Instructional Designer (ID)
UNIT4 NV, Chicago, IL, United States
We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for.
Read more on our website about how we transform work and how people feel about it, so our customers and their people can thrive.
Job Description The purpose of the role is to be design and deliver training for our Customers, Internals and Partners.
The ID supports the Lead ID and researches and scripts training material, recording all training and supporting the creation and management of assets such as action maps, learning objectives, outlines, storyboarding and other documents. Usually working on 1-2 projects at a time.
Accountabilities & Responsibilities
Attends stakeholder/SME meetings with either the Project Manager or Lead ID to understand requirements and input into solutions best suited for the customer needs, using the processes developed
Designs and develops training and curricula supported by the Lead ID
Develops interactive and immersive content utilizing all tools available
SME collaboration and knowledge transfer
Develop content that delivers high CSAT scores
Can recommend technologies and methodologies for creating content
Identify service improvements in processes and other areas
Maintains and updates learning content
Be an advocate and carry the flag for quality and innovation in our content
Provides support services for content where required
Qualifications
Degree level or postgraduate qualifications are desirable, particularly in a relevant field
Proven experience as an instructional designer, instructor or content creation or similar for a minimum of 1.5 years
Familiarity with e-learning platforms and tools
Experience developing lessons, curricula and small training programs
Worked for a software company in a similar position
Required skills
Excellent communication skills, oral and written
Attention to detail and ability to maintain accuracy
Collaboration skills and ability to work with SME’s
Give and take constructive feedback
Ability to evolve and adapt with change
Good organisation skills with ability to prioritise
Creative thinker and innovator
Good networker
Knowledge of ID methodologies and technologies
MS tools – Excel, Powerpoint, Word
Camtasia studio or other development tools
Preferred and not necessary
Experience in project management
Additional formal and professional training with certifications in areas such as LMS or Instructional Design principles and leadership are beneficial
Additional Information Join Unit4 and be part of one of the most exciting journeys in the cloud ERPsoftwarespace. We’re a fast-paced, high-growth, people-centric company, delivering enterprise software for a great people experience, and offering our own people a host of benefits and development opportunities. Grow with us At Unit4, we offer:
a culture built on trust - giving you the freedom and autonomy to be successful
balance - with our uncapped time off policy, remote working opportunities and Global Wellbeing Days when the whole company can switch off and prioritize well-being
talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry
a commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet
a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4
This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries though – we'll handle it according to local privacy laws and keep your info safe. Questions? Feel free to reach out!
Unit4 is committed to ensuring equal opportunity for everyone. Together, we continue to build an inclusive culture that encourages and celebrates the diversity of our employees, where they all are seen as a real value to the company. We guarantee a fair consideration for employment, without discrimination. Thats why we make our hiring decisions solid based on merit, qualifications and current business needs. We invite you to be a part of this diversity and join our community!
Take a look at some of the other great opportunities at Unit4.
#J-18808-Ljbffr
Read more on our website about how we transform work and how people feel about it, so our customers and their people can thrive.
Job Description The purpose of the role is to be design and deliver training for our Customers, Internals and Partners.
The ID supports the Lead ID and researches and scripts training material, recording all training and supporting the creation and management of assets such as action maps, learning objectives, outlines, storyboarding and other documents. Usually working on 1-2 projects at a time.
Accountabilities & Responsibilities
Attends stakeholder/SME meetings with either the Project Manager or Lead ID to understand requirements and input into solutions best suited for the customer needs, using the processes developed
Designs and develops training and curricula supported by the Lead ID
Develops interactive and immersive content utilizing all tools available
SME collaboration and knowledge transfer
Develop content that delivers high CSAT scores
Can recommend technologies and methodologies for creating content
Identify service improvements in processes and other areas
Maintains and updates learning content
Be an advocate and carry the flag for quality and innovation in our content
Provides support services for content where required
Qualifications
Degree level or postgraduate qualifications are desirable, particularly in a relevant field
Proven experience as an instructional designer, instructor or content creation or similar for a minimum of 1.5 years
Familiarity with e-learning platforms and tools
Experience developing lessons, curricula and small training programs
Worked for a software company in a similar position
Required skills
Excellent communication skills, oral and written
Attention to detail and ability to maintain accuracy
Collaboration skills and ability to work with SME’s
Give and take constructive feedback
Ability to evolve and adapt with change
Good organisation skills with ability to prioritise
Creative thinker and innovator
Good networker
Knowledge of ID methodologies and technologies
MS tools – Excel, Powerpoint, Word
Camtasia studio or other development tools
Preferred and not necessary
Experience in project management
Additional formal and professional training with certifications in areas such as LMS or Instructional Design principles and leadership are beneficial
Additional Information Join Unit4 and be part of one of the most exciting journeys in the cloud ERPsoftwarespace. We’re a fast-paced, high-growth, people-centric company, delivering enterprise software for a great people experience, and offering our own people a host of benefits and development opportunities. Grow with us At Unit4, we offer:
a culture built on trust - giving you the freedom and autonomy to be successful
balance - with our uncapped time off policy, remote working opportunities and Global Wellbeing Days when the whole company can switch off and prioritize well-being
talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry
a commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet
a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4
This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries though – we'll handle it according to local privacy laws and keep your info safe. Questions? Feel free to reach out!
Unit4 is committed to ensuring equal opportunity for everyone. Together, we continue to build an inclusive culture that encourages and celebrates the diversity of our employees, where they all are seen as a real value to the company. We guarantee a fair consideration for employment, without discrimination. Thats why we make our hiring decisions solid based on merit, qualifications and current business needs. We invite you to be a part of this diversity and join our community!
Take a look at some of the other great opportunities at Unit4.
#J-18808-Ljbffr