
Event Sales & Marketing Coordinator (Full-Time)
Cheekwood, Nashville, TN, United States
Why Cheekwood?
Working at Cheekwood Estate & Gardens offers you the opportunity to work for one of the most beautiful places in Nashville. Formerly the home of Mabel and Leslie Cheek, Cheekwood now serves the public as a botanical garden, arboretum, and museum with period rooms and art galleries. At Cheekwood, you will have the opportunity to explore a wide range of roles tailored to your skills and interests. Whether you are passionate about horticulture, art curation, historical preservation, or one of our many other career opportunities, you will thrive and make a meaningful impact. Working in a place that cherishes its rich history, vibrant art scene, and serene gardens offers a unique blend of fulfillment and inspiration. You will find yourself in a supportive environment where every day brings new opportunities for personal and professional growth amid a picturesque setting.
Description
At Cheekwood, the Events and Rentals team is responsible for coordinating and executing weddings and corporate events internally and externally at Nashville’s top-rated wedding venue. By joining our team, you assist in creating unique experiences, bringing people together, and thrive in a fast-paced environment with diverse challenges.
What will you be doing?
The selected candidate will assist Event Managers in the coordination and execution of all weddings and corporate events. Approximately 60% of your responsibilities will be event-related and 40% will be marketing-focused, serving as the lead marketing coordinator for the Events Department.
Responsibilities
Answer all lead inquiries regarding daytime bookings, ceremony bookings, all-inclusive packages, and evening Holiday Lights proposal packages; discuss guidelines and payment procedures prior to booking.
Answer phone calls and return voicemails promptly.
Oversee the Special Events email inbox, transferring leads into Tripleseat and forwarding leads to the appropriate departments.
Conduct site visits for clients seeking elopements, ceremony bookings, all-inclusive packages, and other smaller scale bookings; work with clients on event logistics post-contract.
Act as Event Venue Supervisor for specific ceremony-only bookings, coordinating with the Month of Coordinator, communicating venue details, escorting the couple and bridal party, providing a champagne toast, closing out the ceremony, and checking out rentals.
Maintain and oversee package inventory, such as champagne flutes, and continuously seek ways to enhance current packages through industry trends and client needs.
Assist the Event Sales Manager in conducting and converting larger event bookings as assigned.
Assist the Event Sales Manager in maintaining all sales/package documents, email templates, profit tracking sheets, EOY reports, and generating new revenue opportunities.
Assist the Director of Events with the execution and coordination for Cheekwood and vendor internal events, including Development, Public Programs, and the President’s Office.
Oversee all Cheekwood internal booking requests and communicate any issues via JIRA.
Record all site visit client arrivals and event information in the Site Visit Log.
Review rental orders, floor plans, timelines, and parking maps for external clients as needed.
Work directly with photographers to obtain photo galleries from all events; assist the Event Sales Manager with photo file management and upload photos to SharePoint and Pics.io.
Be knowledgeable of all Cheekwood rules and regulations regarding event planning and execution.
Responsible for training and supervising staff as determined by the Event Managers.
Must be on-site for the duration of all weddings/events as assigned.
Serve as the onsite Cheekwood liaison between clients and vendors during a variety of events, including weddings, corporate, and development/sponsor events from set-up to tear-down.
Oversee and supervise bar staff for private and public events as assigned.
Ensure that all caterers and wait staff clean the buildings inside and out before leaving the property; oversee all vendor load-outs as assigned.
Handle post-event site final clean-up and trash removal.
Represent and deliver excellent customer service in keeping with Cheekwood’s brand.
Maintain a professional demeanor and appearance at all times.
Adhere to all Cheekwood policies and procedures.
Other duties as assigned.
Lead Marketing Coordinator Responsibilities
Oversee and execute social media strategy, including content calendars, captions, and scheduling.
Capture, create, and edit wedding/event content, including Reels/TikToks, styled shoots, proposal content, and promotional pieces.
Manage acquisition, organization, and curation of all wedding and event photo assets.
Collaborate with the Marketing Department to ensure content alignment.
Assist in developing new marketing initiatives, including editorial submissions, blog content, newsletters, and website updates.
Identify trends and opportunities to improve venue visibility and increase traction for less-booked spaces.
Requirements
Bachelor’s degree in hospitality management, business, sales, or marketing preferred, or one-year equitable experience in a professional setting.
Valid, current Tennessee ABC license required; bartending experience preferred.
Extremely organized yet flexible; able to work varied hours.
Ability to handle guests’ requests.
Able to drive a company-owned golf cart across the property.
Ability to manage varied duties professionally and work well with staff and vendors.
Strong analytical thinking, problem solving, and communication skills (both written and oral) with attention to detail.
Proactive and able to prioritize and remain calm under pressure.
Always maintains a professional appearance and demeanor.
Passionate about food, beverages, and events with a commitment to client satisfaction.
Ability to work a flexible schedule, including evenings, weekends, and some holidays as required, many in outdoor settings.
Excellent computer skills with familiarity with Microsoft Office and Excel applications.
Minimum one-year wedding/events experience preferred.
Prior work experience in a non-profit organization preferred.
Benefits
Health Insurance with an HRA
Dental
Vision
Life Insurance (100% paid by Cheekwood)
Long Term Disability Insurance (100% paid by Cheekwood)
Voluntary Life Insurance
Short Term Disability Insurance
403(b) and Roth 403(b) with generous employer match
Employee Assistance Program
Paid Time Off and 11 Paid Holidays
Aflac products offered
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