Quotations Representative
Kendall Electric, Traverse City, MI, United States
About The Kendall Group
The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee‑owned company. Kendall offers a great opportunity for a rewarding career.
Why The Kendall Group? Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.
Role Summary Reporting to the Location/Territory Manager, the Quotations Representative position is a key member of the Kendall Electric Sales team. In this role you will work together with our Sales team to provide quality and detailed quotations, excellent customer service and support for contractor project job sales. Along with your team you will have the opportunity and satisfaction to see a project from the quoting process to its grand opening.
Exciting Work You Will Do
Review quotation documents, specifications, and drawings to perform material takeoffs
Properly select products and quantities to meet specifications and evaluate alternate solutions
Sell company products and services to customers calling into the branch by gathering information about their needs, providing technical assistance when required, quoting, soliciting orders, and suggesting additional products in a fast‑paced multi‑tasking environment
Participate in internal and external project coordination meetings with contractors, engineers, and suppliers
Prepare contractor product quotes
Maintain quality service by adhering to Kendall Group policies, procedures, and standards
Perform other duties as assigned
Competencies You Possess
Service Excellence
Results, Action Oriented
Accountability and Responsibility
Teamwork and Collaboration
Priority Setting
Planning and Organizing
Negotiating
Time Management
What You’ll Need
Work Experience: 2 years quotations experience
Education: High School diploma or GED
Analytics/Computer Skills: Experience with MS Office; ability to collaborate with and engage additional commercial or technical resources when appropriate; strong ability to prioritize and manage multiple tasks; business acumen including problem solving, critical thinking, and analytical abilities
Organization Skills: Highly organized and detail‑oriented; ability to multi‑task and shift priorities as needed; ability to work in a fast‑paced, continuously evolving, and at times ambiguous environment
Cross‑functional skills: Ability to work well cross‑functionally; provides excellent internal and external customer service
Communication Skills: Strong interpersonal communication, analytical and problem solving, organizational and written/verbal communication skills; strong phone presence and listening skills
Physical, Mental and Visual Skills: While performing the duties of this job, the employee is regularly required to sit, talk, and hear; must be able to stand, walk, and climb stairs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Physical Environment: Normal office environment
Qualifications We Prefer But Don’t Require
Work Experience: 5 years of industry experience
Analytics/Computer Skills: Solar Eclipse software knowledge
The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.
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Why The Kendall Group? Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.
Role Summary Reporting to the Location/Territory Manager, the Quotations Representative position is a key member of the Kendall Electric Sales team. In this role you will work together with our Sales team to provide quality and detailed quotations, excellent customer service and support for contractor project job sales. Along with your team you will have the opportunity and satisfaction to see a project from the quoting process to its grand opening.
Exciting Work You Will Do
Review quotation documents, specifications, and drawings to perform material takeoffs
Properly select products and quantities to meet specifications and evaluate alternate solutions
Sell company products and services to customers calling into the branch by gathering information about their needs, providing technical assistance when required, quoting, soliciting orders, and suggesting additional products in a fast‑paced multi‑tasking environment
Participate in internal and external project coordination meetings with contractors, engineers, and suppliers
Prepare contractor product quotes
Maintain quality service by adhering to Kendall Group policies, procedures, and standards
Perform other duties as assigned
Competencies You Possess
Service Excellence
Results, Action Oriented
Accountability and Responsibility
Teamwork and Collaboration
Priority Setting
Planning and Organizing
Negotiating
Time Management
What You’ll Need
Work Experience: 2 years quotations experience
Education: High School diploma or GED
Analytics/Computer Skills: Experience with MS Office; ability to collaborate with and engage additional commercial or technical resources when appropriate; strong ability to prioritize and manage multiple tasks; business acumen including problem solving, critical thinking, and analytical abilities
Organization Skills: Highly organized and detail‑oriented; ability to multi‑task and shift priorities as needed; ability to work in a fast‑paced, continuously evolving, and at times ambiguous environment
Cross‑functional skills: Ability to work well cross‑functionally; provides excellent internal and external customer service
Communication Skills: Strong interpersonal communication, analytical and problem solving, organizational and written/verbal communication skills; strong phone presence and listening skills
Physical, Mental and Visual Skills: While performing the duties of this job, the employee is regularly required to sit, talk, and hear; must be able to stand, walk, and climb stairs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Physical Environment: Normal office environment
Qualifications We Prefer But Don’t Require
Work Experience: 5 years of industry experience
Analytics/Computer Skills: Solar Eclipse software knowledge
The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.
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