Director of Quality, Manufacturing Operations
FlightSafety International Inc, Broken Arrow, OK, United States
About FlightSafety International
FlightSafety International is the world's premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world's largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom. Purpose of Position
The Director of Quality, Manufacturing Operations is responsible for developing, deploying, and maintaining all aspects of the quality management system of FlightSafety International's Simulation Systems division, managing all quality policies, procedures, processes, programs, and practices to assure the organization of continuous improvement, conformance, and effectiveness with the appropriate standards and regulations. Tasks and Responsibilities
Directs the quality department team and programs to support the FlightPlan. Responsible for results in terms of product quality and conformance to regulations and organizational policies. Will act as the Management Representative for Quality. Develops and deploys the quality system that ensures product conformance to defined requirements. Develop and track Key Performance Indicators. Ensure ongoing compliance of the organization's QMS to existing or new quality standards (ISO9001, AS9100, etc.). Responsible for CAPA, continuous process improvement, auditing projects, and a good understanding of business risk-reward tradeoffs in project management. Knowledge of Quality documentation process, Document Control practices, as well as managing documents, records, forms, work-instructions in an easy-to-use and fast retrieval system. Periodically reviews the suitability and effectiveness of the quality system with executive management. Understand, comply, and improve established company SOPs, policies, and procedures. Leads all continuous improvement initiatives for FlightSafety Simulation Systems Manages interactions with customers and regulatory authorities concerning the quality of products, systems, and processes. Work with purchasing & production in the evaluation of suppliers and selection of potential suppliers. Work with customer service, program managers, marketing, and engineering to determine and resolve customer-initiated actions for improvement. Identifies and manages continuous improvement projects that may span multiple sections or departments/divisions with the objectives of achieving quality, reliability, and cost improvements. Use process mapping techniques such as Lean and/or Six Sigma process improvement methodologies to reduce waste and improve quality outputs. Share across the FlightSafety International family of businesses/divisions improvement ideas and guidance as requested and determined in consultation with the organization's executive and senior-level managers. Minimum Education
Four-year degree required in Engineering &/or Technical discipline. Minimum Experience
Minimum of 12 years of manufacturing/technical business experience. Knowledge, Skills, Abilities
Strong project management skills required. Must be a self-starter with a desire to drive change throughout the business. Must be a customer advocate. Certified Black Belt or enrollment in certification program preferred. Strong computer skills required, including Access, Word, Excel, JMP (or other stats package), Visio and ERP system utilization. Some sections may contain information subject to export controls and security requirements. Compliance with applicable regulations is required where indicated. EEO Statement:
FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. This position may require eligibility to obtain a Security Clearance and may require U.S. citizenship. Cybersecurity Notice: All official recruiting communication from FlightSafety International will come from an @flightsafety.com email address. FlightSafety International will never ask for personal or financial information through social media or third-party email providers.
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FlightSafety International is the world's premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world's largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom. Purpose of Position
The Director of Quality, Manufacturing Operations is responsible for developing, deploying, and maintaining all aspects of the quality management system of FlightSafety International's Simulation Systems division, managing all quality policies, procedures, processes, programs, and practices to assure the organization of continuous improvement, conformance, and effectiveness with the appropriate standards and regulations. Tasks and Responsibilities
Directs the quality department team and programs to support the FlightPlan. Responsible for results in terms of product quality and conformance to regulations and organizational policies. Will act as the Management Representative for Quality. Develops and deploys the quality system that ensures product conformance to defined requirements. Develop and track Key Performance Indicators. Ensure ongoing compliance of the organization's QMS to existing or new quality standards (ISO9001, AS9100, etc.). Responsible for CAPA, continuous process improvement, auditing projects, and a good understanding of business risk-reward tradeoffs in project management. Knowledge of Quality documentation process, Document Control practices, as well as managing documents, records, forms, work-instructions in an easy-to-use and fast retrieval system. Periodically reviews the suitability and effectiveness of the quality system with executive management. Understand, comply, and improve established company SOPs, policies, and procedures. Leads all continuous improvement initiatives for FlightSafety Simulation Systems Manages interactions with customers and regulatory authorities concerning the quality of products, systems, and processes. Work with purchasing & production in the evaluation of suppliers and selection of potential suppliers. Work with customer service, program managers, marketing, and engineering to determine and resolve customer-initiated actions for improvement. Identifies and manages continuous improvement projects that may span multiple sections or departments/divisions with the objectives of achieving quality, reliability, and cost improvements. Use process mapping techniques such as Lean and/or Six Sigma process improvement methodologies to reduce waste and improve quality outputs. Share across the FlightSafety International family of businesses/divisions improvement ideas and guidance as requested and determined in consultation with the organization's executive and senior-level managers. Minimum Education
Four-year degree required in Engineering &/or Technical discipline. Minimum Experience
Minimum of 12 years of manufacturing/technical business experience. Knowledge, Skills, Abilities
Strong project management skills required. Must be a self-starter with a desire to drive change throughout the business. Must be a customer advocate. Certified Black Belt or enrollment in certification program preferred. Strong computer skills required, including Access, Word, Excel, JMP (or other stats package), Visio and ERP system utilization. Some sections may contain information subject to export controls and security requirements. Compliance with applicable regulations is required where indicated. EEO Statement:
FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. This position may require eligibility to obtain a Security Clearance and may require U.S. citizenship. Cybersecurity Notice: All official recruiting communication from FlightSafety International will come from an @flightsafety.com email address. FlightSafety International will never ask for personal or financial information through social media or third-party email providers.
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