Customer Service Representative
Insight Global, Westfield, IN, United States
Mostly REMOTE Customer Service Representative
Pay:
$22–$24/hour + incentive potential Location:
Westfield, IN Start Date:
Early May Schedule: H ybrid -
(3 weeks REMOTE and 1 week onsite, rotating)
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Overview We are hiring multiple
Customer Service Representatives
to support inbound calls in a high-volume call center environment. This role is ideal for candidates with strong customer service experience, proven call center success, and long-term interest in staying in customer-facing roles.
Qualifications: Prior
call center or customer service
experience Strong communication skills and professional phone presence Ability to stay calm, confident, and adaptable during challenging calls Experience handling escalated or upset customers Proven success working with call center metrics (AHT, QA, adherence, surveys, etc.) Stable work history with longer tenures (no consistent short-term roles)
Training & Schedule Mandatory 3‑week training starting in May Training attendance is required with minimal time off After training, roles follow a
hybrid schedule
(3 weeks REMOTE and xsgimln 1 week onsite, rotating)
Compensation $22.00–$24.00/hour depending on level Monthly incentive bonus potential (up to $1,000) Additional pay for bilingual Spanish speakers (post-training)
Additional Notes Candidates must be comfortable with overtime and flexible scheduling This is a long-term opportunity for candidates seeking stability in customer service
$22–$24/hour + incentive potential Location:
Westfield, IN Start Date:
Early May Schedule: H ybrid -
(3 weeks REMOTE and 1 week onsite, rotating)
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Overview We are hiring multiple
Customer Service Representatives
to support inbound calls in a high-volume call center environment. This role is ideal for candidates with strong customer service experience, proven call center success, and long-term interest in staying in customer-facing roles.
Qualifications: Prior
call center or customer service
experience Strong communication skills and professional phone presence Ability to stay calm, confident, and adaptable during challenging calls Experience handling escalated or upset customers Proven success working with call center metrics (AHT, QA, adherence, surveys, etc.) Stable work history with longer tenures (no consistent short-term roles)
Training & Schedule Mandatory 3‑week training starting in May Training attendance is required with minimal time off After training, roles follow a
hybrid schedule
(3 weeks REMOTE and xsgimln 1 week onsite, rotating)
Compensation $22.00–$24.00/hour depending on level Monthly incentive bonus potential (up to $1,000) Additional pay for bilingual Spanish speakers (post-training)
Additional Notes Candidates must be comfortable with overtime and flexible scheduling This is a long-term opportunity for candidates seeking stability in customer service