BDC Representative

About Us Here at Tim Lally Chevrolet, we believe our employees are our greatest asset. We treat all employees with respect and appreciation for their contributions. We provide ongoing training and reward outstanding effort through bonus and commission programs. Join the Cleveland area's fastest growing Chevy dealership! We are a family-owned, single-point store that has been in business for over 90 years. We know our employees make the difference at Tim Lally Chevrolet! Benefits 401(K) Plan Medical Plan Dental Plan Vision Plan Promote from within Paid Vacation Holiday Pay In-House Training Responsibilities Answer customer calls and follow up with sales or service appointments. Respond promptly to internet, phone, and live chat inquiries using email, scripts, and templates. Provide customers with initial product information and direct them to appropriate dealership resources. Follow up with leads not ready to make an appointment or no-shows. Participate in team and process development sessions, maintaining positive relationships with teammates, sales teams, and management. Utilize CRM tracking system and other programs daily. Qualifications Previous experience in customer service roles. Collaborative team player with a positive attitude and eagerness to improve. Prompt, courteous, and professional demeanor. Positive, hardworking personality. Strong computer skills. Valid driver’s license. We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

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