Associate Director, Cardiovascular Accounts & Customer Engagement - Dallas, TX
Bristol Myers Squibb, Minneapolis, MN, United States
Overview
Working with Us. Challenging. Meaningful. Life-changing. Bristol Myers Squibb describes work that is not usual, with opportunities to grow and thrive alongside high-achieving teams. This role is the Associate Director, CV Accounts & Customer Engagement, reporting to the Director, CV Accounts & Customer Engagement. The position works cross-functionally with matrix teams, both in the field and at the home office, to ensure tactical execution aligns with the overall brand strategy, supporting reimbursement, REMS, access, brand, and field operations to drive strategic initiatives and organizational objectives. Key Responsibilities
Key Account Management: Deliver all access, value, PHM, quality, and unbranded messages and tools with population health decision makers or C-suite individuals. Support safe and appropriate use of BMS CV products through education on treatment protocols, order sets and other clinical management tools with formulary committee members. Support onboarding and ongoing management to LDN operations at SPs to support REMS and access. Education around EHRs through approved resources and referral to the HIT specialist. Collaborate cross-functionally with Sales, Medical, Marketing, Market Access, Patient Services, BI&A, and other matrix teams to support strategic initiatives. KOL Strategic Development
Establish BMS as a credible and trusted partner amongst the thought leaders in Cardiology. Support the brand's commercial efforts at conferences (National and Regional Level). Support content development of Speaker Programs and training of Speakers. Gather local and national insights to inform brand strategy through KOL engagement. Support advisory boards by providing input on content development (e.g., discussion guides) for non-access related advisory boards. Develop regional/local expertise in HCM care pathways and identify key opinion leaders. Compliance & Operational Excellence
Ensure all activities are conducted in full compliance with applicable laws, regulations, and BMS policies. Uphold high ethical standards while driving business success and fostering a customer-centric approach. Qualifications & Experience
Field Based Role. Minimum 5 years of experience in marketing, access, account management, business development, or sales leadership within the pharmaceutical or healthcare industry. Cardiovascular experience strongly preferred. Must possess a bachelor's degree; an advanced degree is strongly preferred. Deep understanding of the U.S. healthcare system, including hospitals and acute care, IDNs, LDNs, organizer provider networks, and payer dynamics. Experience with hospital payment models and metrics, formulary access and reimbursement dynamics, pathways and protocol development, EMR/EHR systems, pharmacy planning and operations strongly preferred. Track record of driving revenue growth and/or achieving field execution targets in the pharmaceutical industry and consistently exceeding expectations. Strong strategic thinking skills with the ability to structure complex challenges and translate them into actionable plans. Strong ability to interface with stakeholders both internally and externally. Excellent communication skills, both written and oral. Experience in the pharmaceutical or healthcare industry with a strong focus on hospital-based sales and market access. Compensation, Benefits & Work-Life
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Compensation Overview Dallas - TX - US: $166,350 - $201,571 Field - United States - US: $166,350 - $201,571 The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/. Benefits Health Coverage: Medical, pharmacy, dental, and vision care. Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP). Financial Well-being and Protection: 401(k) plan, disability and life insurance, and other protections as outlined. Work-Life Benefits US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays). Phoenix, AZ, Puerto Rico and related locations: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays. Based on eligibility, additional time off for employees may include sick time, volunteer days, summer hours, leaves of absence, and an annual Global Shutdown between Christmas and New Years Day. All global employees active at year end are eligible to take advantage of the Global Shutdown. Summer hours eligibility details are provided in disclosure statements on the careers site. Uniquely Interesting Work, Life-changing Careers With Transforming patients' lives through science as a guiding vision, every BMS employee plays an integral role in work that goes beyond ordinary. We promote global participation in clinical trials, with shared values of passion, innovation, urgency, accountability, inclusion and integrity. On-site Protocol & Responsibilities
BMS defines occupancy structures for onsite, hybrid, and field-based roles. Requirements vary by role and location. Supporting People With Disabilities
BMS provides equal opportunity and reasonable accommodations. For accommodations requests, contact adastaffingsupport@bms.com. See careers.bms.com/eeo-accessibility for our Equal Employment Opportunity statement. Candidate Rights & Data Protection
We will consider applicants with arrest and conviction records as permitted by law. For California residents, additional information is available at the provided link. We disclaim that we will never request payments or sensitive information during the application process and provide resources for protection against fraud. For questions about the status of your application, refer to the Chat with Ripley service. R1600690 : Associate Director, Cardiovascular Accounts & Customer Engagement - Dallas, TX
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Working with Us. Challenging. Meaningful. Life-changing. Bristol Myers Squibb describes work that is not usual, with opportunities to grow and thrive alongside high-achieving teams. This role is the Associate Director, CV Accounts & Customer Engagement, reporting to the Director, CV Accounts & Customer Engagement. The position works cross-functionally with matrix teams, both in the field and at the home office, to ensure tactical execution aligns with the overall brand strategy, supporting reimbursement, REMS, access, brand, and field operations to drive strategic initiatives and organizational objectives. Key Responsibilities
Key Account Management: Deliver all access, value, PHM, quality, and unbranded messages and tools with population health decision makers or C-suite individuals. Support safe and appropriate use of BMS CV products through education on treatment protocols, order sets and other clinical management tools with formulary committee members. Support onboarding and ongoing management to LDN operations at SPs to support REMS and access. Education around EHRs through approved resources and referral to the HIT specialist. Collaborate cross-functionally with Sales, Medical, Marketing, Market Access, Patient Services, BI&A, and other matrix teams to support strategic initiatives. KOL Strategic Development
Establish BMS as a credible and trusted partner amongst the thought leaders in Cardiology. Support the brand's commercial efforts at conferences (National and Regional Level). Support content development of Speaker Programs and training of Speakers. Gather local and national insights to inform brand strategy through KOL engagement. Support advisory boards by providing input on content development (e.g., discussion guides) for non-access related advisory boards. Develop regional/local expertise in HCM care pathways and identify key opinion leaders. Compliance & Operational Excellence
Ensure all activities are conducted in full compliance with applicable laws, regulations, and BMS policies. Uphold high ethical standards while driving business success and fostering a customer-centric approach. Qualifications & Experience
Field Based Role. Minimum 5 years of experience in marketing, access, account management, business development, or sales leadership within the pharmaceutical or healthcare industry. Cardiovascular experience strongly preferred. Must possess a bachelor's degree; an advanced degree is strongly preferred. Deep understanding of the U.S. healthcare system, including hospitals and acute care, IDNs, LDNs, organizer provider networks, and payer dynamics. Experience with hospital payment models and metrics, formulary access and reimbursement dynamics, pathways and protocol development, EMR/EHR systems, pharmacy planning and operations strongly preferred. Track record of driving revenue growth and/or achieving field execution targets in the pharmaceutical industry and consistently exceeding expectations. Strong strategic thinking skills with the ability to structure complex challenges and translate them into actionable plans. Strong ability to interface with stakeholders both internally and externally. Excellent communication skills, both written and oral. Experience in the pharmaceutical or healthcare industry with a strong focus on hospital-based sales and market access. Compensation, Benefits & Work-Life
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Compensation Overview Dallas - TX - US: $166,350 - $201,571 Field - United States - US: $166,350 - $201,571 The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/. Benefits Health Coverage: Medical, pharmacy, dental, and vision care. Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP). Financial Well-being and Protection: 401(k) plan, disability and life insurance, and other protections as outlined. Work-Life Benefits US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays). Phoenix, AZ, Puerto Rico and related locations: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays. Based on eligibility, additional time off for employees may include sick time, volunteer days, summer hours, leaves of absence, and an annual Global Shutdown between Christmas and New Years Day. All global employees active at year end are eligible to take advantage of the Global Shutdown. Summer hours eligibility details are provided in disclosure statements on the careers site. Uniquely Interesting Work, Life-changing Careers With Transforming patients' lives through science as a guiding vision, every BMS employee plays an integral role in work that goes beyond ordinary. We promote global participation in clinical trials, with shared values of passion, innovation, urgency, accountability, inclusion and integrity. On-site Protocol & Responsibilities
BMS defines occupancy structures for onsite, hybrid, and field-based roles. Requirements vary by role and location. Supporting People With Disabilities
BMS provides equal opportunity and reasonable accommodations. For accommodations requests, contact adastaffingsupport@bms.com. See careers.bms.com/eeo-accessibility for our Equal Employment Opportunity statement. Candidate Rights & Data Protection
We will consider applicants with arrest and conviction records as permitted by law. For California residents, additional information is available at the provided link. We disclaim that we will never request payments or sensitive information during the application process and provide resources for protection against fraud. For questions about the status of your application, refer to the Chat with Ripley service. R1600690 : Associate Director, Cardiovascular Accounts & Customer Engagement - Dallas, TX
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