Customer Service Representative (Remote - Must live in Indianapolis area)
Remote Jobs, Indianapolis, IN, United States
Description
Staff Management | SMX, a leading provider of custom designed staffing solutions, has immediate opening for Remote Customer Support Representatives with our premier client in Indianapolis, IN. This is a full time position with a strong focus on customer service. If you are interested please email your resume to
.
Perks & Benefits
Casual Dress Code
Weekly paychecks
Direct Deposit or Cash Card pay options
Medical / Dental Insurance
Sign on Bonus (Restrictions Apply)
Referral Bonus (Restrictions Apply)
$16.00 /Hour
Bonuses are per eligibility requirements
Employment Type & Shifts
Temp to Hire
Temporary or Contract
Full Time
1st Shift
Job Responsibilities
Demonstrate basic knowledge of product and product features for assigned brand
Demonstrate basic knowledge of internal processes and system tools
Manage customer service interactions by providing accurate and efficient resolution to incoming requests via phone, email, and/or the client's online portal
Meet all service level agreements as assigned
Utilize and manage appropriate ERP business systems
Qualifications
6+ months of customer service
Experience in a fast paced, collaborative, team environment
MS Outlook & Excel experience
Excellent verbal and written communication skills
PO Management experience preferred but not required
Associate Requirements
HS Diploma or GED
Background Check
Drug Test
Must be at least 18 years old
#J-18808-Ljbffr
.
Perks & Benefits
Casual Dress Code
Weekly paychecks
Direct Deposit or Cash Card pay options
Medical / Dental Insurance
Sign on Bonus (Restrictions Apply)
Referral Bonus (Restrictions Apply)
$16.00 /Hour
Bonuses are per eligibility requirements
Employment Type & Shifts
Temp to Hire
Temporary or Contract
Full Time
1st Shift
Job Responsibilities
Demonstrate basic knowledge of product and product features for assigned brand
Demonstrate basic knowledge of internal processes and system tools
Manage customer service interactions by providing accurate and efficient resolution to incoming requests via phone, email, and/or the client's online portal
Meet all service level agreements as assigned
Utilize and manage appropriate ERP business systems
Qualifications
6+ months of customer service
Experience in a fast paced, collaborative, team environment
MS Outlook & Excel experience
Excellent verbal and written communication skills
PO Management experience preferred but not required
Associate Requirements
HS Diploma or GED
Background Check
Drug Test
Must be at least 18 years old
#J-18808-Ljbffr