Carrier Development Representative
Redwood Logistics, Chicago, IL, United States
Who We Are
Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting‑edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.
Reports To:
Director of Training
Location:
Chicago, IL
Environment:
Onsite
Purpose Of Your Work As a
Carrier Development Representative
working within our freight brokerage, you will be responsible for identifying, sourcing, and developing strong business relationships with service providers to achieve maximum profitability and customer satisfaction, while upholding Redwood’s standard of operational excellence.
How You Make a Difference Everyday
Expand knowledge of transportation industry within carrier sales and Redwood operations
Build and maintain new and current strategic carrier profiles through research and networking and aligning Redwood truckload sales opportunities
Actively engage carrier partners primarily by phone, targeting 80+ dials per day
Build understanding of macro‑market conditions and how they have an impact on truckload rates and capacity
Learn to negotiate freight rates with motor carriers to maximize profitability on a daily, weekly, monthly, quarterly basis
Coordinate available customer freight with available motor carrier equipment, while utilizing Redwood’s internal postings
Consistently provide service and support to motor carriers to build the business relationship
Learn and execute to Redwood’s level of exceptional customer service and resolve issues timely when needed
Track and monitor shipments to proactively address any issues or delays during transit
Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancies prior to final payment to motor carrier
Monitor Bill of Lading discrepancies to ensure proper return of commodity is arranged, as necessary
Research, contact, and develop new carrier relationships to leverage a portfolio of carrier networks to introduce new capacity to customer sales opportunities
You’ve Got This?
Excellent communication, networking, negotiation and problem‑solving skills
Results‑driven
Thrives in a fast‑paced environment
Flexible; ability to change focus quickly to meet the demands of market conditions and/or company needs
Sales, foodservice industry, or similar experience a plus
What We Offer
A vibrant office in the heart of Bucktown off Elston Ave, just a short walk from the Metra/Clybourn station.
Access to experts and resources for your Learning & Development journey
Opportunity for internal mobility
Employee referral bonus program
Employee Resource Groups (ERGs)
Annual fundraising and volunteer events to give back to communities
Paid time off, floating holidays, time off to volunteer and rollover
Paid parental leave
Medical, dental, vision and 401k plans (with match)
Flexible spending account, mass transit and dependent care plans available
Health savings account, with a company contribution for plan participants
Short‑term and long‑term disability; life insurance policies subsidized by company
Additional benefits including pet insurance, accident care, access to legal advice and more
Work Schedule This is a full‑time position with a hybrid schedule following completion of our training program. Team members work onsite Monday through Friday during the initial training pod period. After successfully graduating from training, the schedule transitions to four days in the office and one remote workday each week. Standard hours are 7:00 AM – 4:00 PM or 8:00 AM – 5:00 PM with a one‑hour break. Additional flexibility may be available based on team coverage needs.
Compensation Range $45,000 - $49,500 + competitive commission program. Success in this role grows with experience, and Redwood has one of the best commission models for carrier sales in the industry. You’ll earn monthly bonuses as you build your book of business, with a Year 1 average of $4K–$10K. As you become a freight market expert and your carrier relationships deepen, your bonus potential scales exponentially year‑over‑year.
Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company’s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.
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Reports To:
Director of Training
Location:
Chicago, IL
Environment:
Onsite
Purpose Of Your Work As a
Carrier Development Representative
working within our freight brokerage, you will be responsible for identifying, sourcing, and developing strong business relationships with service providers to achieve maximum profitability and customer satisfaction, while upholding Redwood’s standard of operational excellence.
How You Make a Difference Everyday
Expand knowledge of transportation industry within carrier sales and Redwood operations
Build and maintain new and current strategic carrier profiles through research and networking and aligning Redwood truckload sales opportunities
Actively engage carrier partners primarily by phone, targeting 80+ dials per day
Build understanding of macro‑market conditions and how they have an impact on truckload rates and capacity
Learn to negotiate freight rates with motor carriers to maximize profitability on a daily, weekly, monthly, quarterly basis
Coordinate available customer freight with available motor carrier equipment, while utilizing Redwood’s internal postings
Consistently provide service and support to motor carriers to build the business relationship
Learn and execute to Redwood’s level of exceptional customer service and resolve issues timely when needed
Track and monitor shipments to proactively address any issues or delays during transit
Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancies prior to final payment to motor carrier
Monitor Bill of Lading discrepancies to ensure proper return of commodity is arranged, as necessary
Research, contact, and develop new carrier relationships to leverage a portfolio of carrier networks to introduce new capacity to customer sales opportunities
You’ve Got This?
Excellent communication, networking, negotiation and problem‑solving skills
Results‑driven
Thrives in a fast‑paced environment
Flexible; ability to change focus quickly to meet the demands of market conditions and/or company needs
Sales, foodservice industry, or similar experience a plus
What We Offer
A vibrant office in the heart of Bucktown off Elston Ave, just a short walk from the Metra/Clybourn station.
Access to experts and resources for your Learning & Development journey
Opportunity for internal mobility
Employee referral bonus program
Employee Resource Groups (ERGs)
Annual fundraising and volunteer events to give back to communities
Paid time off, floating holidays, time off to volunteer and rollover
Paid parental leave
Medical, dental, vision and 401k plans (with match)
Flexible spending account, mass transit and dependent care plans available
Health savings account, with a company contribution for plan participants
Short‑term and long‑term disability; life insurance policies subsidized by company
Additional benefits including pet insurance, accident care, access to legal advice and more
Work Schedule This is a full‑time position with a hybrid schedule following completion of our training program. Team members work onsite Monday through Friday during the initial training pod period. After successfully graduating from training, the schedule transitions to four days in the office and one remote workday each week. Standard hours are 7:00 AM – 4:00 PM or 8:00 AM – 5:00 PM with a one‑hour break. Additional flexibility may be available based on team coverage needs.
Compensation Range $45,000 - $49,500 + competitive commission program. Success in this role grows with experience, and Redwood has one of the best commission models for carrier sales in the industry. You’ll earn monthly bonuses as you build your book of business, with a Year 1 average of $4K–$10K. As you become a freight market expert and your carrier relationships deepen, your bonus potential scales exponentially year‑over‑year.
Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company’s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.
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