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Lead Community Health Worker (CHW)/Trainer (San Francisco)

University of California, Riverside, Riverside, CA, United States


Position Information Serves as the Lead Community Health Worker (CHW)/Trainer for Community Responsive & Engaged Equity Research (CREER) in Mental Health Center project within the Department of Psychiatry & Neuroscience, sponsored by the National Institute of Mental Health & titled, "Somos Esenciales: Community Revitalization & Health through Latino Arts & Entrepreneurship." The study aims to improve mental health access & economic opportunity in the Mission District (MD) of San Francisco (SF) by expanding the community health workforce, strengthening partnerships across health, social, & economic sectors, & addressing upstream structural factors such as access to mental health care, stigma, & fragmented care systems. By integrating traditional healing practices, health promotion, & system coordination, the project aims to improve sustainable community resilience & to advance structural change to promote better mental health for all. The Lead CHW/Trainer will work under the supervision of the Center Director & the Primary Academic Research Scientist, Dr. Lisa Fortuna, and with study faculty & staff, primarily the CHWs & other staff employed by Cultura y Arte Nativa de las Americas (CANA), the San Francisco Mission District based organization that produces the annual Carnaval, & study partner Native American Health Center. The project brings together the cultural programming & indigenous healing informed community development strategy of CANA with the academic research capacity of the University of California along with community partners. This is a 3‑5 year NIH-sponsored research award; the position involves providing culturally responsive support, guidance, and assistance for community members & their families as they navigate complex community & healthcare environments. Primary goals are to increase community member wellness, & to optimize care/outcomes. The position acts as a communication liaison to understand community members' individual needs, desires, & concerns & as a referral source to care options that include various cultural healing practices. Works with the CHWs to guide community members to services, amenities, & information to promote healing & ensure satisfaction with the care experience. Works directly with community members in potentially complex mental & physical health situations & will provide guidance/oversight, including fidelity review & training, for other CHWs. Will also be involved in the co‑design & implementation of research aims as they pertain to linkage to mental health & primary care needs. The position will be physically located in San Francisco and will require 50% travel time across the SF area. The full salary range for the Lead CHW/Trainer is $62,900 - $110,100 annually. Applicants must have current work authorization when accepting a UCR position; currently we are unable to sponsor or take over sponsorship of an employment Visa. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time.

Requirements Educational Requirements Bachelor's degree in related area and/or equivalent experience/training.

Experience Requirements 6-10 years of related experience.

Minimum Requirements Advanced skills to comprehend and assess community members' needs to quickly locate appropriate resource for assistance. Advanced knowledge of how to get issues resolved.

Advanced interpersonal and customer service skills. Ability to communicate and resolve issues effectively with a diverse population.

Advanced analytical and problem‑solving skills. Ability to develop solutions and recommend changes and follow through with implementation.

Ability to train, develop, and support early‑stage Community Health Workers (CHWs), by adapting the training curriculum in a community setting with diverse community members and CHWs. Ability to monitor implementation fidelity of other CHWs.

Advanced knowledge of data collection, compilation, and analytical techniques.

Advanced written and verbal communication skills.

Bilingual English/Spanish.

Proficiency with Windows‑based software including Microsoft Word, Excel, Outlook. Knowledge of computer systems and software used in functional area.

Preferred Qualifications Advanced knowledge of Patient Rights & Responsibilities and research ethics standards and regulations.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law. It is the policy of the University of California to undertake affirmative action and anti‑discrimination efforts, consistent with its obligations as a Federal and State contractor.

For information about our generous employee benefits package, visit: Employee Benefits Overview

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