
Remote: Genesys CX Enablement & Strategy Lead
LMI Consulting, LLC, Tysons Corner, VA, United States
A digital solutions provider is seeking a Lead Genesys CX Enablement & Strategy Architect. This remote position involves supporting the Department of Veterans Affairs in deploying the Genesys Cloud CX solution. Responsibilities include leading curriculum strategies, facilitating workshops, and advising on feature enablement. The ideal candidate has a Bachelor's Degree, 7+ years in contact center modernization, and experience with Genesys Cloud CX. The role offers a competitive salary range of $175,000 - $225,000.
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