R.A. Jones Sales Operations Engineer
R.A Jones, Davenport, IA, United States
About the CompanyR.A Jones, headquartered in Covington, KY with another location in Davenport, Iowa, is a global leader in the design and manufacturing of primary and secondary packaging machinery for the beverage, chemicals, food, pharma & healthcare, and industrial goods industries. R.A Jones offers an extensive portfolio of solutions for applications in aerosol filling, cartoning and box filling, chub packing, cup filling, pouching and modified atmosphere packaging. R.A Jones is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy.Coesia has operating units in 36 countries, a turnover of 2,015 million euros in 2022 and over 8,000 employees.About the RoleThe New Equipment and Modernizations Sales Operations Engineer (SOE) receive requests for proposals from Account Managers or other Sales channels. They work with engineering to determine the appropriate R.A Jones machine solution, develop the Cost/Pricing Worksheet, and prepare the proposal.
When an order is received, the SOE prepares the Order Card and conducts the Order Card meeting, at which time the order is handed off to the Project Manager.Provide technical expertise and support to the Account Managers and customers for R.A Jones New Equipment and ModernizationsConfigure the machine to be quoted based on the RFQ Checklist submittedPrepare and Submit Firm and Budgetary proposals for Account ManagersAssist Account Managers with machine capabilities and ballpark pricing for project screeningWork with Application Engineering to determine concepts and cost estimates for custom New Equipment and Modernizations content.Preliminary review of customer’s specifications to determine the appropriate stakeholders required for a detailed review.Prepare and submit Firm Proposal Approval forms, as needed, for firm proposalsKeep the CRM system current for all assigned OpportunitiesResponsible for updating and keeping current the Cost Worksheet templates and the proposal templates for their assigned machine linesPrepare Order Card when a PO is received for a machine proposed, conduct the Order Card Meeting and hand off to the Project Manager.What You Need to Be SuccessfulMachine/Line layout reading skills required.Strong customer service, leadership, and sales support skills.Strong communication and interpersonal skills. Must be able to demonstrate active listening, organized presentation, and effective writing skills.Must have a strong working knowledge of computer applications including Microsoft Office Products (Microsoft Word, Excel, Outlook, MS Project, and PowerPoint) and the ability to effectively utilize CRM tools, such as Microsoft Dynamics.Ability to travel to customer locations, as needed, in support of sales.Bachelor’s Degree or equivalent combined experience with an emphasis on technical sellingReady to travel domestically up to 25% of working time –some international travel could also be required.Our OfferCoesia North America offers a competitive benefit package which includes, among other things:401K offering 6% company match with no vesting period.Flexible remote work offering.8-weeks paid parental leave.Multiple health benefit & insurance options.PTO, sick time, and 12 observed calendar holidays.Company paid short-term disability (80% wager placement) & long-term disability.HSA company contribution for individual & employer family coverage.Coesia is an equal opportunity employer and embraces diversity and inclusion.
When an order is received, the SOE prepares the Order Card and conducts the Order Card meeting, at which time the order is handed off to the Project Manager.Provide technical expertise and support to the Account Managers and customers for R.A Jones New Equipment and ModernizationsConfigure the machine to be quoted based on the RFQ Checklist submittedPrepare and Submit Firm and Budgetary proposals for Account ManagersAssist Account Managers with machine capabilities and ballpark pricing for project screeningWork with Application Engineering to determine concepts and cost estimates for custom New Equipment and Modernizations content.Preliminary review of customer’s specifications to determine the appropriate stakeholders required for a detailed review.Prepare and submit Firm Proposal Approval forms, as needed, for firm proposalsKeep the CRM system current for all assigned OpportunitiesResponsible for updating and keeping current the Cost Worksheet templates and the proposal templates for their assigned machine linesPrepare Order Card when a PO is received for a machine proposed, conduct the Order Card Meeting and hand off to the Project Manager.What You Need to Be SuccessfulMachine/Line layout reading skills required.Strong customer service, leadership, and sales support skills.Strong communication and interpersonal skills. Must be able to demonstrate active listening, organized presentation, and effective writing skills.Must have a strong working knowledge of computer applications including Microsoft Office Products (Microsoft Word, Excel, Outlook, MS Project, and PowerPoint) and the ability to effectively utilize CRM tools, such as Microsoft Dynamics.Ability to travel to customer locations, as needed, in support of sales.Bachelor’s Degree or equivalent combined experience with an emphasis on technical sellingReady to travel domestically up to 25% of working time –some international travel could also be required.Our OfferCoesia North America offers a competitive benefit package which includes, among other things:401K offering 6% company match with no vesting period.Flexible remote work offering.8-weeks paid parental leave.Multiple health benefit & insurance options.PTO, sick time, and 12 observed calendar holidays.Company paid short-term disability (80% wager placement) & long-term disability.HSA company contribution for individual & employer family coverage.Coesia is an equal opportunity employer and embraces diversity and inclusion.