Contact Representative
Military Treatment Facilities under DHA, Wichita, KS, United States
About the Position
This position is located at McConnell Air Force Base, Kansas. Non-Federal work experience may be creditable for leave purposes.
Who May Apply Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.
30 Percent or More Disabled Veterans
Current Civilian Employees of the Defense Health Agency (DHA)
Current Permanent Department of Defense (DoD) Civilian Employee
Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
Executive Order (E.O.) 12721
Interagency Career Transition Assistance Plan
Land Management Workforce Flexibility Act
Military Spouses, under Executive Order (E.O.) 13473
Non-Appropriated Fund Instrumentality (NAFI)
Non-Department of Defense (DoD) Transfer
Office of Personnel Management (OPM) Interchange Agreement Eligible
People with Disabilities, Schedule A
Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
Priority Placement Program, DoD Retained Grade Preference Eligible
Reinstatement
Veterans Employment Opportunity Act (VEOA) of 1998
Veterans Recruitment Appointment (VRA)
In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Basic Requirements for Contact Representative, GS-0962-07 Specialized Experience One year of specialized experience which includes serving as a point of contact related to healthcare benefits program matters, utilizing automated health records systems; and communicating effectively with customers and/or medical staff. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).
Education One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Health Care Administration.
Combination of Education and Experience A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages.
Time in Grade Requirement Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).
#J-18808-Ljbffr
Who May Apply Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.
30 Percent or More Disabled Veterans
Current Civilian Employees of the Defense Health Agency (DHA)
Current Permanent Department of Defense (DoD) Civilian Employee
Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
Executive Order (E.O.) 12721
Interagency Career Transition Assistance Plan
Land Management Workforce Flexibility Act
Military Spouses, under Executive Order (E.O.) 13473
Non-Appropriated Fund Instrumentality (NAFI)
Non-Department of Defense (DoD) Transfer
Office of Personnel Management (OPM) Interchange Agreement Eligible
People with Disabilities, Schedule A
Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
Priority Placement Program, DoD Retained Grade Preference Eligible
Reinstatement
Veterans Employment Opportunity Act (VEOA) of 1998
Veterans Recruitment Appointment (VRA)
In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Basic Requirements for Contact Representative, GS-0962-07 Specialized Experience One year of specialized experience which includes serving as a point of contact related to healthcare benefits program matters, utilizing automated health records systems; and communicating effectively with customers and/or medical staff. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).
Education One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Health Care Administration.
Combination of Education and Experience A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages.
Time in Grade Requirement Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).
#J-18808-Ljbffr