
Hospitality and Event Sales Manager
NOVA Parks, Tysons Corner, VA, United States
The Hospitality and Event Sales Manager is responsible for planning, developing, coordinating, and executing an operational management plan for NOVA Parks’ event rental facilities. Annual performance goals will be set for the Hospitality and Event Sales Manager. Hiring Salary Range: $63,426.89 - $76,364.15 ESSENTIAL FUNCTIONS (with illustrative examples of work) Market and promote use of facilities and services: In collaboration with Marketing, develop and implement a marketing program designed to increase sales. actively develop new sales leads. Work closely with local commerce and visitor associations to promote park facilities. Respond to inquiries about the facilities and catering services; Promote and market rental facilities by providing information on all facilities and rental options. Monitor sales performance and proactively implement sales strategies to increase bookings and revenue. Assist with management of personnel: Plan, direct, and control the work of employees in the operation and maintenance of event facilities, grounds, and equipment. Develop and implement training programs for employees. Analyze and resolve employee work problems through application and interpretation of personnel policies. Develop performance standards and indicators and evaluate employee performance against those standards. Interview and hire applicants for full-time and part-time employment. Promote high levels of work performance and employee morale. Coordinate and oversee events and operations: Respond to verbal and written inquiries for information about NOVA Parks’ rental facilities. Work closely with in-house site and catering staff as well as outside event staff on tastings, events, and associated administration. Plan and participate in wedding shows, open houses, and other facility marketing outreach. Provide information on various events. Reserve required space/facility and ensure readiness for event. oversee events. Support the Chef with Café operations. (location dependent) Ensure timely and orderly cleaning of facility after use. Administer reservation system for rental facilities: Utilize reservation and sales software to track, analyze, and report on sales data. communicate those needs to management. Assist with development and management of budget: Recommend operations, maintenance, and development items for budget; Interpret and apply NOVA Parks’ policies and procedures to meet personnel, budget, property management, and general service needs of the facility. Monitor operating budget and revenue projections to ensure sound fiscal management. Perform various office/clerical functions: Operate personal computer to prepare correspondence and/or reports. Compile detailed activity reports to include: bookings, cancellations, deposits, payments, sales projections, and leads. REQUIRED QUALIFICATIONS: Education: Graduation from an accredited college/university with a bachelor’s degree in the hospitality industry, public relations, or closely related field. Will lift and move banquet tables and chairs; Experience: Three years of progressively responsible experience as special events coordinator, or any equivalent combination of education, training, or experience which provides: Ability to work a flexible schedule including most weekends and evenings. Ability to perform routine custodial duties such as cleaning restrooms, stocking supplies, sweeping floors, and helping with the preparation and clean-up of special events. Knowledge of principles, methods, and practices involved in event facility management. Knowledge and experience in personnel management. Ability to develop comprehensive operating procedures and performance standards and to evaluate programs and employees against such standards. with considerable ability to interpret and explain NOVA Parks policies, rules, and procedures to employees and to the public. Working knowledge of personal computers and various software applications. Ability to obtain food service certification. They do not preclude the performance of related, or even unrelated, jobs which may be necessary to properly and efficiently complete all work assignments. Benefits include medical and dental insurance, life insurance, long-term disability, retirement plan, and more. Testing: The Hospitality & Event Sales Manager position is classified as a safety sensitive position. Candidates for full-time, safety sensitive positions must submit to a pre-employment drug screening and achieve a negative result as a condition of employment. It is the policy of the Northern Virginia Regional Park Authority to prohibit discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act.