Remote 1st-Line Service Desk Analyst (German/English)

A global technology consulting firm is seeking an Associate Service Desk Analyst to provide first-level support for Managed Services customers. The ideal candidate should be proficient in both German and English, with experience in customer support roles in tech environments. Responsibilities include managing the ticket lifecycle and ensuring rapid resolution of customer incidents. This remote-first opportunity offers flexibility with a strong emphasis on teamwork and excellent organizational skills. #J-18808-Ljbffr