PUBLIC SAFETY COMMUNICATIONS MANAGER

Overview City of Dickinson is an equal opportunity employer. We encourage candidates from all backgrounds to apply. Job Description Take charge of the City of Dickinson’s Public Safety Communications Center! Lead the Public Safety Communications Center as its primary manager, overseeing daily operations, personnel, and equipment. Ensure seamless coordination between law enforcement, fire, and EMS while maintaining compliance with policies, procedures, and industry standards. Schedule: Monday to Friday, with occasional nights, weekends, and holidays Salary: $73,088.86 - $80,696.01 per year, depending on qualifications What We Offer: Health Benefits: 80%-100% City-paid health insurance, plus optional dental, vision, and life insurance Retirement: NDPERS Defined Benefit Hybrid Public Safety Plan + optional 457 plan Time Off: Vacation, sick leave, 13 paid holidays, bereavement leave, and emergency closure leave Support & Growth: Employee Assistance Program (EAP), training, tuition reimbursement, and career advancement opportunities Key Responsibilities Supervise and schedule dispatch personnel Oversee QA, training, and certification compliance Manage emergency and non-emergency communications operations Serve as Terminal Agency Coordinator (TAC) for NCIC/CJIS Develop and maintain policies and protocols Coordinate multi-agency emergency response communication Conduct performance evaluations and staff development Ensure proper function of communication systems and technology Minimum Qualifications Associate’s Degree (Bachelor’s preferred) 3–5 years of dispatch experience in public safety 2+ years of leadership or supervisory experience Strong communication, decision-making, and conflict resolution skills Special Requirements Ability to pass NCIC/CJIS background First Aid/CPR certification (within 1-year of employment) APCO PST I certification (within 1-year of employment) EMD certification (within 1-year of employment) NCIC certification (within 1-year of employment) NCIC Instructor (within 3-years of employment) APCO Instructor Certification (within 3 years of employment) Certifications must be achieved and maintained. Click here to access the full job description. Qualified candidates are invited to submit an online Application, Resume & Cover Letter at jobs.dickinsongov.com . The position is open until April 16, 2026 , with the first review of resumes after the closing date. For more information, contact Human Resources at 701-456-7033. Join us in our mission to safeguard and serve the City of Dickinson and become an integral part of a team dedicated to making a positive impact each day. Apply now! City of Dickinson is an equal opportunity employer. We encourage candidates from all backgrounds to apply. Employer-Paid Benefits Vacation 96 hours annually (Years 1-5) Sick Leave 96 hours annually Up to 16 hours/year can be used as Personal Leave Longevity Pay Annual pay based on tenure (After 5 Years) Bereavement Pay 3 days per occurrence Up to 9 days/year with supervisor approval Shift Differential Compensation (nonexempt employees only) Additional pay for hours between 6:00 PM and 6:00 AM Weather & Emergency Closure Leave Up to 8 hours pay for scheduled staff Premium pay for essential staff required to work Tuition Reimbursement Up to $1500 per semester Paid Holidays 12 holidays + 1 day for your birthday New Year’s, Martin Luther King Day, Presidents Day, Good Friday, Memorial Day, 4th of July, Labour Day, Veterans Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve & Christmas Day Employee Assistance Program (EAP) Employer/Employee Shared-Cost Benefits Health Insurance NDPERS Sanford Health Plan PPO Employer share: 80%, Employee share: 20% (Additional 1% paid each year of employment, once employed for 20 years, coverage 100% city paid) Rates: Family - $470.72/month Single - $194.73/month Flexible Spending Account $450 annual contribution provided by the city for all Full-Time employees to be used for eligible medical expenses Mandatory Participation Retirement Plans NDPERS Defined Contribution Retirement Plan: Employee 4%, Employer 5.26%, employee can elect to go up another 1-3% with a corresponding employer match in the first 30 days of employment. NDPERS Defined Benefit Hybrid Public Safety Plan: Employee 5.5%, Employer 8.81%, RHIC Employer Contribution 1.14% Group Voluntary Life Insurance/AD&D (The Standard) $60,000 Term Life Insurance Employer pays 50% of the premium; employee pays $2.64/month Dependent coverage is optional at an additional employee cost Employee-Paid Benefits Voluntary Life Insurance Above $60,000 (The Standard) Employees may purchase additional coverage at their own cost West River Community Center Membership 50% discount on annual membership Flexible Spending Accounts (HealthEquity) Medical: Pre-tax up to $3400 for 2026 plus the employer’s $450 contribution Daycare: Pre-tax up to $7500 for 2026 Vision Insurance (The Standard/VSP) Employee Only - $8.04/month Employee + Spouse - $13.54/month Employee + Children - $13.80/month Family - $21.84/month Dental Insurance (UnitedHealthcare) Low Plan(up to $1000 coverage/year) Employee Only - $22.58/month Employee + Spouse - $45.47/month Employee + Child(ren) - $55.66/month Family- $83.83/month High Plan(up to $2000 coverage/year) Employee Only - $26.08/month Employee + Spouse - $52.94/month Employee + Child(ren) - $62.42/month Family- $94.90/month 457(b) Deferred Compensation Roth or Pre-Tax options available Aflac Supplemental insurance (e.g., Short Term Disability, Cancer Care, Accident, etc.) Important notes: This description includes additional questions that follow the posting (education verification, background checks, etc.). #J-18808-Ljbffr