Call Center Representative
TEKsystems, San Antonio, TX, United States
Overview
Starting May 11th, TEKsystems (an Allegis Group company) seeks Call Center Representatives for its Viewer Experience team in San Antonio, TX. The role is a contract‑to‑hire position and will be fully onsite for the first 90 days, after which the employee may work remotely.
Responsibilities
Provide assistance to viewers via phone and/or chat regarding account management, billing queries, content questions, and basic navigation of the site and applications.
Skills & Qualifications
24/7 call center open shifts from 6 AM to 10 PM (typically a later schedule) and one weekend day.
High school diploma or GED and at least one year of experience in customer service.
Proficiency in Windows OS, Microsoft Excel, Word, and Google Docs.
Strong written and verbal communication skills, high standards of written communication (punctuation, grammar, spelling).
Excellent typing, phone, and computer navigation skills.
Positive, adaptive attitude; ready to switch gears to meet the needs of viewers and team.
Effective professional communication skills.
Robust time management skills to ensure productivity aligns with department standards.
Compensation Pay: $17.75 per hour. Pay range: $17.75 - $17.75/hr.
Benefits (for eligible temporary roles)
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) retirement plan – pre‑tax and Roth contributions available
Life Insurance (voluntary life & AD&D for employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation or sick leave)
About TEKsystems TEKsystems, an Allegis Group company, is a leading provider of business and technology services. We accelerate transformation for our customers, working with over 6,000 clients, including 80% of the Fortune 500 across North America, Europe and Asia.
Equal Opportunity Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Responsibilities
Provide assistance to viewers via phone and/or chat regarding account management, billing queries, content questions, and basic navigation of the site and applications.
Skills & Qualifications
24/7 call center open shifts from 6 AM to 10 PM (typically a later schedule) and one weekend day.
High school diploma or GED and at least one year of experience in customer service.
Proficiency in Windows OS, Microsoft Excel, Word, and Google Docs.
Strong written and verbal communication skills, high standards of written communication (punctuation, grammar, spelling).
Excellent typing, phone, and computer navigation skills.
Positive, adaptive attitude; ready to switch gears to meet the needs of viewers and team.
Effective professional communication skills.
Robust time management skills to ensure productivity aligns with department standards.
Compensation Pay: $17.75 per hour. Pay range: $17.75 - $17.75/hr.
Benefits (for eligible temporary roles)
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) retirement plan – pre‑tax and Roth contributions available
Life Insurance (voluntary life & AD&D for employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation or sick leave)
About TEKsystems TEKsystems, an Allegis Group company, is a leading provider of business and technology services. We accelerate transformation for our customers, working with over 6,000 clients, including 80% of the Fortune 500 across North America, Europe and Asia.
Equal Opportunity Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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