Customer Advocacy Specialist | Hybrid Outreach & Programs

A leading water utility company is seeking a dedicated advocate to support customer initiatives. The role involves investigating escalated complaints, administering assistance programs, and conducting outreach efforts to connect low-income individuals with utility resources. A high school diploma is required, along with a year of customer service experience. This position features a hybrid work model, with three days in the office and two days off-site. Strong communication and organizational skills are essential for success in this fast-paced environment. #J-18808-Ljbffr