Account Manager Produce Division
RLS Logistics, Laurel, MT, United States
Account Manager Produce Division (Freight Brokerage)
The Account Manager is a freight broker, responsible for managing all aspects of customer shipments from pickup through final delivery. This role focuses on building strong customer relationships, ensuring service excellence, identifying growth opportunities, and driving profitability. What You'll Be Doing
Manage customer shipments from pickup to final delivery Maintain and grow customer relationships through ongoing communication and business reviews Supervise and support Account Coordinators to ensure customer and carrier satisfaction Negotiate rates and secure carriers to maximize service levels and profitability Optimize routes, freight, and vehicle capacity Meet or exceed performance metrics set by management Provide insight on market conditions during customer and carrier negotiations Exercise independent judgment when approving credit/debit adjustments Provide feedback on Carrier Support performance for evaluations Participate in interviewing and screening Carrier Support candidates Perform additional duties as assigned by management What You'll Need
Education Bachelor's degree OR equivalent experience Experience 4+ years of transferable professional experience 1+ year of freight brokerage experience specializing in fresh or frozen produce Certifications Certified Transportation Broker (CTB) preferred, not required Travel Minimal Physical Requirements N/A Behavioral Expectations Be Humble Stay Hungry Live Smart Schedule
Although these are the estimated range of hours, it is important to note that there is NO DEFINED END TIME for this role. We end the day when the work is completed. Hours: Monday Friday, 8:00 AM 5:00 PM Work Environment
Fast-paced, challenging environment with growth opportunities Remote position Business casual attire Compensation & Benefits
Annual Potential Earnings:
Competitive (based on experience) Benefits Include: Medical, Dental, & Vision Insurance Paid Time Off (PTO) 401(k) with company match Team member recognition awards Education and development opportunities Reporting Structure
This position reports to the Operations Manager, Freight Brokerage. RLS Logistics is an Equal Opportunity Employer (EOE)
The Account Manager is a freight broker, responsible for managing all aspects of customer shipments from pickup through final delivery. This role focuses on building strong customer relationships, ensuring service excellence, identifying growth opportunities, and driving profitability. What You'll Be Doing
Manage customer shipments from pickup to final delivery Maintain and grow customer relationships through ongoing communication and business reviews Supervise and support Account Coordinators to ensure customer and carrier satisfaction Negotiate rates and secure carriers to maximize service levels and profitability Optimize routes, freight, and vehicle capacity Meet or exceed performance metrics set by management Provide insight on market conditions during customer and carrier negotiations Exercise independent judgment when approving credit/debit adjustments Provide feedback on Carrier Support performance for evaluations Participate in interviewing and screening Carrier Support candidates Perform additional duties as assigned by management What You'll Need
Education Bachelor's degree OR equivalent experience Experience 4+ years of transferable professional experience 1+ year of freight brokerage experience specializing in fresh or frozen produce Certifications Certified Transportation Broker (CTB) preferred, not required Travel Minimal Physical Requirements N/A Behavioral Expectations Be Humble Stay Hungry Live Smart Schedule
Although these are the estimated range of hours, it is important to note that there is NO DEFINED END TIME for this role. We end the day when the work is completed. Hours: Monday Friday, 8:00 AM 5:00 PM Work Environment
Fast-paced, challenging environment with growth opportunities Remote position Business casual attire Compensation & Benefits
Annual Potential Earnings:
Competitive (based on experience) Benefits Include: Medical, Dental, & Vision Insurance Paid Time Off (PTO) 401(k) with company match Team member recognition awards Education and development opportunities Reporting Structure
This position reports to the Operations Manager, Freight Brokerage. RLS Logistics is an Equal Opportunity Employer (EOE)