Player's Club Representative
Binion's Gambling Hall & Hotel, Las Vegas, NV, United States
Player’s Club Representative
SUMMARY Explains and promotes the company player's club. Enrolls new members and assists existing members with player's club transactions. Creates and ensures a fun-filled and exciting environment. Ensures all contact with guests is courteous, informative, and thorough. Maintains knowledge of all pertinent information regarding the slot club.
PRIMARY RESPONSIBILITIES
Promotes the player's club program.
Encourages and enrolls new members into the program.
Assists existing members with players club transactions and completes appropriate paperwork.
Explains the Ticket-in/Ticket-out Redemption process.
Identifies and resolves guest concerns.
Ensures that departmental paperwork is accurate and maintained on a daily basis.
Stock gift inventory and maintain a neat and orderly public and storeroom area.
Assists with Free Pull program when necessary.
Provides assistance with special events.
Other duties as assigned.
ADDITIONAL RESPONSIBILITIES None Listed
KNOWLEDGE AND SKILL REQUIREMENTS
Basic reading, writing, and arithmetic skills.
Must be able to read, write, speak, and understand English.
High school diploma or equivalent.
Outgoing and able to convince guests to participate in the player's club program.
Strong interpersonal and communication skills.
Ability to learn new software applications (LMS hotel system and Oasis slot and casino system).
Must be able to type 25 words per minute.
Previous guest service experience preferred.
Maintain a professional appearance and provide a positive company image to the public.
Willingness to work a flexible schedule that may include weekends and evenings.
WORKING CONDITIONS
Must be able to tolerate areas containing secondary smoke and high noise levels.
Must work calmly and be able to grasp change quickly.
Must be able to stand and talk for extended periods of time.
Ability to lift 10-20 pounds.
Work may require a flexible (weekends and nights) schedule.
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SUMMARY Explains and promotes the company player's club. Enrolls new members and assists existing members with player's club transactions. Creates and ensures a fun-filled and exciting environment. Ensures all contact with guests is courteous, informative, and thorough. Maintains knowledge of all pertinent information regarding the slot club.
PRIMARY RESPONSIBILITIES
Promotes the player's club program.
Encourages and enrolls new members into the program.
Assists existing members with players club transactions and completes appropriate paperwork.
Explains the Ticket-in/Ticket-out Redemption process.
Identifies and resolves guest concerns.
Ensures that departmental paperwork is accurate and maintained on a daily basis.
Stock gift inventory and maintain a neat and orderly public and storeroom area.
Assists with Free Pull program when necessary.
Provides assistance with special events.
Other duties as assigned.
ADDITIONAL RESPONSIBILITIES None Listed
KNOWLEDGE AND SKILL REQUIREMENTS
Basic reading, writing, and arithmetic skills.
Must be able to read, write, speak, and understand English.
High school diploma or equivalent.
Outgoing and able to convince guests to participate in the player's club program.
Strong interpersonal and communication skills.
Ability to learn new software applications (LMS hotel system and Oasis slot and casino system).
Must be able to type 25 words per minute.
Previous guest service experience preferred.
Maintain a professional appearance and provide a positive company image to the public.
Willingness to work a flexible schedule that may include weekends and evenings.
WORKING CONDITIONS
Must be able to tolerate areas containing secondary smoke and high noise levels.
Must work calmly and be able to grasp change quickly.
Must be able to stand and talk for extended periods of time.
Ability to lift 10-20 pounds.
Work may require a flexible (weekends and nights) schedule.
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