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Pre-Litigation Paralegal

Wettermark Keith Personal Injury Lawyers, Knoxville, TN, United States


About Us:

Wettermark Keith is a rapidly growing national personal injury firm. We pride ourselves on our integrity, professionalism, and commitment to excellence. At Wettermark Keith, we understand that our work extends far beyond the courtroom. We engage with people during some of the most challenging times of their lives – moments filled with uncertainty, fear, and stress. Our clients come to us in the aftermath of tragic accidents, seeking not just legal representation, but a beacon of hope for their future.

Position Summary:

The

Pre-Litigation Paralegal

plays a critical role in managing personal injury cases from intake through settlement negotiations. This position requires strong organizational skills, excellent communication, and the ability to move cases efficiently while delivering outstanding client service. This is full‑time, in‑person (Monday – Friday) position in our Knoxville office.

Key Responsibilities

Manage a high-volume caseload of personal injury files during the pre‑litigation phase

Conduct thorough client intakes and maintain consistent communication with clients

Gather, review, and organize medical records, bills, insurance documents, and other case materials

Draft demand letters, summaries, and correspondence

Communicate with insurance adjusters, medical providers, and third parties

Track medical treatment, liens, and key deadlines

Prepare and submit demand packages for settlement evaluation

Assist attorneys in evaluating cases, identifying issues, and preparing for negotiations

Maintain accurate file documentation and case notes in the firm’s case management system

Provide exceptional client service with empathy, professionalism, and urgency

Qualifications

2+ years of pre‑litigation personal injury experience preferred

Strong understanding of personal injury process, medical terminology, and insurance practices

Excellent written and verbal communication skills

Highly organized with the ability to prioritize and meet deadlines

Proficient in case management software (e.g. Litify) — or willing to learn

Ability to work independently and collaboratively in a fast‑paced environment

Bilingual (Spanish/English) is a plus, but not required

Benefits & Compensation

Competitive salary based on experience

Health, dental, and vision benefits

Paid time off and holidays

Supportive team environment with opportunities for growth

Meaningful work helping injured clients rebuild their lives

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