Helpdesk Analyst
Imaging Healthcare, San Diego, CA, United States
Description
Helpdesk Analyst - Hillcrest
Hillcrest Location Full-Time | $25-$29/hr (DOE)
Join IHS and discover more than a job: purpose in your work, room to grow, balance you can count on, and benefits that back it all up.
Imaging Healthcare Specialists (IHS) is seeking a
Helpdesk Analyst
to provide timely and effective technical support that ensures smooth daily operations across our organization. In this role, you'll troubleshoot hardware and software issues, support end users, and help maintain reliable IT systems that enable high-quality patient care.
What You'll Do Provide technical assistance to users via phone, in person, or electronically. Troubleshoot and resolve hardware, software, and network issues. Install, configure, and maintain computer systems, equipment, and applications. Set up workstations, including operating systems, software, and peripherals. Create and manage incident tickets, ensuring timely resolution and documentation. Escalate complex issues to senior IT staff or external vendors as needed. Monitor system performance and verify proper functionality. Participate in on-call technical support and assist across multiple locations as needed. What We're Looking For
High school diploma or equivalent required. 1-3 months of related IT or helpdesk experience preferred. Strong problem-solving and troubleshooting skills. Attention to detail and ability to manage multiple tasks. Excellent communication and customer service skills. Reliable transportation for travel between locations as needed. What We Offer
Competitive pay: $25-$29/hour, based on experience Annual compensation reviews Comprehensive medical, dental, and vision coverage HSA contributions and 401k matching for your future Growth opportunities through cross-training, mentorship, and leadership development Career advancement through our Lean Development and Leadership programs
Why Work at IHS
At IHS, you're more than an employee - you're a valued voice in shaping the future of patient care. We foster a culture of collaboration, transparency, and continuous improvement - where every team member contributes to our mission of everyone's choice for imaging.
Imaging Healthcare Specialists is an Equal Opportunity Employer and ensures its employment decisions comply with all applicable federal and state regulations, including Title VII, the Age Discrimination in Employment Act, and the Rehabilitation Act of 1973.
Helpdesk Analyst - Hillcrest
Hillcrest Location Full-Time | $25-$29/hr (DOE)
Join IHS and discover more than a job: purpose in your work, room to grow, balance you can count on, and benefits that back it all up.
Imaging Healthcare Specialists (IHS) is seeking a
Helpdesk Analyst
to provide timely and effective technical support that ensures smooth daily operations across our organization. In this role, you'll troubleshoot hardware and software issues, support end users, and help maintain reliable IT systems that enable high-quality patient care.
What You'll Do Provide technical assistance to users via phone, in person, or electronically. Troubleshoot and resolve hardware, software, and network issues. Install, configure, and maintain computer systems, equipment, and applications. Set up workstations, including operating systems, software, and peripherals. Create and manage incident tickets, ensuring timely resolution and documentation. Escalate complex issues to senior IT staff or external vendors as needed. Monitor system performance and verify proper functionality. Participate in on-call technical support and assist across multiple locations as needed. What We're Looking For
High school diploma or equivalent required. 1-3 months of related IT or helpdesk experience preferred. Strong problem-solving and troubleshooting skills. Attention to detail and ability to manage multiple tasks. Excellent communication and customer service skills. Reliable transportation for travel between locations as needed. What We Offer
Competitive pay: $25-$29/hour, based on experience Annual compensation reviews Comprehensive medical, dental, and vision coverage HSA contributions and 401k matching for your future Growth opportunities through cross-training, mentorship, and leadership development Career advancement through our Lean Development and Leadership programs
Why Work at IHS
At IHS, you're more than an employee - you're a valued voice in shaping the future of patient care. We foster a culture of collaboration, transparency, and continuous improvement - where every team member contributes to our mission of everyone's choice for imaging.
Imaging Healthcare Specialists is an Equal Opportunity Employer and ensures its employment decisions comply with all applicable federal and state regulations, including Title VII, the Age Discrimination in Employment Act, and the Rehabilitation Act of 1973.