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Auto Dealer Body Shop Receptionist

Mike Dorian Ford Inc, Lansing, MI, United States


Dorian Ford is looking for a receptionist for our Collision Center to assist customers in receiving excellent service in the auto body and paint repair of their vehicles.

The ideal candidate must have the following:

Minimum of 2 years experience working in an auto body repair facility.

Strong Communications and Customer Handling Skills

Punctual attendance

Good work ethic and team player.

Valid U.S. Driver’s License with a Good Driving Record Understand title laws and registration process

Job Responsibilities

Provide Customer Service by scheduling appointments, coordinating repair work, and updating progress of repairs to completion.

Work with insurance companies and customers to ensure necessary approvals are obtained and payments are accurate.

Assist in preparing damage estimates using CCC One Workflow Software. Attach photos, notes, and documents as needed.

Assist with parts management.

Assist with processing of supplemental damage submissions.

Dorian Ford Benefits

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Employment vehicle purchase plans

Discounts on Parts & Service

Long term job security

Family owned and operated business

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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