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Growth Marketing Specialist

Saguaro Palm Springs, Greensboro, NC, United States


Job Title:

Growth Marketing Specialist

Non-Exempt:

Yes

Remote:

Yes, up to 10% in-person travel to trade shows

Department:

Marketing

Work Hours:

8:00 AM-5:00 PM ET

Benefits

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Role The Growth Marketing Specialist executes integrated demand generation campaigns across content, email, and events to drive qualified pipeline growth. This role works with the Marketing Manager to develop strategy and owns the execution of the marketing calendar. The position supports MuniBilling's mission by using data and AI-enabled systems to deliver scalable marketing programs that attract and nurture utility billing organizations.

Contributions

Delivering high-impact content and email campaigns that generate qualified municipal leads

Supporting strategic tradeshows and sponsorships that expand market visibility and sales engagement

Leveraging AI and reporting insights to continuously improve marketing efficiency and pipeline performance

Career Growth Opportunities

MuniBilling offers robust career growth options, including vertical growth within a specific domain of subject-matter expertise and career diversity across other MuniBilling disciplines.

Essential Functions

Execute demand generation campaigns aligned to the marketing strategy and calendar

Write, edit, and publish blog content optimized for SEO and conversion

Develop and deploy segmented email campaigns in HubSpot

Build and manage workflows, automation, and lists within HubSpot

Create and schedule social media content aligned to campaign themes

Develop landing pages and forms in HubSpot to support lead capture

Coordinate tradeshow selection, sponsorships, and vendor logistics

Support sales teams with event scheduling, outreach, and pre-event promotion

Coordinate all aspects of event marketing, from logistics planning to execution, ensuring each event aligns with strategic marketing goals and brand guidelines.

Analyze customer data and event outcomes to identify trends, measure performance, and provide actionable insights for future marketing strategies.

Handle negotiations, communications, and contract management with events to secure favorable terms and ensure high service quality.

Prepare tradeshow materials, including backdrops, handouts, and promotional assets

Track and report on campaign performance using HubSpot dashboards

Analyze email, content, and event metrics to optimize performance

Research, evaluate, and recommend AI tools that improve marketing efficiency

Manage approved AI platforms in collaboration with AI specialists and engineers

Design AI-assisted workflows to support content creation, reporting, and campaign execution

Document AI processes and develop internal best practices for Marketing

Ensure all AI usage complies with internal governance and data policies

Measure and report efficiency gains and performance improvements tied to AI adoption

Continuously test and optimize campaigns using data-driven insights

Maintain accurate campaign documentation and reporting records

Competencies

Excellent communication: verbal, email, and formal business writing

A technically savvy team leader with strong business acumen who can work and influence across the client and MuniBilling organization in support of completing high-quality timebound projects

Knowledge of the utility billing industry, including competitors, value propositions, personas, etc.

Excellent analytical, time management, and organizational skills to manage multiple tasks simultaneously

Strong critical thinking and problem-solving skills with a passion for continuous innovation

Ability to respond quickly to changing demands and escalated operational issues

Strong proficiency in HubSpot marketing tools, including email, workflows, landing pages, and reporting

Experience using SEO tools (e.g., Ahrefs, SEMrush, Moz) to drive keyword strategy, competitive insights, and measurable improvements in organic performance

Understanding of AI workflows, automation logic, and prompt strategy

Ability to evaluate AI tools for business value and operational fit

Experience interpreting marketing data and translating insights into action

Strong project management skills with the ability to execute across multiple campaigns

Required Education and Experience

Bachelor's degree in Marketing, Communications, Business, or related field

Minimum 3 years of experience in marketing with a focus on content, email, or events

Experience using HubSpot for campaign execution and reporting

Experience coordinating marketing events or tradeshows

Experience managing marketing calendars and campaign execution

Experience evaluating or implementing marketing technology tools

Preferred Education and Experience

Experience supporting event planning and execution, including designing event materials and managing logistics for trade shows, sponsorships, and internal company events.

Knowledge of HubSpot CMS, Sales, and Marketing Hub. HubSpot certifications are a plus.

Experience analyzing market trends, customer insights, and competitor positioning to develop effective content strategies and marketing initiatives.

Supervisory Responsibilities

None

Performance Management

30/60/90 day Onboarding training, assessment, benchmarks, and milestones

Senior Customer Service Representative Performance Management Assessment Framework

Affirmative Action/EEO statement MuniBilling is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. MuniBilling is proud to be a drug-free workplace. However, screening tests for alcohol and illegal drugs may be performed on applicants and employees as a condition of employment or during employment.

Other Duties Please note that this job description is not intended to cover or list in full the activities, duties, or responsibilities required of the employee for this job. In addition, duties, obligations, and activities may change at any time with or without notice.

Internal Candidates Only Internal Candidates must meet all metrics in their current role to be considered for an internal career transition. In addition, if the internal candidate is interested in the posted position, they must have their immediate supervisor's approval.

Flexible work from home options available.

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