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Greet customers and assess service needs with professionalism. Provide accurate estimates and explain recommended services. Communicate effectively between customers and technicians. Ensure high levels of customer satisfaction and retention. Process Writer, Service, Service Advisor, Retail, Automotive

","descriptionText","Honda Service Writer Job at Lithia Motors in Farmington Hills Lithia Motors Writing & Editing Greet customers and assess service needs with professionalism. Provide accurate estimates and explain recommended services. Communicate effectively between customers and technicians. Ensure high levels of customer satisfaction and retention. Process Writer, Service, Service Advisor, Retail, Automotive","shortDescription","

Greet customers and assess service needs with professionalism. Provide accurate estimates and explain recommended services. Communicate effectiv...","location","locations",[454],{"_455":456,"_457":458,"_459":460,"_461":462},"formatted","Farmington Hills, MI, United States","city","Farmington Hills","state","MI","country","United States","companyName","Lithia Motors","salaryMin","salaryMax","salaryDescription","https://api.verjobs.com/redir?pub_id=mediab&chid=1&job_url=27-23-7428_687d966f708d4f2d451a47b84fd00380146c29985ff932704eaf95b2af029d7b&t=Honda%20Service%20Writer","companyDescription","companyWebsite","displayLogo","https://www.mediabistro.com/public/images/desk-100x50.webp","displayThumbnail","displayHeadline","Work at Lithia Motors","isManualPosted","costPerClick",0.15,"displayUrl","fullUrl","https://www.mediabistro.com/jobs/3095140607-honda-service-writer-job-at-lithia-motors-in-farmington-hills","strippedDescription","Greet customers and assess service needs with professionalism. Provide accurate estimates and explain recommended services. Communicate effectively between customers and technicians. Ensure high levels of customer satisfaction and retention. Process Writer, Service, Service Advisor, Retail, Automotive","parsedLocation",{"_455":456,"_486":202,"_487":202,"_457":458,"_459":460,"_461":462,"_488":202},"street1","street2","postal_code","displayPublishedAt","1 hours ago","shortTitle","shortLocation","level","searchCompanyPath","/jobs?keyword=Lithia+Motors","searchLocationPath","/jobs?location=Farmington+Hills%2C+MI%2C+United+States","searchTitlePath","/jobs?keyword=Honda+Service+Writer+Job+at+Lithia+Motors+in+Farmington+Hills","featuredCompany",{"_434":502,"_15":382,"_503":437,"_76":-5,"_504":505,"_251":506,"_451":507,"_508":-5,"_509":510,"_511":-5,"_512":513,"_514":515,"_516":517,"_471":518,"_479":519,"_473":520},1072,"agency","slug","hearst-television","

Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

","New York, NY","coloredLogo","logoAttachment","Hearst.png","thumbnail","thumbnailAttachment","Hearst_TV_Careers.png","hexCode","#2D75B9","headline","National multimedia company reaching 24 million households","https://production-rails-default.s3.amazonaws.com/uploads/company/logo_attachment/1072/Hearst.png","/companies/hearst-television","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/1072/Hearst_TV_Careers.png","hasJobSubmission","isSavedJob","similarJobs",[525,539,554,565,574],{"_438":437,"_442":526,"_471":472,"_463":527,"_251":528,"_449":529,"_436":437,"_113":530,"_440":202,"_441":202,"_473":472,"_451":202,"_452":531,"_434":533,"_474":534,"_439":132,"_489":490,"_479":535,"_491":536,"_492":456,"_494":537,"_496":497,"_498":538},["D",1775261769000],"Lithia Motors, Inc","Honda Service Writer page is loaded## Honda Service Writerlocations: Suburban Honda, Farmington Hills, MI 48335time type: Full timeposted on: Posted 3 Days Agojob requisition id: R104683## Dealership:L0406 Suburban Honda# **Suburban Honda****Service with Integrity. Careers with Impact**### Suburban Honda is not just a dealership — it's a destination for excellence. With a reputation built on integrity, innovation, and customer satisfaction, we’ve become a trusted name in automotive service. Our award-winning team is growing, and we’re looking for a **Service Advisor** who’s ready to deliver top-tier service and be part of something exceptional.* Recognized for outstanding customer service and performance* A dynamic, fast-paced environment with a strong team culture* Commitment to professional growth and development* Proudly serving our community with honesty and expertise### **Your Role: Service Advisor**As a key member of our service team, you’ll be the bridge between our customers and technicians, ensuring every vehicle gets the care it deserves — and every customer leaves with a smile.**Responsibilities:*** Greet customers and assess service needs with professionalism* Provide accurate estimates and explain recommended services* Communicate effectively between customers and technicians* Ensure high levels of customer satisfaction and retention* Process repair orders and manage workflow efficiently## **What You Bring:*** Minimum 2 years of Service Advisor experience (**Honda experience preferred**)* Strong customer service and sales skills* Knowledge of automotive repair and maintenance* Ability to work in a fast-paced, team-oriented environment* Proficiency in dealership management software* Valid driver’s license required## **We offer best in class industry benefits:*** Competitive pay* Medical, Dental and Vision Plans* Paid Holidays & PTO* Short and Long-Term Disability* Paid Life Insurance* 401(k) Retirement Plan* Employee Stock Purchase Plan* Lithia Learning Center* Vehicle Purchase Discounts* Wellness Programs### *High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements*At Lithia & Driveway, we stand by our mission of *Growth Powered by People*, as we build a workplace that ignites ideas and opportunities to *Earn Customers for Life*. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!\n#J-18808-Ljbffr","Honda Service Writer page is loaded## Honda Service Writerlocations: Suburban Honda, Farmington Hills, MI 48335time type: Full timeposted on: ...","Lithia Motors, Inc is hiring: Honda Service Writer in Farmington Hills",[532],{"_461":462,"_457":458,"_455":456,"_459":460},["B","3126411123"],"Work at Lithia Motors, Inc","/jobs/3126411123-lithia-motors-inc-is-hiring-honda-service-writer-in-farmington-hills","Lithia Motors, Inc is hiring: Honda Service Writer in Farmington ...","/jobs?keyword=Lithia+Motors%2C+Inc","/jobs?keyword=Lithia+Motors%2C+Inc+is+hiring%3A+Honda+Service+Writer+in+Farmington+...",{"_438":437,"_442":540,"_471":472,"_463":464,"_251":541,"_449":542,"_436":437,"_113":543,"_440":202,"_441":202,"_473":472,"_451":202,"_452":544,"_434":549,"_474":475,"_439":132,"_489":490,"_479":550,"_491":543,"_492":551,"_494":495,"_496":552,"_498":553},["D",1775261769000],"Dealership:\nL0406 Suburban Honda

Suburban Honda

Service with Integrity. Careers with Impact

Suburban Honda is not just a dealership - it's a destination for excellence. With a reputation built on integrity, innovation, and customer satisfaction, we've become a trusted name in automotive service. Our award-winning team is growing, and we're looking for a

Service Advisor

who's ready to deliver top-tier service and be part of something exceptional.

Why Suburban Honda?\nRecognized for outstanding customer service and performance\nA dynamic, fast-paced environment with a strong team culture\nCommitment to professional growth and development\nProudly serving our community with honesty and expertise\nYour Role: Service Advisor

As a key member of our service team, you'll be the bridge between our customers and technicians, ensuring every vehicle gets the care it deserves - and every customer leaves with a smile.

Responsibilities:

Greet customers and assess service needs with professionalism\nProvide accurate estimates and explain recommended services\nCommunicate effectively between customers and technicians\nEnsure high levels of customer satisfaction and retention\nProcess repair orders and manage workflow efficiently\nWhat You Bring:

Minimum 2 years of Service Advisor experience ( Honda experience preferred )\nStrong customer service and sales skills\nKnowledge of automotive repair and maintenance\nAbility to work in a fast-paced, team-oriented environment\nProficiency in dealership management software\nValid driver's license required\nWe offer best in class industry benefits:

Competitive pay\nMedical, Dental and Vision Plans\nPaid Holidays & PTO\nShort and Long-Term Disability\nPaid Life Insurance\n401(k) Retirement Plan\nEmployee Stock Purchase Plan\nLithia Learning Center\nVehicle Purchase Discounts\nWellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements","Dealership:\nL0406 Suburban Honda

Suburban Honda

Service with Integrity. Careers with Impact

Suburban Honda is not just a...","Honda Service Writer Job at Lithia Motors in Farmington",[545],{"_461":462,"_457":546,"_455":547,"_459":460,"_488":548},"Farmington","Farmington, MI, United States, 48331","48331",["B","2969484982"],"/jobs/2969484982-honda-service-writer-job-at-lithia-motors-in-farmington","Farmington, MI, United States","/jobs?location=Farmington%2C+MI%2C+United+States","/jobs?keyword=Honda+Service+Writer+Job+at+Lithia+Motors+in+Farmington",{"_438":437,"_442":555,"_471":472,"_463":527,"_251":556,"_449":557,"_436":437,"_113":558,"_440":202,"_441":202,"_473":472,"_451":202,"_452":559,"_434":561,"_474":534,"_439":132,"_489":562,"_479":563,"_491":558,"_492":456,"_494":537,"_496":497,"_498":564},["D",1775145600000],"Express Service Advisor page is loaded## Express Service Advisorlocations:

Suburban Nissan of Farmington Hills, Farmington Hills, MI 48335time type:

Full timeposted on:

Posted Todayjob requisition id:

R104670## Dealership:L0408 Suburban Nissan of Farmington Hills# **Suburban Nissan Farmington Hills**Helping satisfied customers drive away with a smile on their face is what we do - **join a team focused on earning customers for life!**## **Responsibilities:**As an Express Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.* Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.* Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.* Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.* Communicate additional repair and service needs to the customer based on vehicle inspection.* Administer the manufacturer warranty for qualifying vehicle repairs.* Keeping customer informed of service specials, completion times and service expenses.## **Qualifications:*** Previous Service Advisor experience, preferred.* Prior experience as an automotive technician a plus.* A team player who is focused on providing exemplary customer service.* Basic mechanical understanding of an automobile.* Acceptable driving record and a valid driver's license in your state of residence## **We offer best in class industry benefits:*** Competitive pay* Medical, Dental and Vision Plans* Paid Holidays & PTO* Short and Long-Term Disability* Paid Life Insurance* 401(k) Retirement Plan* Employee Stock Purchase Plan* Lithia Learning Center* Vehicle Purchase Discounts* Wellness ProgramsNOTE:

This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job.

While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.At Lithia & Driveway, we stand by our mission of *Growth Powered by People*, as we build a workplace that ignites ideas and opportunities to *Earn Customers for Life*. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!\n#J-18808-Ljbffr\n","Express Service Advisor page is loaded## Express Service Advisorlocations:

Suburban Nissan of Farmington Hills, Farmington Hills, MI 48335...","Express Service Advisor",[560],{"_461":462,"_457":458,"_455":456,"_459":460},["B","2881967325"],"1 days ago","/jobs/2881967325-express-service-advisor","/jobs?keyword=Express+Service+Advisor",{"_438":437,"_442":566,"_471":472,"_463":527,"_251":528,"_449":529,"_436":437,"_113":567,"_440":202,"_441":202,"_473":472,"_451":202,"_452":568,"_434":570,"_474":534,"_439":132,"_489":571,"_479":572,"_491":567,"_492":456,"_494":537,"_496":497,"_498":573},["D",1774828800000],"Honda Service Writer",[569],{"_461":462,"_457":458,"_455":456,"_459":460},["B","3113781920"],"5 days ago","/jobs/3113781920-honda-service-writer","/jobs?keyword=Honda+Service+Writer",{"_438":437,"_442":575,"_471":472,"_463":576,"_251":577,"_449":578,"_436":437,"_113":579,"_440":202,"_441":202,"_473":472,"_451":202,"_452":580,"_434":586,"_474":587,"_439":132,"_489":490,"_479":588,"_491":579,"_492":589,"_494":590,"_496":591,"_498":592},["D",1775261769000],"AAMCO Transmissions","

Service Writer Job Description

The Automotive Service Writer serves as the primary point of contact between customers and the repair shop. This role is responsible for greeting customers, documenting vehicle concerns, communicating repair recommendations, preparing estimates, coordinating workflow with technicians, and ensuring an excellent customer experience from drop-off through delivery. The Service Writer takes on many different roles as they assist in the day-to-day operations of our center, including answering phones using a company script, communicating with customers, building estimates, and working with company vendors. The Service Writer plays a critical role in shop productivity, customer retention, and revenue growth.

Position Responsibilities

Greet customers promptly and professionally
Listen carefully to customer concerns and document accurately
Explain recommended services in clear, non-technical language
Maintain consistent communication throughout the repair process
Provide accurate pickup times and status updates
Build long-term customer relationships

Estimating & Sales

Prepare repair estimates using shop management software
Present maintenance recommendations based on inspections
Prioritize safety and maintenance needs properly
Close approved work efficiently and ethically
Review declined work with customers for future follow-up opportunities

Workflow Coordination

Schedule appointments effectively
Dispatch work to technicians
Monitor repair progress and adjust timelines as needed
Coordinate parts ordering and availability
Ensure repair orders are accurate and complete

Documentation & Administrative Duties

Open and close repair orders correctly
Maintain accurate labor lines and parts entries
Verify customer information and vehicle history
Process payments and invoices
Maintain warranty documentation when applicable

Team Communication

Communicate clearly with technicians regarding concerns and approvals
Coordinate with management regarding workload and priorities
Support shop production goals
Assist with maintaining organized front-office workflow

Performance Expectations

Maintain strong customer satisfaction scores
Convert inspections into approved work consistently
Keep technicians productive
Maintain organized repair orders
Support shop revenue goals ethically

What We Offer

Competitive pay based upon experience
Access to AAMCO's proprietary training programs, seminars and skill presentations
Health insurance (Employee only cost fully paid by company)
401(k) match / Paid Time Off / Holiday policy

Job Requirements:

Minimum of 1 year of sales experience, preferably in automotive service advising experience
Excellent closing skills
Knowledge of maintenance schedules
Basic mechanical understanding
Strong communication skills
Ability to multitask in fast-paced environment
Computer proficiency (shop software, estimating systems)
Must have valid driver's license

","

Service Writer Job Description

The Automotive Service Writer serves as the primary point of contact between customers and the repai...","Service Writer Job at AAMCO Transmissions in Springdale",[581],{"_461":462,"_457":582,"_455":583,"_459":584,"_488":585},"Springdale","Springdale, AR, United States, 72764","AR","72764",["B","3084424690"],"Work at AAMCO Transmissions","/jobs/3084424690-service-writer-job-at-aamco-transmissions-in-springdale","Springdale, AR, United States","/jobs?keyword=AAMCO+Transmissions","/jobs?location=Springdale%2C+AR%2C+United+States","/jobs?keyword=Service+Writer+Job+at+AAMCO+Transmissions+in+Springdale","actionData","errors"]