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Salesforce Consultant

Tavant, Santa Clara, CA, United States


Job Summary We are seeking a highly experienced Salesforce professional with deep expertise in

Manufacturing Domain

and strong hands-on experience with

Salesforce Manufacturing Cloud and Automotive Cloud . The ideal candidate will design and implement scalable Salesforce solutions supporting aftermarket services such as

ticket management,

parts management, dealer networks, warranties, service lifecycle, and customer experience . Key Responsibilities Design and implement Salesforce solutions leveraging: Salesforce Automotive Cloud Salesforce Service Cloud Salesforce Sales Cloud Salesforce Experience Cloud Lead solution architecture for

aftermarket manufacturing processes , including: Spare parts sales & inventory integration Warranty & claims management Dealer/distributor network management Service contracts & field service lifecycle Returns (RMA) and repair processes Integrate Salesforce with ERP systems (SAP, Oracle, etc.) for: Order-to-cash Inventory visibility Supply chain workflows Customize Salesforce using: Apex, LWC (Lightning Web Components), Flows APIs, middleware (MuleSoft preferred) Collaborate with business stakeholders to translate requirements into scalable solutions Ensure best practices in

data modeling, security, and governance Required Qualifications 7–12+ years of Salesforce experience Strong hands-on experience with

Salesforce Automotive Cloud Proven experience in

Manufacturing Aftermarket domain , especially: Automotive / Heavy Equipment / Industrial Manufacturing Expertise in at least two: Salesforce Service Cloud Salesforce Sales Cloud Salesforce Experience Cloud Strong knowledge of: Warranty lifecycle management Dealer portals and B2B commerce Field service operations Experience with integrations (REST/SOAP APIs, middleware). Key Skills Manufacturing Aftermarket Expertise Automotive Dealer & Service Network Understanding Salesforce Architecture & Development Integration & Data Strategy Stakeholder Communication