Inside Property Adjuster
Erie Insurance Group, Lexington, KY, United States
Inside Property Adjuster
Exercises independent discretion or judgment in telephonically handling property claims within designated level of authority. The successful candidate will work from the Lexington, KY Claims Office and will be eligible for ERIE's hybrid work schedule. Must be willing to obtain a KY Adjuster's License. Duties and Responsibilities
Contacts policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage as needed and prepares estimates. Evaluates and makes recommendations regarding coverage of claims. Performs desk review of repair estimates as required. Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Evaluates information to determine coverage and total value of claim. Determines payments and issues checks or declines payment as required. Documents claim files and submits final report to file for closure. Identifies subrogation situations and initiates appropriate action. Interacts with agents and district sales managers on matters of mutual concern. Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims. Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation. Participates on Catastrophe Team when required. The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished. This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear. Capabilities
Values Diversity Nimble Learning Self-Development Collaborates Customer Focus Cultivates Innovation Instills Trust Optimizes Work Processes (IC) Job-Specific Knowledge Ensures Accountability Decision Quality Qualifications
Minimum Educational and Experience Requirements High school diploma or GED required. Bachelor's degree preferred. Additional Experience Previous claims experience preferred. Position requires incumbents to provide support during periods of heavy volume. Willingness to pursue and complete Technical Learning Center Training required. Designations and/or Licenses Appropriate license as required by state. Successful completion of AIC 33 and AIC 35 preferred. Valid driver's license and good driving record preferred. Physical Requirements
Lifting/Moving 0-20 lbs; Occasional ( Lifting/Moving 20-50 lbs; Occasional ( Ability to move over 50 lbs using lifting aide equipment; Occasional ( Driving; Occasional ( Pushing/Pulling/moving objects, equipment with wheels; Occasional ( Manual Keying/Data Entry/inputting information/computer use; Often (20-50%) Climbing/accessing heights; Rarely
Exercises independent discretion or judgment in telephonically handling property claims within designated level of authority. The successful candidate will work from the Lexington, KY Claims Office and will be eligible for ERIE's hybrid work schedule. Must be willing to obtain a KY Adjuster's License. Duties and Responsibilities
Contacts policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage as needed and prepares estimates. Evaluates and makes recommendations regarding coverage of claims. Performs desk review of repair estimates as required. Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Evaluates information to determine coverage and total value of claim. Determines payments and issues checks or declines payment as required. Documents claim files and submits final report to file for closure. Identifies subrogation situations and initiates appropriate action. Interacts with agents and district sales managers on matters of mutual concern. Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims. Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation. Participates on Catastrophe Team when required. The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished. This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear. Capabilities
Values Diversity Nimble Learning Self-Development Collaborates Customer Focus Cultivates Innovation Instills Trust Optimizes Work Processes (IC) Job-Specific Knowledge Ensures Accountability Decision Quality Qualifications
Minimum Educational and Experience Requirements High school diploma or GED required. Bachelor's degree preferred. Additional Experience Previous claims experience preferred. Position requires incumbents to provide support during periods of heavy volume. Willingness to pursue and complete Technical Learning Center Training required. Designations and/or Licenses Appropriate license as required by state. Successful completion of AIC 33 and AIC 35 preferred. Valid driver's license and good driving record preferred. Physical Requirements
Lifting/Moving 0-20 lbs; Occasional ( Lifting/Moving 20-50 lbs; Occasional ( Ability to move over 50 lbs using lifting aide equipment; Occasional ( Driving; Occasional ( Pushing/Pulling/moving objects, equipment with wheels; Occasional ( Manual Keying/Data Entry/inputting information/computer use; Often (20-50%) Climbing/accessing heights; Rarely