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Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

","Melville, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","newsday.jpg","hexCode","#D52B1E","headline","Award-Winning Local Media Powerhouse Serving Long Island & New York City","/companies/newsday-media-group","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/8752/newsday.jpg","hasJobSubmission","isSavedJob","similarJobs",[526,537,552,567,581],{"_438":437,"_442":527,"_473":474,"_465":466,"_251":528,"_449":529,"_436":437,"_113":530,"_440":202,"_441":202,"_475":474,"_451":202,"_452":531,"_434":533,"_476":477,"_439":129,"_490":534,"_481":535,"_492":530,"_493":487,"_495":496,"_497":498,"_499":536},["D",1775127600000],"Russell Tobin & Associates

is currently seeking a

Customer Service Representative

6+ Months Contract role for one of our Fortune 500 clients, for

Franklin, MA (Hybrid) . Apply today for immediate consideration.

Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.

Position: Customer Service Representative\nLocation: Franklin, MA (Hybrid)\nContract Duration: 6+ months with possible extension\nPay rate: $2 /hr on w2\nJob Summary:\nThe main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.\nA typical customer service representative is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed.\nCustomer service agents may be inbound, outbound or a combination of both.\nJob Responsibilities:\nResolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.\nContact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.\nRefer unresolved customer grievances to designated departments for further investigation.\nKeep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.\nSkills:\nVerbal and written communication skills, attention to detail, customer service skills and interpersonal skills.\nAbility to work independently and manage one’s time.\nAbility to accurately document and record customer/client information.\nPrevious experience with computer applications, such as Microsoft Word and PowerPoint. xywuqvp\nRussell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.\n","Russell Tobin & Associates

is currently seeking a

Customer Service Representative

6+ Months Contract role for one of our...","Customer Service Representative",[532],{"_461":462,"_457":458,"_455":456,"_459":460,"_463":464},["B","3119898404"],"11 hours ago","/jobs/3119898404-customer-service-representative","/jobs?keyword=Customer+Service+Representative",{"_438":437,"_442":538,"_473":474,"_465":466,"_251":539,"_449":540,"_436":437,"_113":530,"_440":202,"_441":202,"_475":474,"_451":202,"_452":541,"_434":547,"_476":477,"_439":129,"_490":548,"_481":549,"_492":530,"_493":550,"_495":496,"_497":551,"_499":536},["D",1774447200000],"Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

Employment Type: Contract\nLocation: Temporary Remote - Port Washington, NY\nPay rate:\nEnglish Speaker - $17.50\nFrench Speaker - $20\nResponsibilities:\nAnswer incoming calls and process customer orders.\nTroubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly.\nResolve customer complaints while maintaining composure and professionalism.\nDocument customer interactions accurately and track call types.\nFollow up with customers regarding order status, shipping, and stock availability.\nMaintain support service levels consistent with Luxottica’s standards.\nPerform all other duties as assigned.\nRequirements:\nHigh school diploma or equivalent.\nMinimum 1 year of experience in customer service, hospitality, or call center environments.\nExcellent telephone etiquette and communication skills (verbal and written).\nStrong PC skills including Microsoft Office (Word, Excel) and internet navigation.\nAbility to prioritize tasks, manage time efficiently, and work well in a team environment.\nDemonstrated listening and comprehension skills.\nNice to have:\nHigher education degree.\nExperience using SAP.\nKnowledge of optical products and industry terminology.\nBilingual in French. xywuqvp\nBenefits that Russell Tobin offers:\nRussell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.\n","Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY

Below covers everything you need to know about w...",[542],{"_461":462,"_457":543,"_455":544,"_459":545,"_463":546},"Port Washington","Port Washington, NY, United States, 11050","NY","11050",["B","3007985284"],"8 days ago","/jobs/3007985284-customer-service-representative","Port Washington, NY, United States","/jobs?location=Port+Washington%2C+NY%2C+United+States",{"_438":437,"_442":553,"_473":474,"_465":466,"_251":554,"_449":555,"_436":437,"_113":445,"_440":202,"_441":202,"_475":474,"_451":202,"_452":556,"_434":562,"_476":477,"_439":129,"_490":563,"_481":564,"_492":445,"_493":565,"_495":496,"_497":566,"_499":500},["D",1774108800000],"Russell Tobin & Associates is currently seeking a Merchandise Coordinator Customer Service, 3+ Months Contract role for one of our Fortune 500 clients, for Reynoldsburg, OH. Apply today for immediate consideration.Position: Merchandise Coordinator ...\n","Russell Tobin & Associates is currently seeking a Merchandise Coordinator Customer Service, 3+ Months Contract role for one of our Fortune 500 clie...",[557],{"_461":462,"_457":558,"_455":559,"_459":560,"_463":561},"Reynoldsburg","Reynoldsburg, OH, United States, 43069","OH","43069",["B","2961875412"],"12 days ago","/jobs/2961875412-customer-service-representative-russell-tobin","Reynoldsburg, OH, United States","/jobs?location=Reynoldsburg%2C+OH%2C+United+States",{"_438":437,"_442":568,"_473":474,"_465":466,"_251":569,"_449":570,"_436":437,"_113":445,"_440":202,"_441":202,"_475":474,"_451":202,"_452":571,"_434":576,"_476":477,"_439":129,"_490":577,"_481":578,"_492":445,"_493":579,"_495":496,"_497":580,"_499":500},["D",1774882800000],"Job title: Customer Support/Account Rep SRLocation: 4343 Easton Commons, Columbus, OH,43219Duration: 6months Pay rate: $19.17 /hourWork Schedule Overview:Remote to Start: Kick off your journey with us from home! All classes and training sessions will...\n","Job title: Customer Support/Account Rep SRLocation: 4343 Easton Commons, Columbus, OH,43219Duration: 6months Pay rate: $19.17 /hourWork Schedule Ov...",[572],{"_461":462,"_457":573,"_455":574,"_459":560,"_463":575},"Columbus","Columbus, OH, United States, 43224","43224",["B","3073154732"],"3 days ago","/jobs/3073154732-customer-service-representative-russell-tobin","Columbus, OH, United States","/jobs?location=Columbus%2C+OH%2C+United+States",{"_438":437,"_442":582,"_473":474,"_465":466,"_251":583,"_449":584,"_436":437,"_113":585,"_440":202,"_441":202,"_475":474,"_451":202,"_452":586,"_434":591,"_476":477,"_439":120,"_490":592,"_481":593,"_492":585,"_493":594,"_495":496,"_497":595,"_499":596},["D",1775077200000],"Russell Tobin's client, a multinational retail company, is hiring an Asset Protection Coordinator\nin Mason, OH.

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.

Job Title:

AP Coordinator /Asset Protection Coordinator\nJob Type:

Temp to Hire\nDuration:

0–10 months (Potential Temp to Hire through 12/31/2026)\nLocation:

Mason – 100% Onsite\nSchedule:

Monday–Friday, 8:00 AM–5:00 PM (40 hours/week)\nPay Rate:

$18 - $19.00/hour\nLabor Category:

Clerical/Call Center\nPosition Overview\nThe AP Coordinator is responsible for monitoring access control and CCTV systems while investigating internal and external theft concerns within an assigned facility. This role also conducts facility audits, responds to critical incidents involving retail stores, and supports additional assignments and projects as directed by leadership.\nMajor Duties & Responsibilities\nIdentify and investigate incidents of internal and external theft and fraud\nPerform facility audits for safety and insurance compliance\nMonitor and review CCTV systems\nAnalyze collected data (metrics, exterior patrols, access control activity)\nConduct training sessions, including new hire orientations\nPromote and support a shrink-elimination culture\nPrepare accurate and detailed case reports\nDocument investigations, recoveries, and losses\nPreserve evidence in accordance with procedures\nPartner with law enforcement and Asset Protection teams\nTestify in criminal and civil court proceedings as required\nReport hazardous or unsafe conditions to the Manager on Duty (MOD)\nExecute responsibilities in a manner that minimizes risk of injury\nSupport AP Command Center operations\nMonitor LiveSafe dashboard activity\nRespond to medical and weather-related emergencies\nBasic Qualifications (Required)\nHigh school diploma or equivalent\n2+ years of Retail Asset Prevention or Retail Loss Prevention experience\nStrong written and verbal communication skills\nEffective time management and prioritization abilities\nAbility to recognize and evaluate unusual behavior or circumstances\nExcellent customer service skills\nComfortable interacting with all levels of management and law enforcement\nProficiency with Microsoft Word, Excel, and Outlook\nOpen availability, including nights and weekends\nAdditional Requirements & Details\nBackground check required\nOIG/GSA exclusion screenings required\nLocal candidates only (no relocation assistance provided)\nMissing equipment fee: $2,000\nThis is an excellent opportunity for an experienced Asset Protection professional seeking a stable, onsite role with potential for long-term employment. xywuqvp\nBenefits that Russell Tobin offers:\nRussell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.\n","Russell Tobin's client, a multinational retail company, is hiring an Asset Protection Coordinator\nin Mason, OH.

If you would like to know ...","Asset Protection Coordinator",[587],{"_461":462,"_457":588,"_455":589,"_459":560,"_463":590},"Mason","Mason, OH, United States, 45040","45040",["B","3111746805"],"1 days ago","/jobs/3111746805-asset-protection-coordinator","Mason, OH, United States","/jobs?location=Mason%2C+OH%2C+United+States","/jobs?keyword=Asset+Protection+Coordinator","actionData","errors"]