Package Specialist 2026- Strategy and Transformation- Talent
IBM, Baton Rouge, LA, United States
Introduction
IBM Consulting FutureNow Centers (FNCs) are high-delivery, team-based environments where professionals work onsite to deliver real business solutions for clients.
At FNC, associates collaborate closely with experienced practitioners to support enterprise systems that drive core business operations, including finance, supply chain, procurement, and human resources. Our delivery model emphasizes learning through real-world experience, structured training, mentorship, and teamwork.
This role is ideal for individuals who enjoy problem-solving, learning quickly, and working in an in-person, collaborative delivery environment.
Your Role And Responsibilities The Associate Package Specialist is an entry-level role focused on supporting the implementation, configuration, and production support of enterprise resource planning (ERP) and business application solutions.
This role is ideal for individuals who enjoy problem-solving, learning quickly, and working in an in-person, collaborative delivery environment.
As An Associate Package Specialist, You Will
Support ERP implementations across key phases: requirements, configuration, testing, and deployment
Assist in aligning system functionality with business processes (finance, accounting, supply chain, HR, etc.)
Participate in business requirement gathering and documentation
Support system configuration and data validation activities
Assist with testing (UAT) and issue resolution
Help maintain and support live production systems
Collaborate with cross-functional teams to improve operational workflows
Support production environments by helping analyze issues and contribute to resolution efforts
Support packaged application implementations across phases such as requirements gathering, configuration, testing, deployment, and production support
Build consulting, business process, and packaged application expertise through structured training, mentorship, and hands-on delivery experience
Preferred Education Bachelor's Degree
Required Technical And Professional Expertise These qualifications are essential for success in the role.
Core Foundations
Document and analyze business processes and requirements
Support configuration of ERP systems based on business needs
Strong analytical and problem-solving skills, with the ability to approach complex tasks using structured, logical thinking
Assist with data validation, reporting, and system testing
Help troubleshoot system or process issues in production environments
Support training and onboarding of end users
Work closely with functional leads and project teams
Comfortable working onsite in a collaborative, team-based environment
Business & Delivery Skills
Ability to translate business or functional requirements into system configurations and solutions, with guidance from senior team members
Clear written and verbal communication skills to support collaboration with technical and non-technical stakeholders
Strong willingness to learn, accept feedback, and continuously improve
Preferred Technical And Professional Experience
Experience working on system implementations or configuration projects
Exposure to packaged applications (e.g., ERP, HCM, CRM, or similar systems)
SAP (S/4HANA, SD, MM, FI)
Workday
Oracle
Salesforce
ServiceNow
Understanding of:
Financial processes (GL, AP, AR)
Supply chain operations (procurement, inventory, logistics)
Business Administration
Internship or coursework related to business operations or systems
Experience with Excel, reporting, or data analysis
Familiarity with data migration concepts or integration workflows
Experience working in Agile or structured project delivery environments
Experience collaborating with others on team-based projects
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At FNC, associates collaborate closely with experienced practitioners to support enterprise systems that drive core business operations, including finance, supply chain, procurement, and human resources. Our delivery model emphasizes learning through real-world experience, structured training, mentorship, and teamwork.
This role is ideal for individuals who enjoy problem-solving, learning quickly, and working in an in-person, collaborative delivery environment.
Your Role And Responsibilities The Associate Package Specialist is an entry-level role focused on supporting the implementation, configuration, and production support of enterprise resource planning (ERP) and business application solutions.
This role is ideal for individuals who enjoy problem-solving, learning quickly, and working in an in-person, collaborative delivery environment.
As An Associate Package Specialist, You Will
Support ERP implementations across key phases: requirements, configuration, testing, and deployment
Assist in aligning system functionality with business processes (finance, accounting, supply chain, HR, etc.)
Participate in business requirement gathering and documentation
Support system configuration and data validation activities
Assist with testing (UAT) and issue resolution
Help maintain and support live production systems
Collaborate with cross-functional teams to improve operational workflows
Support production environments by helping analyze issues and contribute to resolution efforts
Support packaged application implementations across phases such as requirements gathering, configuration, testing, deployment, and production support
Build consulting, business process, and packaged application expertise through structured training, mentorship, and hands-on delivery experience
Preferred Education Bachelor's Degree
Required Technical And Professional Expertise These qualifications are essential for success in the role.
Core Foundations
Document and analyze business processes and requirements
Support configuration of ERP systems based on business needs
Strong analytical and problem-solving skills, with the ability to approach complex tasks using structured, logical thinking
Assist with data validation, reporting, and system testing
Help troubleshoot system or process issues in production environments
Support training and onboarding of end users
Work closely with functional leads and project teams
Comfortable working onsite in a collaborative, team-based environment
Business & Delivery Skills
Ability to translate business or functional requirements into system configurations and solutions, with guidance from senior team members
Clear written and verbal communication skills to support collaboration with technical and non-technical stakeholders
Strong willingness to learn, accept feedback, and continuously improve
Preferred Technical And Professional Experience
Experience working on system implementations or configuration projects
Exposure to packaged applications (e.g., ERP, HCM, CRM, or similar systems)
SAP (S/4HANA, SD, MM, FI)
Workday
Oracle
Salesforce
ServiceNow
Understanding of:
Financial processes (GL, AP, AR)
Supply chain operations (procurement, inventory, logistics)
Business Administration
Internship or coursework related to business operations or systems
Experience with Excel, reporting, or data analysis
Familiarity with data migration concepts or integration workflows
Experience working in Agile or structured project delivery environments
Experience collaborating with others on team-based projects
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