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Mortgage Customer Service Representative

TEKsystems, Tampa, FL, United States


Home Loan Specialist The Home Loan Specialist I is an entry level role supporting various Channels. The individual acts as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a specific function/channel or across functions/channels.

Responsibilities

Perform routine data entry and validation tasks

Initiate third‑party orders (title, appraisal, hazard, flood cert, credit, etc.)

Review and validate loan documents

Handle routine calls, emails, and/or chat responses

Monitor work queues and intervene as needed

Perform other related duties as required and assigned

Demonstrate behaviors that are aligned with the organization’s desired culture and values

Experience Level Entry Level

Job Type & Location This is a Contract position based out of Tampa, FL.

Pay & Benefits Pay range: $22.00 - $22.00/hr.

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully onsite position in Tampa, FL.

Application Deadline This position is anticipated to close on Apr 10, 2026.

Equal Employment Opportunity The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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