Patient Relations Representative
Gastro Health, Florida, NY, United States
Overview
Gastro Health is seeking a Full‑Time Patients Relations Representative to join our team. You’ll work with a collaborative team of coworkers and providers, and you’ll enjoy consistent hours.
Role Highlights
A great work/life balance
No weekends or evenings – Monday thru Friday
Paid holidays and paid time off
Rapidly growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties
Answer all incoming calls and route them to appropriate personnel; take messages and send tasks, as necessary.
Schedule, confirm, and cancel office appointments as patients call in.
Coordinate all aspects of hospital consults called in.
Schedule recall appointments.
Manage use of telephone service.
Reschedule no‑show appointments.
Pick up voicemail messages on a daily basis, every hour on the hour.
Maintain coverage to reflect correct information for the day.
Other duties as assigned.
Minimum Requirements
High school diploma or GED equivalent
2+ years medical administration experience preferred
eClinicalWorks (eCW) experience desired
Benefits
401(k) retirement plans with employer Safe Harbor Non‑Elective Contributions of 3%
Discretionary profit‑sharing contributions of up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Pet insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Gastro Health is the one of the largest gastroenterology multi‑specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
#J-18808-Ljbffr
Role Highlights
A great work/life balance
No weekends or evenings – Monday thru Friday
Paid holidays and paid time off
Rapidly growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties
Answer all incoming calls and route them to appropriate personnel; take messages and send tasks, as necessary.
Schedule, confirm, and cancel office appointments as patients call in.
Coordinate all aspects of hospital consults called in.
Schedule recall appointments.
Manage use of telephone service.
Reschedule no‑show appointments.
Pick up voicemail messages on a daily basis, every hour on the hour.
Maintain coverage to reflect correct information for the day.
Other duties as assigned.
Minimum Requirements
High school diploma or GED equivalent
2+ years medical administration experience preferred
eClinicalWorks (eCW) experience desired
Benefits
401(k) retirement plans with employer Safe Harbor Non‑Elective Contributions of 3%
Discretionary profit‑sharing contributions of up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Pet insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Gastro Health is the one of the largest gastroenterology multi‑specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
#J-18808-Ljbffr