-timeJob Level: DirectorTravel: NoEmployee Status: Full Time