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Customer Service Rep (02845) - 106 West Park St

Domino's Pizza, Taylorville, IL, United States


Customer Service Rep

Domino's Pizza in Taylorville, United States, is seeking a friendly and efficient Customer Service Representative to join our team. As the face of our organization, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service. Responsibilities include: Answering incoming phone calls and taking customer orders accurately and efficiently Providing exceptional customer service, addressing inquiries and resolving issues promptly Preparing and making pizzas according to company standards and recipes Processing cash and credit card transactions with precision Maintaining a clean and organized work environment Collaborating with team members to ensure smooth operations during busy periods Assisting with various cleaning tasks to uphold store cleanliness and hygiene standards Handling and lifting items weighing up to 25 lbs. as needed Qualifications include: Excellent communication skills with a friendly and professional demeanor Strong customer service orientation and ability to work in a fast-paced environment Flexibility to work weekends, holidays, and various shifts as required Basic math skills for accurate cash handling and order processing Ability to multitask and prioritize responsibilities effectively Physical stamina to stand for extended periods and lift up to 25 lbs. Team player with a positive attitude and easy smile Attention to detail and ability to follow directions precisely Willingness to learn and adapt to new procedures and technologies High school diploma or equivalent preferred (not required) This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.