UX Product Designer
Apex Systems, Dearborn, MI, United States
Job #3028067
Ford Motor Company
Hybrid On‑Site, Dearborn, MI
12+ Month Contract
$50‑65/HR
Position Description Employees in this job function create intuitive and enjoyable end‑to‑end user experiences for customers interacting with vehicles, digital products, and other customer touchpoints. They apply their expertise in research, analysis, and design to create intuitive, engaging, and user‑friendly interactions while ensuring the user experience aligns with customer expectations, brand values, and industry standards.
Key Responsibilities
Understand user needs, behaviors, and preferences to create intuitive interactions
Map the user journey throughout interactions with the organization
Define how users interact with various interfaces, including gesture controls, voice commands, touchscreens, and other interaction methods
Structure information in a logical and intuitive manner
Manage translators and localization specialists
Understand the entire ecosystem of services, including various touchpoints and stakeholders involved in delivering the service, to create a cohesive and seamless service experience
Integrate Accessibility and Universal Design principles into the design process
Conduct usability testing and user experience research to evaluate the effectiveness and efficiency of interactions
Prioritize user needs and advocate for design craft excellence
Leverage systems design processes to solve design challenges holistically
Skills Required
Product Design
Skills Preferred
Product Strategy Articulation: Translating complex product strategies and roadmaps into clear, digestible narratives for various audiences to ensure alignment and understanding across the organization
Market Positioning and “Where We Play”: Defining and communicating the product’s unique value proposition and target market to help stakeholders understand its competitive landscape and strategic direction
Content Creation & Dissemination: Developing and managing communication assets such as newsletters, single point lessons (SPLs), internal memos, and presentations to keep teams informed and engaged
All‑Hands Meeting Communication: Crafting and delivering compelling product updates for large internal audiences, highlighting key achievements, challenges, and future directions
Multimedia Content Development: Creating engaging video content, infographics, and other visual aids to explain product features, benefits, and design decisions effectively
Stakeholder Alignment & Feedback Loops: Facilitating clear communication channels between design, engineering, marketing, and leadership to gather feedback, address concerns, and ensure consistent messaging
Product Demo & Video Storytelling: Designing and producing compelling product demo videos, walkthroughs, and visual narratives that clearly communicate the value of AI and analytics products to both technical and business audiences
Experience Required
Designer 3 Experience: 3–5+ years
Experience Preferred
Product Demo & Video Storytelling
Multimedia Content Development
Product Design
Agile Methodology
Design Thinking
User Research
Competitive Analysis
Financial Analysis
Education Required
Bachelor’s Degree
Education Preferred
Master’s Degree
Additional Safety Training / Licensing / Personal Protection Requirements
None specified
Additional Information
4 days on site
EEO Statement We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership or any other characteristic protected by law. We consider qualified applicants with criminal histories in a manner consistent with applicable law.
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Position Description Employees in this job function create intuitive and enjoyable end‑to‑end user experiences for customers interacting with vehicles, digital products, and other customer touchpoints. They apply their expertise in research, analysis, and design to create intuitive, engaging, and user‑friendly interactions while ensuring the user experience aligns with customer expectations, brand values, and industry standards.
Key Responsibilities
Understand user needs, behaviors, and preferences to create intuitive interactions
Map the user journey throughout interactions with the organization
Define how users interact with various interfaces, including gesture controls, voice commands, touchscreens, and other interaction methods
Structure information in a logical and intuitive manner
Manage translators and localization specialists
Understand the entire ecosystem of services, including various touchpoints and stakeholders involved in delivering the service, to create a cohesive and seamless service experience
Integrate Accessibility and Universal Design principles into the design process
Conduct usability testing and user experience research to evaluate the effectiveness and efficiency of interactions
Prioritize user needs and advocate for design craft excellence
Leverage systems design processes to solve design challenges holistically
Skills Required
Product Design
Skills Preferred
Product Strategy Articulation: Translating complex product strategies and roadmaps into clear, digestible narratives for various audiences to ensure alignment and understanding across the organization
Market Positioning and “Where We Play”: Defining and communicating the product’s unique value proposition and target market to help stakeholders understand its competitive landscape and strategic direction
Content Creation & Dissemination: Developing and managing communication assets such as newsletters, single point lessons (SPLs), internal memos, and presentations to keep teams informed and engaged
All‑Hands Meeting Communication: Crafting and delivering compelling product updates for large internal audiences, highlighting key achievements, challenges, and future directions
Multimedia Content Development: Creating engaging video content, infographics, and other visual aids to explain product features, benefits, and design decisions effectively
Stakeholder Alignment & Feedback Loops: Facilitating clear communication channels between design, engineering, marketing, and leadership to gather feedback, address concerns, and ensure consistent messaging
Product Demo & Video Storytelling: Designing and producing compelling product demo videos, walkthroughs, and visual narratives that clearly communicate the value of AI and analytics products to both technical and business audiences
Experience Required
Designer 3 Experience: 3–5+ years
Experience Preferred
Product Demo & Video Storytelling
Multimedia Content Development
Product Design
Agile Methodology
Design Thinking
User Research
Competitive Analysis
Financial Analysis
Education Required
Bachelor’s Degree
Education Preferred
Master’s Degree
Additional Safety Training / Licensing / Personal Protection Requirements
None specified
Additional Information
4 days on site
EEO Statement We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership or any other characteristic protected by law. We consider qualified applicants with criminal histories in a manner consistent with applicable law.
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