Commercial Lines Account Manager JN -032026-173707
Goodwin Recruiting, Wellesley, MA, United States
Join a highly regarded, Five‑Star Accredited independent insurance agency known for its strong client relationships and collaborative team environment. Recognized by Insurance Journal as one of the
Best Agencies to Work For , this organization offers stability, growth, and a people‑first culture.
We are seeking a Commercial Lines Account Manager to support and service a diverse book of business. This role is ideal for someone who takes pride in delivering thoughtful, proactive service while building lasting client partnerships.
Key Responsibilities
Manage and service commercial accounts, including renewals, endorsements, and day‑to‑day client requests
Provide guidance to clients on coverage options and risk management strategies
Partner with insurance carriers to market accounts, resolve issues, and secure competitive solutions
Maintain accurate and up‑to‑date client records within agency systems
Respond promptly to client inquiries, ensuring a high level of service and follow‑through
Track policy activity throughout the lifecycle, ensuring deadlines and compliance requirements are met
Collaborate with internal teams to support client retention and account growth
Qualifications
Experience in Commercial Lines within an independent insurance agency preferred
Active Massachusetts Property & Casualty license required
Strong client service skills with the ability to build trust and rapport
Highly organized with strong attention to detail and follow‑through
Effective communicator, both written and verbal
Comfortable managing multiple priorities in a fast‑paced environment
Proficiency in Microsoft Office; experience with Applied Epic or similar systems is a plus
Team‑oriented mindset with a proactive approach to problem‑solving
What You’ll Gain
A collaborative, supportive team culture
Strong reputation and stability within a well‑established agency
Competitive benefits package including medical, dental, vision, and 401(k)
Generous paid time off and holidays
Opportunities for professional development and continued learning
Contact: Kristan Caceres
Salary: $55,000 – $80,000
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Best Agencies to Work For , this organization offers stability, growth, and a people‑first culture.
We are seeking a Commercial Lines Account Manager to support and service a diverse book of business. This role is ideal for someone who takes pride in delivering thoughtful, proactive service while building lasting client partnerships.
Key Responsibilities
Manage and service commercial accounts, including renewals, endorsements, and day‑to‑day client requests
Provide guidance to clients on coverage options and risk management strategies
Partner with insurance carriers to market accounts, resolve issues, and secure competitive solutions
Maintain accurate and up‑to‑date client records within agency systems
Respond promptly to client inquiries, ensuring a high level of service and follow‑through
Track policy activity throughout the lifecycle, ensuring deadlines and compliance requirements are met
Collaborate with internal teams to support client retention and account growth
Qualifications
Experience in Commercial Lines within an independent insurance agency preferred
Active Massachusetts Property & Casualty license required
Strong client service skills with the ability to build trust and rapport
Highly organized with strong attention to detail and follow‑through
Effective communicator, both written and verbal
Comfortable managing multiple priorities in a fast‑paced environment
Proficiency in Microsoft Office; experience with Applied Epic or similar systems is a plus
Team‑oriented mindset with a proactive approach to problem‑solving
What You’ll Gain
A collaborative, supportive team culture
Strong reputation and stability within a well‑established agency
Competitive benefits package including medical, dental, vision, and 401(k)
Generous paid time off and holidays
Opportunities for professional development and continued learning
Contact: Kristan Caceres
Salary: $55,000 – $80,000
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