Veterinary Customer Service Representative - Columbia, IL
Muellervetservices, Columbia, IL, United States
Veterinary Customer Service Representative - Columbia, IL
Mueller Veterinary Services is Hiring a Veterinary Customer Service Representative!
Role:
Veterinary Customer Service Representative
Status:
Full-time
Salary:
Negotiable and based on experience
Schedule:
Monday - Friday 8:00 AM - 6:00 PM, rotating Saturdays
Mueller Veterinary Services is looking to add a friendly and dedicated full‑time Customer Service Representative to our welcoming hospital team. We are a 4‑doctor mixed animal practice located in Columbia, IL, 30 minutes south of St. Louis.
Our team is passionate about their work, and we are incredibly close; we have created a family‑like atmosphere and an enjoyable work environment. Our skilled and tight‑knit team is dedicated to our patients, clients, and community.
The CSR is the face of our practice. This role plays an important part in our community reputation and in supporting our clients and patients by providing great customer service.
Responsibilities and Skills
Managing multiple phone lines
Animal health knowledge
Booking appointments
Greeting clients
Processing payments
Ensuring the reception area is clean and comfortable for clients
We are seeking a hard‑working and enthusiastic CSR to join our team as we grow. A love of animals and a customer service background is a great fit for this position.
Benefits
Flexible compensation based on skillset and performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full‑time only)
529 Savings Plan
Tuition Support Program (full‑time only)
Health Insurance – medical, dental, vision (full‑time only)
Supplemental insurance – accident, critical illness, hospital, short/long‑term disability, legal plan, life (full‑time only)
Up to three weeks of full pay for birth or adoption of a child (full‑time only)
Sick Time / Paid Time Off
Free/discounted lab work for employee pets
Pet discounts on services and products
Quarterly Team Rewards Bonus Program
Continuing education allowance
Six paid holidays (full‑time only)
Employee Assistance Program
Employee discount program
Professional Development
Vetcor University – training for skill development and career growth
CE Allowance and opportunities
Tuition Assistance Program
Lend a Hand Program – increased pay to help a sister hospital
VetLife Days – rotate to a sister hospital
Health & Wellness
Medical, Dental, and Vision Insurance
Optional Life Insurance, Disability, and Accidental Insurance
EAP with counseling and mental health benefits
DVM Professional Liability Insurance fully covered
Licensure Fees, Professional & Association Dues
Financial Wellbeing
401K with company contribution
Health Savings Account
Flexible Spending Account
EAP with Financial & Legal Advice/Services
Tuition Assistance Program
Employee Referral Bonus
Time Off / Work‑Life Balance
Paid Time Off
Paid Holidays
Diversity, equity, and inclusion are core values at Mueller Veterinary Services and VetCor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
We look forward to hearing from you. Apply today!
#J-18808-Ljbffr
Role:
Veterinary Customer Service Representative
Status:
Full-time
Salary:
Negotiable and based on experience
Schedule:
Monday - Friday 8:00 AM - 6:00 PM, rotating Saturdays
Mueller Veterinary Services is looking to add a friendly and dedicated full‑time Customer Service Representative to our welcoming hospital team. We are a 4‑doctor mixed animal practice located in Columbia, IL, 30 minutes south of St. Louis.
Our team is passionate about their work, and we are incredibly close; we have created a family‑like atmosphere and an enjoyable work environment. Our skilled and tight‑knit team is dedicated to our patients, clients, and community.
The CSR is the face of our practice. This role plays an important part in our community reputation and in supporting our clients and patients by providing great customer service.
Responsibilities and Skills
Managing multiple phone lines
Animal health knowledge
Booking appointments
Greeting clients
Processing payments
Ensuring the reception area is clean and comfortable for clients
We are seeking a hard‑working and enthusiastic CSR to join our team as we grow. A love of animals and a customer service background is a great fit for this position.
Benefits
Flexible compensation based on skillset and performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full‑time only)
529 Savings Plan
Tuition Support Program (full‑time only)
Health Insurance – medical, dental, vision (full‑time only)
Supplemental insurance – accident, critical illness, hospital, short/long‑term disability, legal plan, life (full‑time only)
Up to three weeks of full pay for birth or adoption of a child (full‑time only)
Sick Time / Paid Time Off
Free/discounted lab work for employee pets
Pet discounts on services and products
Quarterly Team Rewards Bonus Program
Continuing education allowance
Six paid holidays (full‑time only)
Employee Assistance Program
Employee discount program
Professional Development
Vetcor University – training for skill development and career growth
CE Allowance and opportunities
Tuition Assistance Program
Lend a Hand Program – increased pay to help a sister hospital
VetLife Days – rotate to a sister hospital
Health & Wellness
Medical, Dental, and Vision Insurance
Optional Life Insurance, Disability, and Accidental Insurance
EAP with counseling and mental health benefits
DVM Professional Liability Insurance fully covered
Licensure Fees, Professional & Association Dues
Financial Wellbeing
401K with company contribution
Health Savings Account
Flexible Spending Account
EAP with Financial & Legal Advice/Services
Tuition Assistance Program
Employee Referral Bonus
Time Off / Work‑Life Balance
Paid Time Off
Paid Holidays
Diversity, equity, and inclusion are core values at Mueller Veterinary Services and VetCor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
We look forward to hearing from you. Apply today!
#J-18808-Ljbffr