BDC Representative
Rv Country, Inc., Fife, WA, United States
Overview
BDC Representative – Customer Engagement & Appointment Coordination
RV Country RV Country is one of the most established RV dealership groups in the Western U.S., with over 50 years in business and locations across five states. We are growing our Business Development Center (BDC) and looking for motivated professionals who excel on the phone, communicate clearly, and know how to guide customers to the next step. This is a high-activity, customer communication position, not a showroom sales job. Your success will come from consistent outreach, attention to detail, and the ability to confidently move customers forward. If you enjoy structured work, organized follow-up, and influencing conversations, this role fits you.
Responsibilities
Respond to inbound leads from RV Trader, Facebook, Google & website
Communicate by phone, text, and email
Ask qualifying questions (budget, timing, decision maker, tow vehicle)
Schedule and confirm appointments
Prepare customers before arrival so they know what to expect
Follow up with unscheduled prospects
Document all activity in the CRM
Coordinate with store staff for customer readiness
Qualifications
Clear phone communication and professional tone
Organized and detail oriented
Comfortable following structured processes
Reliable attendance and follow-through
Positive attitude with consistent outreach habits
Helpful Experience: call center, customer service, scheduling, appointment setting, BDC, reception, or collections (No RV experience required — we train product knowledge)
Pay & Benefits
Hourly + performance bonuses for kept appointments
Average income: $50,000–$80,000
Warm inbound leads (no cold calling)
Paid training
Health benefits & 401(k)
Employee RV discounts
Career growth opportunities
Stable company with long-term reputation
If you prefer structured work, communication, and helping customers get prepared — this role fits well.
#J-18808-Ljbffr
RV Country RV Country is one of the most established RV dealership groups in the Western U.S., with over 50 years in business and locations across five states. We are growing our Business Development Center (BDC) and looking for motivated professionals who excel on the phone, communicate clearly, and know how to guide customers to the next step. This is a high-activity, customer communication position, not a showroom sales job. Your success will come from consistent outreach, attention to detail, and the ability to confidently move customers forward. If you enjoy structured work, organized follow-up, and influencing conversations, this role fits you.
Responsibilities
Respond to inbound leads from RV Trader, Facebook, Google & website
Communicate by phone, text, and email
Ask qualifying questions (budget, timing, decision maker, tow vehicle)
Schedule and confirm appointments
Prepare customers before arrival so they know what to expect
Follow up with unscheduled prospects
Document all activity in the CRM
Coordinate with store staff for customer readiness
Qualifications
Clear phone communication and professional tone
Organized and detail oriented
Comfortable following structured processes
Reliable attendance and follow-through
Positive attitude with consistent outreach habits
Helpful Experience: call center, customer service, scheduling, appointment setting, BDC, reception, or collections (No RV experience required — we train product knowledge)
Pay & Benefits
Hourly + performance bonuses for kept appointments
Average income: $50,000–$80,000
Warm inbound leads (no cold calling)
Paid training
Health benefits & 401(k)
Employee RV discounts
Career growth opportunities
Stable company with long-term reputation
If you prefer structured work, communication, and helping customers get prepared — this role fits well.
#J-18808-Ljbffr