Customer Service Representative - Clearwater

Waste Pro - - Responsibilities: Answers incoming calls; Establishes customer accounts by negotiating and documenting service type, pricing, billing, and other required information; Provides customer retention by providing high level customer service and offering alternatives to cancellation request; Identifies opportunities to cross sell additional products and services; Interacts with customers and Waste Pro employees to determine service, resolve complaints, and escalates the more complex issues to the appropriate level