CDOC Community Programs Specialist III (Veterans Benefit Specialist)
Colorado Department of Corrections, Colorado Springs, CO, United States
Overview
Department Information This position is only open to Colorado state residents. Description Of Job The Transitional Services work unit is composed of various system support services that assist with coordination of division operations with department initiatives and focus on process alignment. The work units include; Approved Treatment Providers Program, Benefit Acquisition team, Hearings Unit, Interstate, Fugitive Apprehension Unit, Command Post, ACA and Policy, Emergency Operations, Fleet, Life Safety, Training, Management Reporting & Quality Assurance, Offender Grievances, Clemency, Appeals, PREA, Special Projects, and Strategic Planning and Process Improvement. These units assist the division with the management of various statutory mandates by providing administration, emergency operations planning, community based treatment coordination, state vehicle fleet management, monthly and quarterly reporting, and strategic planning. Role Focus This position identifies and assists eligible veteran inmates / parolees in securing essential benefits prior to release. Key responsibilities include conducting interviews to determine eligibility for benefits through the Veterans Administration (VA) and preparing claims for review by the VA. This position works across teams (Restore, Community Re-Entry, multidisciplinary staff) to coordinate benefits and support, to streamline the transition process and provide critical stabilization resources for qualifying individuals. Primary duties and responsibilities
Develops and executes a plan for outreach and effective partnerships for support of veterans. Coordinates with the county and state Veteran Service Officers, local and statewide veterans organizations, and the VA to build a comprehensive plan for veteran support and address process related issues. Engages with the VA to address CDOC veteran, facility, and system issues impacting CDOC and CDVA ability to assist incarcerated veterans. Conduct in-reach events at prison facilities across the state, connecting eligible veterans with benefits and resources to assist with their transition to the community. Assisting in the program development and tracking system for incarcerated Veterans with obtaining their earned benefits, and developing and maintaining standard operating procedures. Engage with the CDVA and the VA to ensure veterans and their families are receiving the benefits they are entitled to. Other duties as assigned. Residency and Qualifications
Residency This posting is only open to residents of the State of Colorado at the time of submitting your application. Minimum Qualifications Experience Only: Six (6) years of professional experience working directly with a hard to serve / high needs client population in a correctional / human services environment providing casework, coordination of services and identifying needs, and referring to appropriate resources as your primary assignment. (Experience MUST be described in detail on your application to receive credit. Any work experience less than full time will be prorated.) Experience may also include
working with a hard to serve needs client population providing components of offender management as evidenced by involvement and familiarity with processes that directly affect offender classification, programming, or daily living which provide progressive opportunities for appropriate placement, including involvement in: Internal Classification Committees (ICC), Classification Hearings, Job Placement and Supervision, Individualized Program Instruction/Tutoring, Multi-Disciplinary Staffing, Responding to Offender Grievances and Resolving Offender Issues, Offender Housing Placement and Movement, Intelligence Gathering and Processing, as well as Role Modeling Pro-Social Behaviors while maintaining Positive Professional Communications by providing the offender population with Crisis Intervention. Additional components may include aiding offenders in locating housing, helping with employment, and community resources/ support to include regular meetings with clients, coordination of services and/or assessing client needs and referring to appropriate program intervention. Experience may also include aiding clients with overcoming barriers for stability in reaching re-entry goals. NOTE: Entry level officers and clerical support experience does not have the authority outlined in the minimum qualifications to perform components of offender management. Therefore, such experience does not meet the definition of offender management as outlined in the minimum qualifications. OR Education And Experience A combination of degree coursework from an accredited college or university and/or professional experience as defined above equal to six (6) years. (You must submit a copy of your unofficial college transcript with your name, college name, degree, and date conferred to receive credit for the education). Professional experience involves exercising discretion, analytical skill, judgment, and personal accountability for creating, developing, integrating, applying, and sharing an organized body of knowledge. Hard to serve or high needs client population is defined as providing components of case planning and stabilization-related processes; locating shelter, jobs, and community resources; regular meetings with clients; coordination of services and/or identifying needs and referring to appropriate resources. If you are using education to meet the minimum qualifications, you
MUST
attach a copy of your unofficial college transcript to this application. ONLY APPLICANTS WHO MEET THE MINIMUM AND SPECIAL QUALIFICATIONS WILL BE INCLUDED IN THE COMPARATIVE ANALYSIS PROCESS. Ensure that the “Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for. This information will be used to help determine compensation for the position. Required Competencies
Self-control, ability to work in stressful, potentially violent situations Ability to remain alert, emotionally stable, and mentally resilient under pressure Tolerance to stress, confinement, and high-stakes interaction Significant interpersonal/customer service skills Strong written and oral communication skills Critical thinking/decision making/problem solving skills Ability to organize, plan and prioritize Multi-tasking and flexibility Strong self-motivation; attention to detail Proficiency in Google Suite Ability to read and comprehend English; fluent English communication Preferred Qualifications
Experience working with incarcerated individuals Knowledge of Evidence Based Practices and Interventions for re-entry Experience with Motivational Interviewing Ability to coordinate services for hard to serve clients with medium/high risk needs Strong coordination and collaboration skills Important Information
The Assessment Process
This application will be reviewed to determine MQs. Colorado statutes may require comparative analysis and may include suitability screening, assessments, or SME review to establish an eligible list. Be sure the Work Experience section addresses qualifications and accomplishments as listed above. Resumes cannot replace the Work Experience section. Incomplete information may affect eligibility. Other details: background checks, drug testing, driving requirements, and other conditions apply as described in the original posting. See the full posting for complete conditions and requirements. Supplemental Information After submitting an application, you should receive an email acknowledgement. Ensure the email on the application is correct and checked daily. For questions, contact the provided emails in the posting. All Department of Corrections facilities are tobacco free. Colorado is an equal opportunity employer; protected classes are encouraged to apply. The department emphasizes inclusive hiring and compliance with applicable laws. All other information in the original posting remains as applicable.
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Department Information This position is only open to Colorado state residents. Description Of Job The Transitional Services work unit is composed of various system support services that assist with coordination of division operations with department initiatives and focus on process alignment. The work units include; Approved Treatment Providers Program, Benefit Acquisition team, Hearings Unit, Interstate, Fugitive Apprehension Unit, Command Post, ACA and Policy, Emergency Operations, Fleet, Life Safety, Training, Management Reporting & Quality Assurance, Offender Grievances, Clemency, Appeals, PREA, Special Projects, and Strategic Planning and Process Improvement. These units assist the division with the management of various statutory mandates by providing administration, emergency operations planning, community based treatment coordination, state vehicle fleet management, monthly and quarterly reporting, and strategic planning. Role Focus This position identifies and assists eligible veteran inmates / parolees in securing essential benefits prior to release. Key responsibilities include conducting interviews to determine eligibility for benefits through the Veterans Administration (VA) and preparing claims for review by the VA. This position works across teams (Restore, Community Re-Entry, multidisciplinary staff) to coordinate benefits and support, to streamline the transition process and provide critical stabilization resources for qualifying individuals. Primary duties and responsibilities
Develops and executes a plan for outreach and effective partnerships for support of veterans. Coordinates with the county and state Veteran Service Officers, local and statewide veterans organizations, and the VA to build a comprehensive plan for veteran support and address process related issues. Engages with the VA to address CDOC veteran, facility, and system issues impacting CDOC and CDVA ability to assist incarcerated veterans. Conduct in-reach events at prison facilities across the state, connecting eligible veterans with benefits and resources to assist with their transition to the community. Assisting in the program development and tracking system for incarcerated Veterans with obtaining their earned benefits, and developing and maintaining standard operating procedures. Engage with the CDVA and the VA to ensure veterans and their families are receiving the benefits they are entitled to. Other duties as assigned. Residency and Qualifications
Residency This posting is only open to residents of the State of Colorado at the time of submitting your application. Minimum Qualifications Experience Only: Six (6) years of professional experience working directly with a hard to serve / high needs client population in a correctional / human services environment providing casework, coordination of services and identifying needs, and referring to appropriate resources as your primary assignment. (Experience MUST be described in detail on your application to receive credit. Any work experience less than full time will be prorated.) Experience may also include
working with a hard to serve needs client population providing components of offender management as evidenced by involvement and familiarity with processes that directly affect offender classification, programming, or daily living which provide progressive opportunities for appropriate placement, including involvement in: Internal Classification Committees (ICC), Classification Hearings, Job Placement and Supervision, Individualized Program Instruction/Tutoring, Multi-Disciplinary Staffing, Responding to Offender Grievances and Resolving Offender Issues, Offender Housing Placement and Movement, Intelligence Gathering and Processing, as well as Role Modeling Pro-Social Behaviors while maintaining Positive Professional Communications by providing the offender population with Crisis Intervention. Additional components may include aiding offenders in locating housing, helping with employment, and community resources/ support to include regular meetings with clients, coordination of services and/or assessing client needs and referring to appropriate program intervention. Experience may also include aiding clients with overcoming barriers for stability in reaching re-entry goals. NOTE: Entry level officers and clerical support experience does not have the authority outlined in the minimum qualifications to perform components of offender management. Therefore, such experience does not meet the definition of offender management as outlined in the minimum qualifications. OR Education And Experience A combination of degree coursework from an accredited college or university and/or professional experience as defined above equal to six (6) years. (You must submit a copy of your unofficial college transcript with your name, college name, degree, and date conferred to receive credit for the education). Professional experience involves exercising discretion, analytical skill, judgment, and personal accountability for creating, developing, integrating, applying, and sharing an organized body of knowledge. Hard to serve or high needs client population is defined as providing components of case planning and stabilization-related processes; locating shelter, jobs, and community resources; regular meetings with clients; coordination of services and/or identifying needs and referring to appropriate resources. If you are using education to meet the minimum qualifications, you
MUST
attach a copy of your unofficial college transcript to this application. ONLY APPLICANTS WHO MEET THE MINIMUM AND SPECIAL QUALIFICATIONS WILL BE INCLUDED IN THE COMPARATIVE ANALYSIS PROCESS. Ensure that the “Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for. This information will be used to help determine compensation for the position. Required Competencies
Self-control, ability to work in stressful, potentially violent situations Ability to remain alert, emotionally stable, and mentally resilient under pressure Tolerance to stress, confinement, and high-stakes interaction Significant interpersonal/customer service skills Strong written and oral communication skills Critical thinking/decision making/problem solving skills Ability to organize, plan and prioritize Multi-tasking and flexibility Strong self-motivation; attention to detail Proficiency in Google Suite Ability to read and comprehend English; fluent English communication Preferred Qualifications
Experience working with incarcerated individuals Knowledge of Evidence Based Practices and Interventions for re-entry Experience with Motivational Interviewing Ability to coordinate services for hard to serve clients with medium/high risk needs Strong coordination and collaboration skills Important Information
The Assessment Process
This application will be reviewed to determine MQs. Colorado statutes may require comparative analysis and may include suitability screening, assessments, or SME review to establish an eligible list. Be sure the Work Experience section addresses qualifications and accomplishments as listed above. Resumes cannot replace the Work Experience section. Incomplete information may affect eligibility. Other details: background checks, drug testing, driving requirements, and other conditions apply as described in the original posting. See the full posting for complete conditions and requirements. Supplemental Information After submitting an application, you should receive an email acknowledgement. Ensure the email on the application is correct and checked daily. For questions, contact the provided emails in the posting. All Department of Corrections facilities are tobacco free. Colorado is an equal opportunity employer; protected classes are encouraged to apply. The department emphasizes inclusive hiring and compliance with applicable laws. All other information in the original posting remains as applicable.
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