AR Representative
Penn Medicine, University of Pennsylvania Health System, Bala Cynwyd, PA, United States
Overview
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Department Physician Billing
Location 150 Monument Road, Bala Cynwyd, PA
Summary
In accordance with Physician Billing Office guidelines, follow up on accounts receivable for designated payers in an effort to expedite payment and ensure maximum reimbursement.
Responsibilities
Responsible for complying with all established internal guidelines to ensure timely and accurate collection of outstanding invoices and correct usage of accounting mechanisms and reporting capabilities using the EPIC accounts receivable system.
Effectively utilize all electronic tools available to understand and resolve rejected or unpaid claims.
Identify and report to immediate supervisor any third‑party rejection trends or other issues that may affect claims payment.
Meet and strive to exceed the productivity measurements as set forth by the PBO senior leadership.
Document actions taken on follow‑up balance/payment information, next follow‑up, and appropriate activity code used in EPIC.
When requesting information from departments, ensure professional and appropriate comments are made in EPIC to build positive working relationships with all departments, both internal and external to the PBO.
Provide required documentation to third‑party payers in a timely and professional manner.
Maintain training and keep up to date on all features regarding EPIC AR Follow‑up.
Acquire and maintain a working knowledge of how the EPIC system can best be utilized.
Acquire and maintain a good working knowledge of how the CPUP/EPIC physician billing system is constructed to assure knowledge and compliance with any special data entry requirements.
Acquire and maintain a working knowledge of Microsoft Outlook, Excel and Word, payer websites, document imaging, Correct Coding Software and the SMS system.
Perform duties in accordance with Penn Medicine and entity values, policies, and procedures.
Perform other duties as assigned to support the unit, department, entity, and health system organization.
Education or Equivalent Experience
H.S. Diploma/GED (Required)
2+ years of professional experience (Required)
Attend and maintain regularly scheduled EPIC training, successfully passing any required exams (Required)
Bachelor's degree (Preferred)
Benefits We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work Live Your Life’s Work
Equal Opportunity We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
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Department Physician Billing
Location 150 Monument Road, Bala Cynwyd, PA
Summary
In accordance with Physician Billing Office guidelines, follow up on accounts receivable for designated payers in an effort to expedite payment and ensure maximum reimbursement.
Responsibilities
Responsible for complying with all established internal guidelines to ensure timely and accurate collection of outstanding invoices and correct usage of accounting mechanisms and reporting capabilities using the EPIC accounts receivable system.
Effectively utilize all electronic tools available to understand and resolve rejected or unpaid claims.
Identify and report to immediate supervisor any third‑party rejection trends or other issues that may affect claims payment.
Meet and strive to exceed the productivity measurements as set forth by the PBO senior leadership.
Document actions taken on follow‑up balance/payment information, next follow‑up, and appropriate activity code used in EPIC.
When requesting information from departments, ensure professional and appropriate comments are made in EPIC to build positive working relationships with all departments, both internal and external to the PBO.
Provide required documentation to third‑party payers in a timely and professional manner.
Maintain training and keep up to date on all features regarding EPIC AR Follow‑up.
Acquire and maintain a working knowledge of how the EPIC system can best be utilized.
Acquire and maintain a good working knowledge of how the CPUP/EPIC physician billing system is constructed to assure knowledge and compliance with any special data entry requirements.
Acquire and maintain a working knowledge of Microsoft Outlook, Excel and Word, payer websites, document imaging, Correct Coding Software and the SMS system.
Perform duties in accordance with Penn Medicine and entity values, policies, and procedures.
Perform other duties as assigned to support the unit, department, entity, and health system organization.
Education or Equivalent Experience
H.S. Diploma/GED (Required)
2+ years of professional experience (Required)
Attend and maintain regularly scheduled EPIC training, successfully passing any required exams (Required)
Bachelor's degree (Preferred)
Benefits We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work Live Your Life’s Work
Equal Opportunity We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
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