Senior Director, Purdue Memorial Union & Auxiliary Services

Job SummarySenior Director, Purdue Memorial Union and Auxiliary Services OperationsPurdue University – Administrative Operations, West LafayetteLead the heartbeat of campus life at a world-renowned university dedicated to excellence, innovation, and belonging.Purdue University seeks a visionary Senior Director for Purdue Memorial Union (PMU) and Auxiliary Services Operations to provide strategic leadership and operational oversight across dynamic, high-visibility campus destinations—including Purdue Memorial Union, Stewart Center, Krach Leadership Center, the Union Club Hotel, conference and event services, and retail dining operations.This senior leader will shape the vision for vibrant student engagement spaces, world-class conference and event experiences, and hospitality services that enhance the university’s mission and reputation. The Senior Director ensures these facilities deliver safe, efficient, and exceptional experiences while aligning operations with institutional strategy and evolving campus needs.Key ResponsibilitiesProvide executive leadership and strategic direction for PMU, Stewart Center, Krach Leadership Center, and auxiliary service operationsOversee hospitality, event, and dining programs that advance Purdue’s brand as a premier destination for students, faculty, visitors, and guestsDevelop and execute operational policies, business strategies, and revenue initiatives that sustain growth and excellenceLead a high-performing, collaborative team focused on service innovation, safety, reliability, and inclusionPartner with university leaders and external stakeholders to strengthen Purdue’s public image and enhance student lifeManage and ensure alignment of contracted auxiliary operations, including the Union Club Hotel and Retail Dining & CateringWhat You’ll BringProven leadership in large-scale operations, hospitality management, or university auxiliary servicesDemonstrated success developing strategic initiatives and operational improvements within a complex organizationStrong collaboration, communication, and financial acumenCommitment to fostering inclusive environments and advancing organizational excellenceWhy PurdueAt Purdue, every space and service tells part of our story—one of innovation, connection, and impact. Joining our community means leading with purpose, supporting meaningful student experiences, and contributing to a legacy that inspires.About UsBe a part of Administrative Operations—the organization that powers Purdue University by providing safe, reliable and transformative services. We support the university’s day-to-day operations, as well as the strategic vision for the future.Administrative Operations delivers a wide range of essential services through various positions, including custodians, construction project managers, electricians, firefighters, groundskeepers, plumbers and more. We are looking for hardworking, dedicated individuals as we continue to grow strong, service-focused teams across campus.Team members work in collaborative environments where their contributions directly impact the success and daily experience of students, faculty, staff and campus visitors.Our employees benefit from the stability of year-round work, competitive pay and a comprehensive benefits package that includes medical, dental and vision insurance, retirement plans, paid time off and opportunities for ongoing training and professional growth.Apply now to begin your career with Administration Operations!What We're Looking ForEducation and Experience Required:Bachelor’s degree in a business-related major, hospitality management, or a related field of studyTen (10) or more years of senior leadership experience in higher education business, auxiliary services, hospitality, or a comparable sector Experience managing large-scale facilities, revenue-generating operations, and strategic growth initiativesExperience in budget management, contract negotiations, and operational planningExperience overseeing campus dining, hospitality, or event management servicesExperience in facility operations and long-term planningFamiliarity with third-party contracts (e.g., Aramark, White Lodging)Preferred:Master’s degree in business administration, hospitality management, higher education administration, or a related field of studySkills Needed:Extensive knowledge of hospitality management, auxiliary services, event operations, and student engagement in a university or large-scale institutional settingExpertise in: financial management, budget planning, revenue generation, and long-term capital investment strategies to drive operational sustainabilityoverseeing large-scale facility operations, event logistics, maintenance, and custodial services Strong skills in developing and implementing long-term strategies that align with institutional goals and enhance guest and student experiencesProficiency in budget management, financial modeling, revenue forecasting, and cost control measuresStrong interpersonal skills to collaborate with university leadership, students, faculty, staff, community leaders, and external partnersCapacity to identify challenges, evaluate solutions, and implement strategic improvements to optimize performanceAbility to: establish, manage, and evaluate third-party partnerships to ensure service quality and financial viabilityanalyze KPIs, stakeholder feedback, financial reports, and industry trends to drive continuous improvementlead, mentor, and develop a high-performing team while fostering a culture of innovation and accountabilityanticipate industry trends and position PMU as a leader in student engagement, hospitality, and campus operationspivot in response to evolving university needs, student expectations, and external market forcesconvey complex ideas clearly to diverse audiences, including university executives, staff, students, and external stakeholdersAdditional Information:Purdue University will not sponsor employment authorization for this position

A background check will be required for employment in this positionFLSA: Exempt (Not Eligible for Overtime)Retirement Eligibility:

Immediate Contribution by the university to the retirement account

Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation daysCareer StreamManagement 6Pay Band S095Job Code #20002631Career pathmaker: Who We ArePurdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.Equal Opportunity EmployerPurdue University is an EOE employer.